Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1334 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.7419371/5Overall Rating 4.7419371/5Overall Rating 4.7419371/5Overall Rating 4.7419371/5rating 4.7419371
Original
Overall Rating 2.25806/5Overall Rating 2.25806/5rating 2.25806rating 2.25806rating 2.25806
94% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


AK
Allison K.
Anderson, IN
2015 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2018 Category: Service
Service visit
My vehicular service went well

MP
Marilyn P.
Fishers, IN
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Great service department
Everything explained well. Didn’t feel pressured to buy services I didn’t need

JC
Jeffery C.
Fishers, IN
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Outstanding service
Always reasonably priced and quick. Love the Crew car wash coupons!

AC
Andrew C.
Indianapolis, IN
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/08/2018 Category: Service
Bad waiting area and poor communication.
This was not the experience I expected from a dealership in 2018.

DS
David S.
Mc Cordsville, IN
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Great Service, Nice Employees, Reasonable Price
I like the personalized attention, the quality service and the friendships that I have developed with the folks at the dealership. They do their best for the customers each time someone visits the dealership. Nice to know and to see how this dealership walks the talk.

AB
Anita B.
Noblesville, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Always great
Always helpful and friendly. Never pushed for additional services or purchases.

DS
Dwayne S.
Fishers, IN
2016 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Pleasant experience
Had some major damage done to my front 2 axels on my 2016 Genesis and the guys got my car in, showed me the problems and assured me the work would be done professionally and fast as possible.
Also I was given a 2018 Genesis as a loaner vehicle at no charge! Will be using Terry Lee Hyundai for all my car’s needs.

TS
Terry S.
Mc Cordsville, IN
2016 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Good service
Easy to check in for service and a short waiting time. Good explanation of the service

Verified Customer
Fishers, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
Excellent service
The Service Advisors at Terry Lee Hyundai are top notch. They are professional and courteous. Service was carried out very quickly on my car.

RC
Robert C.
Lebanon, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2018 Category: Service
No gimmicks, Prices were as advertised.
I wasted time all day at other dealers simply trying to figure out what the price of a new sonata would be. I looked up the internet price of the Terry Lee inventory, came in to see them and the prices of the sonatas were exactly as advertised. I told them which cars i was interested in and what prices and they drove to them to the door for me to look at. I was able to get the price immediately of the vehicle i was looking at. The fees and taxes were exactly what they told to me they would be. What you see is what you get at Terry Lee Hyundai, with no extra games or BS. Just came back for my first oil change and glad I bought my Sonata at Terry Lee Hyundai.

LJ
Lance J.
Fishers, IN
2016 Hyundai Tucson
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/05/2018 Category: Service
Read previous review
Read previous reviews

Verified Customer
Noblesville, IN
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2017 Category: Service
Professionalism
The service personnel were veey professional and did explain the recall fix to me.

WF
William F.
Union City, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Balance and Wiper Blades
This service was completed in a very timely manner. Had more appointments to keep in Indy and was able to do so as planned. Thanks so much for a great experience.

JH
Jack H.
Anderson, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Service on Sonata
Always friendly staff and efficient service.

AW
Anthony W.
Greenwood, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2017 Category: Service
Warranty work
Replaced an entire engine under warranty and did it faster than quoted. We didn't purchase the car from this dealer, because we live south on Indy, but they treated us like family anyway! Thank you to Cory Copenhaver for the way he dealt with our issue! Great job!!!

Verified Customer
Carmel, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/19/2017 Category: Service
Great service
Fast and efficient

DC
Debra C.
Noblesville, IN
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Noblesville IN Hyundai experience.
The problem was found during oil change. Part ordered but when received was wrong so had to reorder. Service told me he would get me a loaner which was great customer service. Very satisfied with Noblesville Hyundai.

DA
Douglas A.
Noblesville, IN
2012 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Professionalism ans trustworthyness
Have already recommended Hyundai to people.

SM
Sarah M.
Fishers, IN
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/19/2017 Category: Service
Easy oil change
This was my first time getting my oil changed at Terry Lee Hyundai after moving to Indy from Kentucky. They completed an oil change and tire rotation in less than an hour. The waiting area was clean and comfortable, and everyone was very friendly and welcoming. The only thing is that we will need to get used to the higher prices-we never paid over $30 for an oil change in KY but here it was nearly $50 for the oil change alone.

Verified Customer
Pendleton, IN
2012 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/18/2017 Category: Service
Facilities are clean and inviting.
Dealership is nicely laid out and overall inviting.