Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1309 Reviews

ReScore Reviews™ (30)

ReScore
Overall Rating 4.7666667/5Overall Rating 4.7666667/5Overall Rating 4.7666667/5Overall Rating 4.7666667/5rating 4.7666667
Original
Overall Rating 2.26667/5Overall Rating 2.26667/5rating 2.26667rating 2.26667rating 2.26667
94% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


JM
Joseph M.
Noblesville, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/05/2019 Category: Service
Mixed emotions!
I have a major concern about Hyundai engines. Recalls ?
Jason B. from Terry Lee Hyundai responded on 04/05/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better.


CL
Carol L.
Indianapolis, IN
2016 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2019 Category: Service
Friendly Service Staff
Service for an update on a recall on the software on the engine on our Santa Fe. Made an appointment and staff was ready for me and completed the update in the time estimated. Friendly service staff and lovely waiting area with refrestments.
Jason B. from Terry Lee Hyundai responded on 04/04/2019

Thank you for the awesome 5 star review 


Verified Customer
Fishers, IN
2010 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Friendly and not pushy
Switched to this dealership because they treat you with respect and do not push any unnecessary maintainer or products with oil changes.
Jason B. from Terry Lee Hyundai responded on 04/03/2019

Thank you for the awesome 5 star review


TM
Thomas M.
Noblesville, IN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/03/2019 Category: Service
Service Review
Went through the Express Door, greeted immediately, left the car. About 25 minutes later notified my car was ready. I paid and left. Perfect!
Jason B. from Terry Lee Hyundai responded on 04/03/2019

Thank you for the awesome 5 star review 


SC
Steven C.
Carmel, IN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Great Service
Great service at Terry Lee Hyundai.
Jason B. from Terry Lee Hyundai responded on 04/02/2019

Thank you for the 5 star review 


WF
William F.
Union City, IN
2015 Hyundai Genesis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Service and Alignment
I want to thank Bryce Wood for taking care of the check in. That was painless. I also want to say that Eric Grogan serviced my Genesis quickly and did the best alignment on the car that it has had in the last three years. It drives straight as an arrow, you don't get that very often. Eric you are one of the best, thank you very much. I appreciate the recommendation and will act on it the next trip for service.
Jason B. from Terry Lee Hyundai responded on 04/02/2019

Thank you for the 5 star review 


SH
Susan H.
Carmel, IN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Service
Exceptional Service!
We took our Sonata in for routine service and was so very pleased with the exceptional service we received from Terry Lee Hyundai. From the friendly greeting, the cleanliness of the dealership, to the knowledgeable staff our car was serviced quickly! Definitely will be back.
Jason B. from Terry Lee Hyundai responded on 04/02/2019

Thank you for the awesome 5 star review 


RC
Robert C.
Noblesville, IN
2018 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Fast, convenient and thorough.
I feel like I can trust the work they do.
Jason B. from Terry Lee Hyundai responded on 04/01/2019

Thank you for the 5 star review 


Verified Customer
Noblesville, IN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
Schedule service
Like that there are later hours available during the week to avoid busier days and not having to take time off of work.
Jason B. from Terry Lee Hyundai responded on 04/01/2019

Thank you for the awesome 5 star review 


CW
Chris W.
Indianapolis, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019
New used car
Loved my experience with Terry Lee and my new car. From Lucas my salesman to Stephanie in the finance department, it was the easiest experience I ever had with a car dealer.
Jason B. from Terry Lee Hyundai responded on 04/01/2019

Thank you for the awesome 5 star review 


Verified Customer
Noblesville, IN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/01/2019 Category: Service
everyone very respectful and it is close to home
excellent
Jason B. from Terry Lee Hyundai responded on 04/01/2019

Thank you for the 5 star review 


Verified Customer
Fishers, IN
2013 Hyundai Azera
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
03/31/2019 Category: Service
Poor communication and long repair time
Poor communication, long repair timelines, returned the vehicle dirty.
Jason B. from Terry Lee Hyundai responded on 03/31/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit did not go as planned. I will be reaching out to you to see if I can help.

Jason Broaddus service manager 
Terry Lee Hyundai and Genesis 
jbroaddus@terrylee.com 
3176747432


AR
April R.
Cicero, IN
2016 Hyundai Elantra
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/31/2019 Category: Service
very slow service
Very slow and hardly any communication but the quality of work was good.
Jason B. from Terry Lee Hyundai responded on 03/31/2019

Thank you for taking the time to complete the review your feed back helps our dealership get better. I am sorry to hear that your last visit did not go as planned. I will be reaching out to you to see if I can help.


Jason Broaddus service manager 
Terry Lee Hyundai and Genesis 
jbroaddus@terrylee.com
3176747432


Verified Customer
Fishers, IN
2008 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/31/2019 Category: Service
oil change
Quick service. In and out in under 30 minutes.
Jason B. from Terry Lee Hyundai responded on 03/31/2019

Thank you for the 5 star review 


AS
Andrew S.
Fortville, IN
2016 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
Great service. Remembering costumers.
It’s always a pleasure getting service there and the staff is great at remember who you are and what you are interested in.
Jason B. from Terry Lee Hyundai responded on 03/31/2019

Thank you for the awesome 5 star review 


CS
Christina S.
Indianapolis, IN
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Service
The Service Team Goes the Extra Mile
They were patient in answering my many questions and even though I took the car in for just an oil change, they took the time in their busy schedule to check out something I was a little concerned with regarding the dashboard lights. I hadn’t made an appointment, but they took the time to run a check on it and make sure everything was alright. I appreciate the excellent service they provide.
Jason B. from Terry Lee Hyundai responded on 03/30/2019

Thank you for the 5 star review 


GC
Gerald C.
Fishers, IN
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
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Jason B. from Terry Lee Hyundai responded on 03/29/2019

Thank you for the 5 star review 


JC
Jay C.
Noblesville, IN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
30,000 mile service
Extremely courteous employees that explain everything that needs to be done & the cost. Time taken for service very reasonable for first in, first out, no appointment.
Jason B. from Terry Lee Hyundai responded on 03/29/2019

Thank you for the awesome 5 star review 


DN
David N.
Noblesville, IN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
Great People
Bryce Wood took care of all my needs with getting my tires replaced on the Sonata!
Jason B. from Terry Lee Hyundai responded on 03/29/2019

Thank you for the awesome 5 star review 


RF
Ronald F.
Carmel, IN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/29/2019 Category: Service
They are best.
Very professional.
Jason B. from Terry Lee Hyundai responded on 03/29/2019

Thank you for the 5 star review