Overview

Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

427 Reviews

100% Would Recommend
Latest Review 8 months ago

Reviews


TM
Tony M.
Phoenix, AZ
Ford Expedition
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2017 Category: Service
Tony said he will never use this business again because they misled him. They quoted him $3000 to fix his vehicle, which he had to borrow. Before they started, he asked them point blank if they were sure they could fix the problem. However, they were not able to fix it, so now he is out $3000
This review was collected via phone interview by Customer Research Inc.

MH
Marilyn H.
Phoenix, AZ
Toyota Camry
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/27/2016 Category: Service
Marilyn said she paid more for the service at this business than at other facilities. She stated that she felt like their prices were high and they had a lot of public relations, but she does not think their service is better than any other facilities to have their prices be higher. She would not recommend them for service, but it depends on what kind of service someone is asking about. She stated that she felt like she was misled by an employee at this business. She added that what he had to say about his service being higher-valued than other facilities was just a bunch of lies.
This review was collected via phone interview by Customer Research Inc.

AH
Alice H.
Phoenix, AZ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018 Category: Service
Alice said the employees provided okay service. She had no problems with her service.
This review was collected via phone interview by Customer Research Inc.

LR
Lula R.
Phoenix, AZ
Chrysler Town & Country LWB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Lula said that the business took care of her. They are very good and honest people and she thinks very highly of them.
This review was collected via phone interview by Customer Research Inc.

KE
Kristina E.
Phoenix, AZ
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Kristina said the service at this business was done quickly. She was confident with the work the staff did, and the lady at the front desk was wonderful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Laveen, AZ
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/16/2018
They are very honest
I have confidence theiy will not try to sell me work that I don't need.

ES
Emmitt S.
Phoenix, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Emmitt said they are the best.
This review was collected via phone interview by Customer Research Inc.

CD
CATHY D.
Phoenix, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
The friendly staff and explanation of needed repairs.
The friendly staff and explanation of needed repairs.

KS
Katie S.
Phoenix, AZ
GMC Yukon XL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Katie said she always gets wonderful service. She stated she feels the employees are honest, fair, she trusts them and noted she knows they're not going to scam her.
This review was collected via phone interview by Customer Research Inc.

MR
Mary R.
Phoenix, AZ
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Mary said the staff has been really good to her.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Phoenix, AZ
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/24/2018 Category: Service
Robert said the work was good, although it was a bit pricy.
This review was collected via phone interview by Customer Research Inc.

DH
Dan H.
Mesa, AZ
Pontiac Grand Am
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/11/2018 Category: Service
Dan said the service was good.
This review was collected via phone interview by Customer Research Inc.

SP
Sue P.
Glendale, AZ
Honda Civic Si
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Sue said the staff was accommodating, very friendly and straight forward about repairs. It's a great place to do business.
This review was collected via phone interview by Customer Research Inc.

EZ
Eder Z.
Phoenix, AZ
Cadillac Escalade
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2018 Category: Service
Eder said he didn't pay attention when he picked it up, but something was ripped. Everything else was ok.
This review was collected via phone interview by Customer Research Inc.

PR
Paloma R.
Phoenix, AZ
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Paloma said Dee was really nice and well informed as well as being able to provide her with good answers to her questions. She stated that the service was done quickly and professionally.
This review was collected via phone interview by Customer Research Inc.

RS
RODNEY S.
Phoenix, AZ
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018
Ace Auto Repair to the rescue
I had a few things wrong with my 1997 Nissan XE model truck that I was unaware of. I called Ace Auto Repair and Dee took great care of me. The service was great, the price very reasonable and completed in a timely fashion. I even had the vehicle back sooner than anticipated. Thank you to Dick, Dee and the Master Mechanic !!

CW
Charmian W.
Phoenix, AZ
GMC Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Charmian said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

DK
Dennis K.
Arizona
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018 Category: Service
Dennis said they did a fine job.
This review was collected via phone interview by Customer Research Inc.

CP
Corey P.
Phoenix, AZ
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Corey said the business delivered everything they said they could do.
This review was collected via phone interview by Customer Research Inc.

DS
Davis S.
Goodyear, AZ
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Davis said the staff does really good work.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 427 in total