Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

1202 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


HT
HEIDI and TAKAO T.
Eagle River, AK
Honda Pilot
Verified Customer
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10/31/2018
Always amazing service at a fair price!
S&P Certified always provides quick, fair, and excellent service. The owners and employees show pride in their work and it's reflected in the service your car receives.

Verified Customer
Eagle River, AK
Chevrolet Chevy Express
Verified Customer
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10/31/2018
Great service
We use S & P for all of our company and personal vehicles and they always do great work at a fair price. I usually drop our company vehicles off full of tools and have never had anything go missing. Not planning on using anyone else.

AR
Aaron R.
Eagle River, AK
Subaru Legacy Sedan
Verified Customer
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10/31/2018 Category: Service
Aaren said that it was a fast and good experience.
This review was collected via phone interview by Customer Research Inc.

MJ
MANUELA and JUSTIN J.
Eagle River, AK
Honda Civic Sdn
Verified Customer
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10/30/2018
Customer for life
Since moving to Alaska in 2012 we have trusted S&P with our vehicle care. Over the course of the past 6 years they have kept our vehicles in top condition and always provided amazing customer service. We love that they are transparent about additional services our car could benefit from but are never pushy about it. While they provide the best price for services we could find, what truly keeps us coming back is their customer service and military and family friendly approach. We feel so lucky to have found such an honest and supportive repair shop and cannot imagine taking our cars anywhere else.

CM
CATHY and ANDY M.
Eagle River, AK
Isuzu Rodeo Sport
Verified Customer
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10/29/2018
Friendly and helpful!
Able to ask a question and get an honest answer.

SF
Shira F.
Eagle River, AK
Toyota Matrix
Verified Customer
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10/26/2018 Category: Service
Shira said the staff was friendly and the service was efficient. She stated that her vehicle was ready before her scheduled appointment.
This review was collected via phone interview by Customer Research Inc.

LP
LELAND P.
Chugiak, AK
Nissan Pathfinder
Verified Customer
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10/23/2018
YES! YES YES YESS!!
I have lived in 17 states and 3 countries. From Cowhand to ranch owner from Healthcare Corporate Evecutive to Founder and CEO of a major Healthcare corporation, and finally a "Riches to Rags" story broke and poor recluse. Steve and Pat could care less, they give honest and fair trade to everyone who who walks in their door equally. You can count on it.

Their work is always a step beyond what is called for and the estimates are on the spot and honest, the work always superb and more than to be expected. I found them 10 years ago as a new comer By askind around town with other professionals. I got the same response everywhere I went...S&P CERTIFIED CAR CARE! (Emphasis on the word "Care".

I feel blessed to have them fill that part of my life, so will you! Even if you don't live in Eagle River dont worry about a bit of a drive, it's worth it, the shop is as orderly and disciplined as an Operating Room.

Don't waste your time or money...GO THERE!

Leland Patton

JM
JAN and KAREN M.
Eagle River, AK
GMC Terrain
Verified Customer
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10/20/2018
Tire change over
Great fast job as always!

LI
LISA I.
Eagle River, AK
Ford Escape
Verified Customer
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10/18/2018
very courteous service
Very courteous service. Loved Bella the dog. Nice waiting room.

CG
CRAIG and SUZANNE G.
Eagle River, AK
Chevrolet Avalanche
Verified Customer
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10/18/2018
Great service
Everyone was terrific! Thanks.

MH
MIKE and BONNIE H.
Eagle River, AK
Subaru Outback
Verified Customer
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10/16/2018
New tires and an oil change for out Subaru Outback.
Once again Ashley took great time in helping us choose the right studded tires for our vehicle. She helped us previously select summer tires for the same car. We also had an oil change performed. The work was accomplished right at the time promised and at the correct price. S & P is our choice for vehicle maintenance and repairs. Keep up the great work.

DS
David S.
Eagle River, AK
Subaru Outback
Verified Customer
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10/16/2018 Category: Service
David said this is a good business that provides good service. They always do a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

RD
RON and SARAH D.
Eagle River, AK
Ford Ranger
Verified Customer
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10/15/2018
Prompt and Efficient Service
After years of vehicle service from various automotive shops, I gave S&P Automotive a chance three years ago. This business provides a rare blend of friendly service, promptness, quality work, and above all——honesty! No one in Anchorage can compete with S&P in this area. Their prices are more than fair as well as their expertise in all areas of automotive maintenance and repair.

AS
ANDREW S.
Chugiak, AK
Toyota 4Runner
Verified Customer
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10/12/2018
Proximity to home.
Went to find out what was wrong with the brakes on the car. I had a feeling I already knew, but with a quick test in the parking lot, my suspicions were realized. Mechanic was quick to diagnose and because I did not have the expertise or the tools to complete the task the car was left to be fixed. Since it was a quick fix, they had room to fit me in. Years before, my battery needed a jump to start and I drove to this same shop and had them test the battery. Since the battery failed the test, the shop lent me a 10mm wrench and I bought a new battery at the NAPA next door. Great service and great people.

CH
Cindy H.
Eagle River, AK
Toyota RAV4
Verified Customer
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10/12/2018 Category: Service
Cindy said she has been going to this business for years, and she has never had a problem.
This review was collected via phone interview by Customer Research Inc.

TV
Terry V.
Chugiak, AK
Nissan Sentra
Verified Customer
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10/12/2018 Category: Service
Terry said she was in and out quickly. She was the first customer of the morning, and she was down the road an hour later. The staff is honest and they stand behind their work.
This review was collected via phone interview by Customer Research Inc.

RB
Reed B.
Eagle River, AK
Ford Police Interceptor
Verified Customer
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10/12/2018 Category: Service
Reed said it was great. They did what was asked of them in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

TH
Tom H.
Eagle River, AK
Toyota Tundra 4WD Truck
Verified Customer
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10/09/2018 Category: Service
Tom said this business does great work.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Eagle River, AK
Dodge Neon
Verified Customer
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10/08/2018
Great friendly service.
I always appreciate the interaction I have at the desk and the phone calls from Ed with diagnostic info and quotes. He explains things clearly, but doesn't try to force me into doing anything. Thank you!

Verified Customer
Eagle River, AK
Volvo
Verified Customer
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10/08/2018
The staff at S & P are amazing
Not only are the people that work at S&P great, the service is great too!