Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

427 Reviews

100% Would Recommend
Latest Review 8 months ago

Reviews


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Tony M.
Phoenix, AZ
Ford Expedition
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Tony said he will never use this business again because they misled him. They quoted him $3000 to fix his vehicle, which he had to borrow. Before they started, he asked them point blank if they were sure they could fix the problem. However, they were not able to fix it, so now he is out $3000
This review was collected via phone interview by Customer Research Inc.

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Tomas L.
Phoenix, AZ
Dodge Durango
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/02/2017 Category: Service
Tomas said they left clamps on the bottom of his vehicle. One of the hoses was not connected.
This review was collected via phone interview by Customer Research Inc.

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Anessa T.
Phoenix, AZ
Nissan Altima
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/12/2016 Category: Service
Anessa said this business told her a motor would cost about $4,000, but she is going to get a second opinion.
This review was collected via phone interview by Customer Research Inc.

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Elijah W.
Phoenix, AZ
Ford Pickup
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/02/2016 Category: Service
Elijah said this business was fair.
This review was collected via phone interview by Customer Research Inc.

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Marilyn H.
Phoenix, AZ
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2016 Category: Service
Marilyn said she paid more for the service at this business than at other facilities. She stated that she felt like their prices were high and they had a lot of public relations, but she does not think their service is better than any other facilities to have their prices be higher. She would not recommend them for service, but it depends on what kind of service someone is asking about. She stated that she felt like she was misled by an employee at this business. She added that what he had to say about his service being higher-valued than other facilities was just a bunch of lies.
This review was collected via phone interview by Customer Research Inc.

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Manny D.
Phoenix, AZ
Chevrolet Prizm
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/23/2016 Category: Service
Spoke with Gloria. She said this business did not repair the vehicle properly and had to return back to this business.
This review was collected via phone interview by Customer Research Inc.

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Robert S.
Phoenix, AZ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Robert said the work was good, although it was a bit pricy.
This review was collected via phone interview by Customer Research Inc.

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Dan H.
Mesa, AZ
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Dan said the service was good.
This review was collected via phone interview by Customer Research Inc.

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Eder Z.
Phoenix, AZ
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Eder said he didn't pay attention when he picked it up, but something was ripped. Everything else was ok.
This review was collected via phone interview by Customer Research Inc.

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Peter A.
Phoenix, AZ
Jeep Liberty
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Peter said he dropped his vehicle off at the business on Friday and was supposed to get it back in the afternoon same day. He went for a follow-up and they told him it would not be ready until after the weekend.
This review was collected via phone interview by Customer Research Inc.

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Lester W.
Laveen, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018 Category: Service
Lester said some one smoked in his vehicle during the service, and he had to do a lot of work trying to clean the smell out, because his wife is allergic .
This review was collected via phone interview by Customer Research Inc.

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Victor E.
Phoenix, AZ
Cadillac CTS
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/04/2018 Category: Service
Victor said the staff at this business were pretty helpful, they were patient in answering his questions, and they provided a same day diagnostic.
This review was collected via phone interview by Customer Research Inc.

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Daniel S.
Phoenix, AZ
Nissan Frontier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/24/2018 Category: Service
Daniel said this business had great service. He stated he wishes they would deal with insurance, but they do not due to having to wait long periods for compensation.
This review was collected via phone interview by Customer Research Inc.

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Derrick S.
Phoenix, AZ
Dodge Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/31/2018 Category: Service
Derrick said the employees were unable to repair his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Conner P.
Laveen, AZ
Chevrolet Aveo
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/24/2018 Category: Service
Conner said the staff seemed very friendly.
This review was collected via phone interview by Customer Research Inc.

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Daarid S.
Phoenix, AZ
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/05/2018 Category: Service
Daarid said the problem could have been resolved sooner. They should have looked at the issue and let him know what was going on with his vehicle.
This review was collected via phone interview by Customer Research Inc.

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Mike M.
Phoenix, AZ
Volvo S60
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/13/2018 Category: Service
Mike said the business did a good job identifying the vehicle's issues quickly, but it took a little longer than they expected and they did not communicate that to him.
This review was collected via phone interview by Customer Research Inc.

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Mike R.
Phoenix, AZ
Chevrolet Cavalier
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2018 Category: Service
Mike said the service was not economically priced but done well.
This review was collected via phone interview by Customer Research Inc.

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Lynne P.
Phoenix, AZ
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2017 Category: Service
Lynne said they were good. She stated she thought they were a little expensive but their customer service was excellent. The older gentleman was forthcoming which was very nice and she would definitely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

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Rose M.
Phoenix, AZ
Honda Civic Si
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/13/2017 Category: Service
Rose said she would recommend this business for service. However, they weren't able to figure out what was wrong with her vehicle.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 427 in total