Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

489 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


JM
Jean M.
Monterey, CA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2016 Category: Service
Tire repair and oil change
The people !!
Bobby B. from Peninsula Hyundai responded on 08/26/2016

Hi Jean,
Thanks for taking the time to respond to the survey. Your feedback is very important and I am pleased to see that you had a great visit with us. We all look forward to seeing you and your Hyundai again.


WB
Wanda B.
Monterey, CA
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
Integrity of the personnel
I recommend Peninsula Hyundai to anyone looking for automotive care. They had qualified mechanics who worked on all makes of cars. The atmosphere was pleasant and I will go back.
Bobby B. from Peninsula Hyundai responded on 08/17/2016

Hi Wanda,
Thanks for the kind words. Your feedback is very important to us and I am pleased to see that our staff was able to provide an outstanding service experience. We look forward to seeing you and your Hyundai again. 


DD
Daniel D.
Algonquin, IL
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016 Category: Service
Fast and Easy
Fast, professional and friendly service!
Bobby B. from Peninsula Hyundai responded on 08/13/2016

Good Morning Daniel,
Thanks for taking a few minutes to respond to the survey. We strive to make everyone's visit a good one and it looks like we were able to
make yours a good one. Thanks for choosing Peninsula Hyundai for your automotive service needs.


Verified Customer
CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Friendly service
None
Bobby B. from Peninsula Hyundai responded on 08/12/2016

Hi,
Thanks for bring in your Hyundai Tucson and giving us the opportunity to service your vehicle. Your feedback is very important to us and I am pleased to see that we were able to provide a level of service that was worthy of a five star rating. We look forward to seeing you and your Hyundai again. Thanks again.


MB
Molly B.
Salinas, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
Friendly and accommodating service!
The service team was very friendly, accomdarong and problem solvers to take care of my requests in a timely manner
Bobby B. from Peninsula Hyundai responded on 08/12/2016

Hi Molly,
Thanks for the kind words about our service staff. We strive to make every service visit a positive one and it looks like we were able to deliver for you and your Hyundai. Your feedback is very important to us, so thanks for taking the time to respond to the survey also. We look forward to being able to help you with all of your automotive needs.


Verified Customer
Pebble Beach, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016 Category: Service
The poeple
awesome
Bobby B. from Peninsula Hyundai responded on 08/12/2016

Hi,
Thanks for the positive feedback. Your comments are greatly appreciated. We look forward to seeing you and your Hyundai again.


JA
Jesus A.
Salinas, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2016
Service
Great staff.
Bobby B. from Peninsula Hyundai responded on 08/02/2016

Jesus,
i am thrilled to see that we were able to provide a service experience worthy of a five star rating. Your feed back is important to us and we appreciate your taking the time to complete the survey. We look forward to seeing you and your Hyundai again.


NT
Nina T.
Prunedale, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2016 Category: Service
Considerate car care
Compared to the salinas dealership, this Seaside one is exceptional.
Bobby B. from Peninsula Hyundai responded on 07/25/2016

Hi Nina,
Thanks for the positive feedback. I am happy to see that we were able to provide a positive service experience for you and your Hyundai. We look forward to seeing you again for all of your service needs.


FH
Fred H.
Pebble Beach, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2016 Category: Service
Great people, great service. Very convenient location for the Peninsula.
Excellent service, friendly, helpful people, good problem solving.
Bobby B. from Peninsula Hyundai responded on 07/19/2016

Hi Fred,
Thank you for taking the time to reply to the survey. Your feedback is very important to us, and I am thrilled to see that we were able to accommodate you and Hyundai. We take pride in the service we provide and I will be sure to pass along your kind words to everyone in our service department.


Verified Customer
Monterey, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2016 Category: Service
Peninsula Hyundai
Your staff and service.
Bobby B. from Peninsula Hyundai responded on 07/16/2016

Hi,
Thanks for the 5-star rating. It means a lot to us here to see that we are delivering a top-notch service experience.


NH
Nicole H.
Monterey, CA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/15/2016 Category: Service
Your employees
Great fast friendly service
Bobby B. from Peninsula Hyundai responded on 07/15/2016

Hi Nicole,
Our employees are the backbone of our organization and I am thrilled to see that you were pleased with our staff. We look forward to being able to service your Hyundai for many years to come. 


RH
Ryan H.
Deltona, FL
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2016 Category: Service
friendly service
Yes
Bobby B. from Peninsula Hyundai responded on 07/15/2016

Ryan-
Thanks for the positive responses and for taking the time to respond to the survey. We take pride in our service department and I am pleased to see that Marvin was able to deliver a great service experience. 


TL
Tony L.
Rancho Cordova, CA
2003 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2016 Category: Service
Vacation Friend!
Marvin in your Service Dept
Bobby B. from Peninsula Hyundai responded on 07/12/2016

Hi Tony,
Thanks for the kind words and for taking the time to respond to the survey. I am pleased to see that Marvin and Luis were able to take good care of you and your Hyundai. I will pass on your comments to them and let them know that this is exactly why their efforts are appreciated. Thanks again.


AC
Annette C.
Carmel Valley, CA
2014 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2016 Category: Service
My Service Agent made sure that I was informed in detail regarding service to be done, costs and completion. Follow through was impressive and they had an auto to loan me waiting!
I will definitely recommend Peninsula Hyundai to anyone
Bobby B. from Peninsula Hyundai responded on 07/06/2016

Hi Annette,
Thanks for choosing us for your automotive service needs and for taking the time to respond to the survey. I am pleased to see that we were able to deliver an outstanding service experience to you and your Hyundai.


NA
Nelson A.
Carmel, CA
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2016 Category: Service
customer service
attention to detail is great!
Bobby B. from Peninsula Hyundai responded on 07/01/2016

Hi Nelson,
Thanks for taking the time to respond to the survey. We appreciate your responses and look forward to seeing you and your Hyundai again.


AP
Anthony P.
Seaside, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2016 Category: Service
Great service!
Customer service was excellent!
Bobby B. from Peninsula Hyundai responded on 06/30/2016

Anthony,
Thanks for the kind review and for taking the time to respond to the survey. We look forward to seeing you and your Hyundai again.


JH
Joe H.
Monterey, CA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2016 Category: Service
Customer Service
Outstanding service department!
Bobby B. from Peninsula Hyundai responded on 06/28/2016

Hi Joe, 
Thanks for taking the time to respond to the survey. We look forward to seeing you and your Hyundai again.


JD
Jose D.
Salinas, CA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2016 Category: Service
Great service
Yes
Bobby B. from Peninsula Hyundai responded on 06/14/2016

Hi Jose,

I want to thank you for taking the time to respond to the survey. Your feedback is very important to us and I am pleased to see that we were able to provide a good service visit for you and your Hyundai. We all look forward to seeing you again for your service needes.


BF
Barbara F.
Pacific Grove, CA
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2016 Category: Service
In n' Out Service
I always like to feel I'm driving a safe, reliable, freshly-serviced and clean car. Peninsula Hyundai does all of this!
Bobby B. from Peninsula Hyundai responded on 06/02/2016

Hi Barbara, 
Thanks for taking a few minutes to respond to the survey. We appreciate the kind words and look forward to seeing you and your Hyundai again.


DA
Dave A.
Sand City, CA
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2016 Category: Service
My car and I were well taken care of.
My car had a major engine problem which turned out was covered under a recall notice. There was no charge for the repair and the dealership even provided a rental car, free to me, but at considerable cost to them. Deeply appreciated!
Bobby B. from Peninsula Hyundai responded on 05/24/2016

Hi Dave,
i am pleased to see that we were able to take care of you and your Hyundai. We look forward to seeing you and your Hyundai again.