There seems to be some confusion on one of our sides, the last invoice for your Subaru was for Valve Cover Gaskets & Spark Plugs and an oil change. No Cyl. head gaskets were replaced.
We did give you an ESTIMATE for head gaskets that may be needed at a later date. We do not PAD our bills. If you have any questions please give me a call.
After being called the next day and being told that we would have to pay yet another $350 to get it fixed we said okay. They later called us to come get it and assured us that it was fixed. We paid and started the jeep, I turned the heat on full blast and noticed that it was not blowing air out. The manager took a look at the new part they had to replace and came to tell us that the mechanics that put the piece in put it in backwards.
We got home once again to find the heat workin when it wants again, just timing it so that we can drop it off when it isn't working.
The mechanics are careless when it comes to their work and putting in the part just goes to show it.
I would definitely not recommend this place to anyone!
Sorry to hear that you had problems after leaving. I really thought you would make to Washington with the hub just starting to growl and could get it repaired cheaper there. As far as the alignment goes, our machine will not let us do an alignment if the bearings have play them. wheel wobble is picked up on the rollout procedure. If there is any thing I can do to satisfy you let me know.
The oil leak I provided you the parts and oil and it saved me a bunch of money. Thank you !
Both jobs were done in a timely manner and I only was without my car for a half a day. That helped me out a lot.
Thanks again for your professionalism and doing a great job. See you next time.