Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1202 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


V
Valued Customer
Anchorage, AK
Ford Ranger
Verified Customer
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02/04/2019
Branch Manager
I always feel like I'm treated as a friend. They know everyone and treat them the same, I know this because they are in line ahead of me or behind me. People I recommend always thank me and say what a success their visit was and they are going back.

TH
TYLER and CINDY H.
Eagle River, AK
Honda Civic Si
Verified Customer
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02/02/2019
Honest and trustworthy
S&P has become my first choice for vehicle repair. They continually prove themselves to be trustworthy in their diagnosis and repair work. They won't sell you something you don't want and they take the time to explain the problem and what options you have. Thanks guys!

PC
PATSY C.
Chugiak, AK
Ford Escape
Verified Customer
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02/02/2019
They are good people Take good car of my car
Was in and out in recorded time. Love it.

CR
CLIFF R.
Anchorage, AK
Jeep Grand Cherokee
Verified Customer
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02/01/2019
Bomb.com
Honest and friendly. They will fix you up right. Bella (the dog) is the goodest girl so make sure to give her some pets and belly rubs.

DS
Debbie S.
Eagle River, AK
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Debbie said the service was good. She valued the employees opinions.
This review was collected via phone interview by Customer Research Inc.

GW
GRAHAM and MARY W.
Eagle River, AK
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019
Compressor repair
Thank you for your comprehensive repair! I appreciate the quick turnaround! We are forever customers. Thank you!

Verified Customer
Eagle River, AK
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019
Perfect Service
My wife's 2013 Ford Escape threw a check engine light in anchorage and would stop running at lights. She was close to Kendall Ford so decided to take it there first. She was told they had a single technician to diagnose vehicles, then at 10am they called and told her it could take up to three weeks.

Called S&P and drove the vehicle to see what they could do. We had our car back and fixed by the end of the day. We always take our vehicles here and can not stress how well they take care of their customers.

GC
GRETCHEN C.
Chugiak, AK
GMC Pickup
Verified Customer
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01/17/2019
Consistently Great Service
Great Customer Service - Good hours, Convenient Location.. Quick and efficient - My home truck care place. Seem to be competent. Communicate well. Early Bird drop box. Military discount. All great. When technician calls, would be good to slow down and explain everything in laymen's terms a bit more.

DK
DAVID K.
Chugiak, AK
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019
Great Service, Fair Pricies
As usual S&P exceeds my expectations.

CB
CHRISTY B.
Chugiak, AK
Chevrolet Suburban
Verified Customer
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01/16/2019
Great service
The mechanics quickly identified the problem and resolved the issue in less than two hours, well ahead of the estimate they gave me when they called. Price was fair and everything works like it should. This is the only place I choose to take my vehicles.

JY
JIM and PAM Y.
Eagle River, AK
Chevrolet Traverse
Verified Customer
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01/16/2019
Jim Yeargan Oil Change
I mainly only deal with the ladies up front. Over the years they have been gracious, concerned, professional, and treat me as a valued customer.
The few times I've spoken with either the owner or the mechanic involved I have had the same experience. All have been a positive experience. I will continue to use S & P because of this.

LM
Luis M.
Eagle River, AK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Luis said the staff always does a good job.
This review was collected via phone interview by Customer Research Inc.

JH
Jim H.
Eagle River, AK
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Jim said the staff was courteous and the service was timely.
This review was collected via phone interview by Customer Research Inc.

AT
Andrew T.
Eagle River, AK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2019 Category: Service
Andrew said the staff was attentive and informative.
This review was collected via phone interview by Customer Research Inc.

PA
PAT and DOLORES A.
Eagle River, AK
Mercedes-Benz ML320
Verified Customer
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01/15/2019
All I can say, affordable and fast.
All I can say, affordable and fast.

AJ
ALICIA and CHARLES J.
Chugiak, AK
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2019
The people
BEST service

Verified Customer
Eagle River, AK
Ford Explorer
Verified Customer
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12/30/2018
Very Responsive to Service Requests
Fast, efficient service and friendly staff. I have been fully satisfied with their quality of work and always appreciate their work ethic.

DC
DAVID and KARA C.
ANCHORAGE, AK
Chevrolet TrailBlazer
Verified Customer
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12/27/2018
brake work
Always make it happen for their customers

SH
STEVE and PATTI H.
Eagle River, AK
Kia Soul
Verified Customer
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12/20/2018
Great customer service as usual!
S & P is always ready to help us out with
whatever service needs we have and are
friendly & very dependable!
Thanks Again!

SB
SONJA B.
Eagle River, AK
Subaru Forester
Verified Customer
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12/19/2018
Fog light installation
Great job installing my fog lights - you guys are great to work with and I appreciate the flexibility with dropping off my car and picking it up before/after hours. Thank you.