Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

489 Reviews

ReScore Reviewsβ„’ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review 29 days ago

Reviews


PH
Patrick H.
2012 Hyundai Sonata
Verified Customer
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02/16/2017 Category: Service
Good work. Friendly service
The staff worked with me from the first call until the last moment. I was able to speak with the mechanic who discribed in detail the problems. This was very helpful to understand what the problem was. Both Marvin and Louis were very helpful.

PL
Peter L.
Monterey, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2017 Category: Service
Great waiting room, being treated with a lot of respect.
Friendly, employee check and see if I needed anything.

KK
Katy K.
Slidell, LA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2017 Category: Service
Great service
Thanks for the complimentary car wash that was included with my oil change and tire rotation! It was much appreciated.

VC
Vincent C.
Salinas, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2017 Category: Service
The employees
Always courteous ,friendly , and efficient.

BM
Bhaskar M.
Monterey, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2017 Category: Service
Maintenance made easy
complimentary multi point check is a must have .. and loaner vehicle made my commute to work easy while my vehicle got a great service.. A+ .. highly recommended.
Bradley B., Service & Parts Director from Peninsula Hyundai responded on 01/28/2017

Thank you so much from our team, We appreciate teh fact that you took time out to pay our team a compliment. Β We look forward to seeing you in the future and Happy New Year.

Brad B


MM
Michele M.
Pacific Grove, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2017 Category: Service
Michele Mahi
Great overall

GG
Gladys G.
Monterey, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/20/2017 Category: Service
Great comraderie amongst one another
Very good and friendly customer service

MD
Monica D.
Mount Hermon, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2017 Category: Service
Great communication skills and concern for my service.
This was my third time here for service. Every time it has been a great experience. I look forward to my next time.

JC
Jennifer C.
Marina, CA
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Great service, better people.
This place is really great they got my car done earlier then expected and the people from the shuttle driver to the person who scheduled my appointment are just fantastic. Highly recommended!
Bobby B. from Peninsula Hyundai responded on 12/27/2016

Hi Jennifer,
I am thrilled to hear that your visit was worthy of such accolades! Our goal is to make sure everyone has a positive service experience, and it looks like we succeeded with you. Thanks for choosing Peninsula Hyundai for your automotive service needs.


JL
Jose L.
Seaside, CA
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Linda O.
Called in for a 30,000 miles check on my vehicle and they got me in the very next day, incredible and I was out before the time they specified! Will never go anywhere else!! Great job!!
Bobby B. from Peninsula Hyundai responded on 12/27/2016

Hi Jose and Linda,
Thanks for the ringing endorsement! We pride ourselves on our customer service and looks like we were able to provide a great service experience for you and your Hyundai.Β 


JD
Jimmy D.
Monterey, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2016 Category: Service
Excellent
Courteous service well done , but one and half hours seems long for routine service.
Bobby B. from Peninsula Hyundai responded on 12/26/2016

Hi Jimmy,
Thanks for choosing Peninsula Hyundai for your automotive service needs and for taking the time to complete the survey. We will see what we can do to streamline our operation in order to get your service completed quicker next time.


GP
GEORGE P.
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2016 Category: Service
!!!!!!!
&******
Bobby B. from Peninsula Hyundai responded on 12/24/2016

Hi George,
Great to see that our service staff is taken by good care of our guests. We look forward to seeing you and your Hyundai again. Thanks for choosing Peninsula Hyundai for your automotive service needs.


KR
Kyle R.
Seaside, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2016 Category: Service
Great Service
In and out!
Bobby B. from Peninsula Hyundai responded on 12/11/2016

Hi Kyle,
I am pleased to see that we able to provide a positive service experience for you. We look forward to seeing you and your Hyundai again.


JD
Jason D.
Salinas, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016 Category: Service
Great service
Marvin and Luis are the best! Great to work with and very professional.
Bobby B. from Peninsula Hyundai responded on 11/28/2016

Hi Jason,
You are 100% correct. Marvin and Luis are the best, and they do their best to make sure everyone is treated that way also. Thanks for allowing us service your Hyundai.


PB
Paul B.
Pacific Grove, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2016 Category: Service
Paul's Santa Fe
prompt, friendly and quick
Bobby B. from Peninsula Hyundai responded on 11/28/2016

Hi Paul,
It is always great to see that we were able to provide a level of service that you appreciated. Thanks for choosing Peninsula Hyundai for your automotive service needs.Β 


JM
Jennifer M.
Carmel, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/19/2016 Category: Service
Jennifer
I am continually impressed each time I get my Hyndai maintained. Somehow, the level of professionalism gets better EACH visit. Seriously.
Bobby B. from Peninsula Hyundai responded on 11/19/2016

Hi Jennifer,
It is truly a pleasure to serve you and your Hyundai. Marvin and his associates strive to provide an excellent service experience, and to continually improve, and it looks like they have been able to do that for you. We all look forward to seeing you again.


PE
Patricia E.
Monterey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2016 Category: Service
Excellent
πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
Bobby B. from Peninsula Hyundai responded on 11/18/2016
Hi Patricia,
We enjoy having you come in for service and appreciate your kind words. We look forward to seeing you again and being able to "chit chat" some more.

JG
John G.
Salinas, CA
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2016 Category: Service
Honest polite
Yes
Bobby B. from Peninsula Hyundai responded on 11/17/2016

Hi John,
We want to thank you for giving us the opportunity to service your Genesis. We take pride in delivering a truly outstanding service experiences and we appreciate your feedback. We look forward to seeing you again.


VR
VICTOR R.
2016 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2016 Category: Service
Everything was handled in a VERY GOOD manner.
ALL WENT WELL.
Bobby B. from Peninsula Hyundai responded on 11/15/2016

Hi Victor,

It is great to see that you enjoyed you visit. Our staff is dedicated to
providing great service and we look forward to seeing and your Hyundai again.


SJ
Stevie J.
Monterey, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2016 Category: Service
Awesome Service
Staff is highly professional!
Bobby B. from Peninsula Hyundai responded on 11/07/2016

Hi Stevie,
It is great to see that we were able to provide a level of service worthy of a five-star rating. We all look forward to seeing you again.