Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

485 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.66667/5rating 1.66667rating 1.66667rating 1.66667rating 1.66667
93% Would Recommend
100% Business Response
Latest Review 5 days ago

Reviews


AP
Anthony P.
Seaside, CA
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/19/2017 Category: Service
Great service
Good company

Verified Customer
San Jose, CA
2013 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/24/2017 Category: Service
Hyundai Service
Called first thing in the morning to have a tire fixed and was able to get an appointment and in and out quickly. Lewis was great!

Verified Customer
Cameron, NC
2015 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/03/2017 Category: Service
Quality service as always
Oil change, tire rotation, rotor replacement

AB
Anthony B.
Seaside, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/26/2017 Category: Service
customer service
being convenient to my home
Bradley B., Service & Parts Director from Peninsula Hyundai responded on 01/27/2017

Thank you, we appreciate you taking the time to complete a rating survey.


Verified Customer
Marina, CA
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/23/2017 Category: Service
Good
Good

SJ
Stevie J.
Monterey, CA
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/17/2017 Category: Service
Great Service!!!
Did an outstanding job replacing the engine for my vehicle! Thank you!!!

Verified Customer
Aptos, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/13/2016 Category: Service
Regular 22,000 mile service.
Very easy to make appointment, completed in a timely manner even got a car wash!! Marvin easy to deal with!
Bobby B. from Peninsula Hyundai responded on 12/14/2016

Hi,
Thanks for taking the time to provide some feedback on your last service visit. Marvin and his team are dedicated to providing outstanding service and it looks like you were pleased with the way your experience. Thanks again.


Verified Customer
Saratoga, CA
2013 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/11/2016 Category: Service
body work
very punctual and helpful.
Bobby B. from Peninsula Hyundai responded on 12/11/2016

Hi,
Thanks for choosing Peninsula Hyundai for your automotive service needs. 


Verified Customer
San Francisco, CA
2009 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/08/2016 Category: Service
Fast, friendly, knowledgable
Very helpful, friendly staff who are knowledgable and honest
Bobby B. from Peninsula Hyundai responded on 11/08/2016

HI,
Thanks for taking the time to complete the survey. We appreciate your feedback.


Verified Customer
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/25/2016 Category: Service
Recall
recall was done correctly
Bobby B. from Peninsula Hyundai responded on 10/26/2016

Thanks for the feedback. If it always good to know how we are doing. We look forward to seeing you in the future for your automotive service needs.


Verified Customer
Monterey, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2016 Category: Service
Service
Very satisfied with the service.
Bobby B. from Peninsula Hyundai responded on 10/10/2016

Hi,
Thanks for choosing Peninsula Hyundai as your automotive service facility. We appreciate the time you took to complete the survey and your comments. We look forward to seeing you and your Hyundai again.


MG
Morgan G.
Sunnyvale, CA
2011 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/27/2016 Category: Service
Great Service!
Everyone I dealt with was very nice and helpful to get the best service.
Bobby B. from Peninsula Hyundai responded on 09/27/2016

Hi Morgan,
First of all, thanks for choosing Peninsula Hyundai to service your vehicle. I will have Marvin contact you about the part we ordered for your car. Thanks for the positive comments and for taking the time to complete the survey.


JH
Jocelyn H.
Soledad, CA
2013 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/25/2016 Category: Service
Great service
My car was getting warranty work done and was having this really odd problem that the mechanics were having a bit of trouble fixing. But Hyundai would always reassure me that they will fix the problem. And they did! They took great care of me in the meantime by providing me with a rental and would call me for updates about my vehicle. I was very pleased with the service. Just wish it didn't take so long to fix like it did. But glad they kept their promise.
Bobby B. from Peninsula Hyundai responded on 08/26/2016

Hi Jocelyn,
Many thanks to you for your patience while we worked out the problem with your car. Please call us with any questions you may have. We look forward to seeing you again, hopefully for some routine service.


BW
Billy W.
Salinas, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2016 Category: Service
Friendly
Yes
Bobby B. from Peninsula Hyundai responded on 08/05/2016

Hi Billy,
Thanks for taking the time to respond to the survey. Your feedback is important to us and it pleases me to see that we wearable to deliver a positive service experience. 


Verified Customer
Marina, CA
2010 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2016 Category: Service
Good Service
Very fast and effective service
Bobby B. from Peninsula Hyundai responded on 06/25/2016

Good Morning Michael,

Thanks for taking the time to respond to the survey. Feedback from you is important to us and I am pleased to see that we were able to provide a good service experience.  We look forward to seeing you and your Hyundai in the future.


Verified Customer
Aptos, CA
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2016 Category: Service
Cordial greeting and service set up, work done in an efficient manner, appreciate car wash
Good service!

Verified Customer
2015 Hyundai Sonata Hyb
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/27/2016 Category: Service
Quick service
Happy with the quick service. Even more impressed with the follow up phone call to check in with me and confirm that all of my needs were met.
Bobby B. from Peninsula Hyundai responded on 04/27/2016

Hi,
Thanks for taking the time to respond to the survey. Your feedback is very important to us and I am pleased to see that we were able to provide a positive service experience. We look forward to seeing you and your Hyundai again. Once again, thanks.


RR
Rudy R.
Carmel Valley, CA
2010 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/10/2019 Category: Service
Service
Gfrerat Service and Knowledge

Verified Customer
Marina, CA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2019 Category: Service
Customer service
Not only was I greeted warmly and receive above and beyond attention, I was shocked to learn in this day and age that a car wash was included in the service. Multi-point inspection was helpful and agent working with me to schedule services was great.
Marvin P., Service Manager from Peninsula Hyundai responded on 06/09/2019

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Manager
831.394.4100
mpoole@peninsulaauto.com

DR
Darryl R.
Salinas, CA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Excellent
Luis was great
Marvin P., Service Manager from Peninsula Hyundai responded on 06/09/2019

Thank you for taking the time to respond to our survey.

Marvin Poole
Service Manager
831.394.4100
mpoole@peninsulaauto.com