Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

487 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


VF
Vanessa F.
Seaside, CA
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2016 Category: Service
Customer Service
Everyone was very polite and kind, they gave me a free car wash!
Bobby B. from Peninsula Hyundai responded on 10/20/2016

Hi Vanessa,
Thanks for the positive feedback. We appreciate your being able to complete the survey and for choosing Peninsula Hyundai for your automotive service needs.


SM
Sharon M.
Monterey, CA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2016 Category: Service
Excellent Service Department!
Everyone was friendly and professional. Would definitely recommend them. Thanks, Sharon
Bobby B. from Peninsula Hyundai responded on 10/19/2016

Hi Sharon,
Your enthusiasm for our service department is absolutely incredible.
From all of us here at Peninsula Hyundai, thanks for the outstanding review and for choosing us to provide the service on your Hyundai.


Verified Customer
Marina, CA
2017 Hyundai G80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2016 Category: Service
Fabulous quick service
Will continue to use this service
Bobby B. from Peninsula Hyundai responded on 10/15/2016

Hi,
Thanks for taking the time to complete the survey and for choosing Peninsula Hyundai for your automotive service needs. We look forward to seeing you and your Genesis again.


Verified Customer
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2016 Category: Service
Fast and efficient
This is my third visit and I've yet to have to wait in line. They have taken my car in quickly did the oil change and returned it in an hour and a half. The service Representatives have always been courteous and helpful.

MD
Monica D.
Mount Hermon, CA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2016 Category: Service
Employees make me feel my needs are important.
Absolutely!
Bobby B. from Peninsula Hyundai responded on 10/11/2016

Hi Monica,
i am thrilled to see that we were able to deliver an outstanding service experience for you and your Hyundai. We look forward to seeing you and your Hyundai again. 


JB
John B.
2012 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2016 Category: Service
no comment
no comment
Bobby B. from Peninsula Hyundai responded on 10/06/2016

Hi John,
Thanks for taking the time to reply to the survey and for choosing
Peninsula Hyundai to service your Hyundai.


MN
Mary N.
Pacific Grove, CA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
System upgrade
Perfect!
Bobby B. from Peninsula Hyundai responded on 09/24/2016

Hi Mary,
Perfection is not easily achieved, so your choice of that description of our service department is truly appreciated. All of us here at Peninsula Hyundai want to thank you for allowing us to service you and your vehicle. We look forward to seeing you and your Hyundai again.


Verified Customer
Presidio Of Monterey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2016 Category: Service
Personal touch leads to great service
The place is great. The sales and serivce department have been outstanding and their personal touch to everything is great. I don't feel like they are trying to get my money when I go in there.
Bobby B. from Peninsula Hyundai responded on 09/24/2016

Thanks for choosing Peninsula Hyundai for your automotive service and sales needs. We appreciate your feedback and we look forward to seeing you and your Hyundai again.


Verified Customer
Marina, CA
2017 Hyundai G80
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/23/2016 Category: Service
First time customer
I was able to get scheduled for a date and time that was convenient for me, my loaner was ready, and they called to follow-up throughout the process.
Bobby B. from Peninsula Hyundai responded on 09/23/2016

Hi,
Thanks for taking the time to respond to the survey and for choosing Peninsula Hyundai to service your car. We appreciate your feedback and your comments.


PM
Patty M.
Pacific Grove, CA
2007 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2016 Category: Service
A1, FIVE star service!!! Everyone was wonderful and my car now runs perfectly!
Luis, Marvin and Brad were exceptional! They were extremely friendly, efficient, and caring. They all (as well as the actual mechanics) went above and beyond what was necessary. I think they all deserve big fat raises! I raved about the friendly helpful atmosphere and exemplary service so much, that my sister in Mt. View Ca. has decided that she'll bring her Hyundai Elantra all the way here for service too. My car runs beautifully and the brakes are perfect. Thanks again for washing and vacuuming the car, it was a great surprise! You guys provided A+, five star service and I'll recommend you to everyone I know!!! Thanks again, I'll be coming back (hopefully not too soon) as long as my sweet little Hyundai keeps running.
Bobby B. from Peninsula Hyundai responded on 09/22/2016

Hi Patty,
Thanks for the great response you posted with the survey. Our guys are always happy to help however they can, and it looks like they were able to provide a great service experience. We look forward to seeing you and your sister for your automotive service needs.


Verified Customer
Deltona, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2016 Category: Service
strut repair
great customer service
Bobby B. from Peninsula Hyundai responded on 09/19/2016

Hi Ryan,
Thanks for taking the time to respond to the survey. Your feedback is very important to us and we appreciate that you chose Peninsula Hyundai as you dealership. 


NT
Nina T.
Prunedale, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2016 Category: Service
Punctual, Polite, and Perfection
We've been plagued with critters climbing under our hood and nesting I. The engine compartments. The technician knew how to eradicate the varmint, cleaning out the remnants to eliminate the odor residue. All this efficiently and for a nominal fee.
Bobby B. from Peninsula Hyundai responded on 09/18/2016

Hi Nina,
I am pleased to see that we were able to provide a level of service that was worthy of a 5 star rating. Unwanted animals inside of a vehicle can be challenging and it is good to see that we were able to get them out of your car. We look forward to seeing you and your Hyundai again. Thank you.


Verified Customer
Pacific Grove, CA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2016 Category: Service
Great Service!
The team was very responsive, friendly,, and accommodated my request for same day appointment !
Bobby B. from Peninsula Hyundai responded on 09/12/2016

Thanks for choosing Prninsula Hyundai for your automotive service needs. 


EM
Ernest M.
Salinas, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2016 Category: Service
Competent Service Team
The service team was friendly and professional.
Bobby B. from Peninsula Hyundai responded on 09/06/2016

Hi Ernest,
I want to thank you for taking the time to respond to the survey and for choosing Peninsula Hyundai for you service needs. Feedback from our customers is very important to us and I am pleased to see that we were able to provide a level of service worthy of a five star rating. Thanks again Ernest.


CR
Carlton R.
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Review recall. service and computer upgrades
Friendly, continue & efficient
Bobby B. from Peninsula Hyundai responded on 09/02/2016

Hi Carlton,
I am pleased to see that we were able to provide a top-notch service visit. Thanks for taking the time to respond to the survey and for choosing Peninsula Hyundai as your servicing dealer. We look forward to seeing you again.


GP
George P.
Carmel Valley, CA
2015 Hyundai Equus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2016 Category: Service
Did not have my Equus serviced on August 30th
The last time my Equus was serviced was a few weeks ago, and I took your survey for thst servicing.
Bobby B. from Peninsula Hyundai responded on 09/01/2016

Hi George,
 Thanks for choosing Peninsula Hyundai for your automotive service needs and for taking the time to respond to the survey. We look forward to seeing you and your Hyundai again.


BE
Brent E.
Hillsboro, OR
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2016 Category: Service
A
A
Bobby B. from Peninsula Hyundai responded on 08/31/2016

Hi Brent,
Great to see that your service visit was a great one. We look forward to seeing you again.


IM
Insuk M.
Monterey, CA
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2016 Category: Service
What kind title do you want?
I appreciated your willingness to help and kindness.
Bobby B. from Peninsula Hyundai responded on 08/31/2016

Hi Insuk,
We really appreciate your kind words. Our willingness to help is one of strengths here, and I am pleased to see that we were able to deliver a great service visit. We look forward to seeing you and your Hyundai again.


JM
Jean M.
Monterey, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Tire repair and oil change
The people !!
Bobby B. from Peninsula Hyundai responded on 08/26/2016

Hi Jean,
Thanks for taking the time to respond to the survey. Your feedback is very important and I am pleased to see that you had a great visit with us. We all look forward to seeing you and your Hyundai again.


WB
Wanda B.
Monterey, CA
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
Integrity of the personnel
I recommend Peninsula Hyundai to anyone looking for automotive care. They had qualified mechanics who worked on all makes of cars. The atmosphere was pleasant and I will go back.
Bobby B. from Peninsula Hyundai responded on 08/17/2016

Hi Wanda,
Thanks for the kind words. Your feedback is very important to us and I am pleased to see that our staff was able to provide an outstanding service experience. We look forward to seeing you and your Hyundai again.