Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1315 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7666667/5Overall Rating 4.7666667/5Overall Rating 4.7666667/5Overall Rating 4.7666667/5rating 4.7666667
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
94% Would Recommend
100% Business Response
Latest Review 1 day ago

Reviews


Verified Customer
Indianapolis, IN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2019 Category: Service
Great Service
They took care of my oil change and repaired my AC in a short time, even on a busy Saturday. I enjoy getting my vehicle serviced here.
JASON B. from Terry Lee Hyundai responded on 08/02/2019

Thank you for the awesome 5 star review 


SE
Steven E.
Fishers, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2019 Category: Service
Great service
Though the wait for an express oil change was more extensive than express, the service was good and the wait comfortable.
JASON B. from Terry Lee Hyundai responded on 08/01/2019

thank you for the 5 star review 


DN
David N.
Noblesville, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Quality care and service
Cory is a great service advisor.
JASON B. from Terry Lee Hyundai responded on 07/31/2019
Thank you for the 5 star review 

Verified Customer
Anderson, IN
2015 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2019 Category: Service
Great Service
Everything went as said/planned for the service on our vehicle. Was communicated with through the whole process.
JASON B. from Terry Lee Hyundai responded on 07/31/2019

Thank you for 5 star review 


CS
Cindy S.
Saint John, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2019
Best Car Purchase experience ever!
Zachary LaRose was outstanding! He was honest, helpful, intelligent, and concerned about our satisfaction with the purchase. I cannot give enough praise to match his expertise. Ask for him and you will be extremely happy with your car purchase too. Will definitely go back because of him .
JASON B. from Terry Lee Hyundai responded on 07/30/2019

Thank you for the awesome 5 star review 


Verified Customer
Mc Cordsville, IN
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/30/2019 Category: Service
Professionalism
very satisfied
JASON B. from Terry Lee Hyundai responded on 07/30/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better.


KR
Karen R.
Noblesville, IN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2019 Category: Service
Karen R
Friendly personnel
JASON B. from Terry Lee Hyundai responded on 07/27/2019

Thank you for the awesome 5 star review 


JP
Jayme P.
Carmel, IN
2017 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Great place
I can always get in for an o change, prices are competitive and work is great
JASON B. from Terry Lee Hyundai responded on 07/25/2019

Thank you for the awesome five star review 


LH
Linda H.
Noblesville, IN
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2019 Category: Service
Great Service
The staff in the service dept are friendly, knowledgeable, and quick.
JASON B. from Terry Lee Hyundai responded on 07/25/2019

Thank you for the 5 star review 


JD
James D.
Noblesville, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2019 Category: Service
Check engine light
Went in because check engine light was flashing. Was quickly explained why and the necessary fix. The only “complaint” I would have is that the issue was caused by an earlier performed update and would have caused less initial stress if that had been explained previously. Would highly recommend this dealer in the future.
JASON B. from Terry Lee Hyundai responded on 07/24/2019

Thank you for the 5 star review 


DK
Debbie K.
Noblesville, IN
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Honest and get's you in and out as soon as possible.
Friendly service , honest people and sends our coupons to save you money.
JASON B. from Terry Lee Hyundai responded on 07/22/2019

Thank you for the 5 star review 


JS
Joe S.
Fishers, IN
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/22/2019 Category: Service
Fast and friendly service
Went to get my tire changed with no appointment near the end of the day. They did a great job and fit me in with little wait.
JASON B. from Terry Lee Hyundai responded on 07/22/2019

Thank you for the awesome 5 star review 


LG
Lavanta G.
Indianapolis, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/20/2019 Category: Service
Employees are not honest
Employee back my car on the curve scratched my wheel and didn't say anything
JASON B. from Terry Lee Hyundai responded on 07/20/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit to service did not go as planned. I will be reaching out to you to see if I can help.

Jason Broaddus 
Service manager Terry Lee Hyundai and Genesis 
jbroaddus@terrylee.com 
3176747432


DW
Douglas W.
Fishers, IN
2007 Hyundai Santa Fe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/20/2019 Category: Service
Great Customer Service
Immediate assistance/no waiting for help in the service area! They do a great job and always as quickly as possible.
JASON B. from Terry Lee Hyundai responded on 07/20/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better.


Verified Customer
Indianapolis, IN
2016 Hyundai Veloster
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/19/2019 Category: Service
Used Hyundai purchase.
My wife decided to be a very lightly used car rather than lease again. As her leased car had some damage, I stopped in to see how much she would be assessed for the damage. Not much, a couple hundred $. So, on a spur of the moment thing, I decided to look at their used Hyundai’s and ended up buying a very nice Veloster. So, next day, we turned in the leased car, which had a couple of months left on the lease and drove off in her new car. The entire process was smooth and friendly. HOWEVER, not long after, we received a bill from Hyundai for some $600. Reason? We still owed the last two payments on her leased car. OK, my fault, I should have been aware of the lease’s language but I also think it would have been nice if the salesperson would have mentioned this little fact to me. Frankly, I would have been more than happy to put 2k down on the Veloster and then pick it up when my wife’s lease expired. So, maybe we’re done with Hyundai’s and would I recommend Terry Lee to a friend? Probably, but with some caveats.
JASON B. from Terry Lee Hyundai responded on 07/19/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better.


MH
Mark H.
Middletown, IN
2019 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Friendly
Staff was friendly
JASON B. from Terry Lee Hyundai responded on 07/18/2019
Thank you for the 5 star review 

DK
Denise K.
Sheridan, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2019 Category: Service
Excellent service
Excellent customer service 👍🏻👍🏻
JASON B. from Terry Lee Hyundai responded on 07/18/2019

thank you for the 5 star review 


SJ
Shelly J.
Fishers, IN
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Love my car!!
Wonderful job with my engine repair. Travis was great to work with also!
JASON B. from Terry Lee Hyundai responded on 07/17/2019

Thank yo for the awesome 5 star review 


Verified Customer
Noblesville, IN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2019 Category: Service
Quick service
Friendly staff and clean waiting room. Always quick service.
JASON B. from Terry Lee Hyundai responded on 07/17/2019

Thank you for the 5 star review 


Verified Customer
Carmel, IN
2013 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2019 Category: Service
Took a step back
Service work was fine.
Getting car checked in was poor.
JASON B. from Terry Lee Hyundai responded on 07/16/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better.