Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

489 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review 27 days ago

Reviews


Verified Customer
Monterey, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017 Category: Service
Comments
Note: I don't do recommendations unless specifically asked. Personnel seem to care about providing excellent service and are very friendly.

RH
Ryan H.
Deltona, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Excellent customer Service
Marvin is always a pleasure to work with

Verified Customer
Carmel By The Sea, CA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2017 Category: Service
Recall service
Service completed while I waited.

RT
Ramon T.
CA
2008 Hyundai Azera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
people were very customer friendly
yes

RG
Randolph G.
Monterey, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
service warrantee
can't be blank

TW
Teresa W.
Santa Cruz, CA
2013 Hyundai Genesis Co
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Fantastic People, Amazing Service!!
I've finally found a place I can trust!! Marvin is a class act--I felt such a sense of relief as soon as we met. After crummy experiences elsewhere, I felt cared for the second I pulled in. I've found a new home!! Thank you!!!!!!!!!

RB
Robert B.
Long Beach, CA
2012 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Great service for unexpected problem
I encountered a problem driving to Monterey for a visit. Took car in first thing next morning, and the team did an excellent job taking car of me and my car.

Verified Customer
Fayetteville, AR
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2017 Category: Service
Great work!
I could not have been better served. Marvin and the team went above and beyond to service our car and make sure the warranty was utilized.

Verified Customer
Marina, CA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2017 Category: Service
Good service
Taken care of, given loaner without hassle, fixed with assurance

YO
Yezirah O.
Hollister, CA
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2017 Category: Service
Friendly and very professional staff
Excellent service!!

EB
EUGENE B.
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2017 Category: Service
service
Great service

SR
Stephan R.
Marina, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2017 Category: Service
Friendly people and quality work.
I put it in the first review, just fantastic.

SW
Scott W.
Cambria, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Service Dept. is friendly, courteous & knowledgeable.
Great job Marvin & Luis!

DD
Daniel D.
Seaside, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Great Customer Service
Brought in a poorly done recall work (from another state) and the Reps took care of it from start to finish, quickly and tactfully. Reps thoroughly explained the whole repair process and end result. Reps successfully negotiated for the customer against Hyundai Warranty's stubbornness. Glad to know they are on the side of the customers. Greatly appreciate this!

DH
DAVID H.
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2017 Category: Service
Service
Excellent

AC
Annette C.
Carmel Valley, CA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2017 Category: Service
Great customer service
Great customer service makes all of the difference. Thank you Luis Miller in the Service Department you made my experience a pleasure. I appreciate the extra mile you went to make things happen.

LL
Linda L.
Seaside, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
EXCELLENT CUSTOMER SERVICE
Louis in the service area is always so helpful, courteous and respectful. That alone is a rare find anymore. I hope his managers appreciate what a great employee he is.

DC
Debra C.
Monterey, CA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
Not pushy
Everyone there is kind and very attached to their job and know what they are doing. You have a question and they will answer. If they can't they go and find out. Glad I bought my car from there. Went to others first and didn't like their attitude to pushy.

MD
Monica D.
Mount Hermon, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2017 Category: Service
They listen and communicate very well.
I will only take my car here for maintenance. Excellent service!!!

BB
BILLIE B.
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2017 Category: Service
Pleasant place!
They want to make your experience at this dealership a pleasant one! Totally satisfied!