Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

657 Reviews

100% Would Recommend
Latest Review about 24 hours ago

Reviews


HS
Harry S.
Buffalo, NY
GMC Sierra 1500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017 Category: Service
Harry said he was quoted one price for the inspection of his vehicle over the phone, but when he got there they doubled the price. It was his first time there and he did not like the customer service or the idea of paying double. His coworkers have gone there and paid half of what he was charged.
This review was collected via phone interview by Customer Research Inc.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/08/2017

Harry,
 I'm sorry we did not meet your expectations at your last visit. We at Park Ridge Auto Care  strive to provide the best service that we can all the time. I am asking you to please consider providing us with another review at this time. If you have any questions feel free to call us.  Thank you.

Scott Felser
Owner
Park Ridge Auto Care, Inc.
www.parkridgeautocare.com
675-7194

DA
Doris A.
West Seneca, NY
Buick Regal
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/29/2016 Category: Service
Doris said she has used the business for years, the staff is friendly and nice. She is not pleased because the computer in her vehicle is not working, but she is sure they will be able to fix it.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Buffalo, NY
Buick Envision
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/26/2018 Category: Service
Spoke with Douglas. He said the overall experience with the business was good.
This review was collected via phone interview by Customer Research Inc.

CK
CANDICE K.
West Seneca, NY
Nissan Sentra
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2015
Very respectful, honest, and timely
So far I've been treated respectfully and honest.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/09/2015

Hi Candice, 
 Thank you for your review we really appreciate you taking the time to let us know how we are doing. We respect every customers opinion. Have a great day.

Scott Felser
Owner
675-7194

DJ
Dawn J.
Hamburg, NY
Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/13/2018
Good Service / Fair Price
I trust Scott & his team to provide the best service available. These guys are upfront & honest. Would recommend Park Ridge to my friends and family.

DH
Diane H.
Buffalo, NY
Chevrolet Cavalier
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2018 Category: Service
Diane said they forgot to inform her about the muffler. They explained everything when she called them.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
Buffalo, NY
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/12/2018
repair
good job

AC
Amparo C.
Buffalo, NY
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/10/2018 Category: Service
Amparo said the business' service was really good. He stated he wished he knew more about the parts they put on.
This review was collected via phone interview by Customer Research Inc.

DK
DOUGLAS K.
Alden, NY
Honda Accord Sdn
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/28/2017
Real car care Pros!
Everything done well and done later in day.

DK
Douglas K.
Alden, NY
Ford Pickup
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2017 Category: Service
Douglas said the staff has always taken care of him well. They do what he wants and they are friendly. The staff does good work, and he is always pleased. The owners are very nice people.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Buffalo, NY
Ford Freestar
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/19/2017 Category: Service
Gary said they did a good job, but there is always room for improvement.
This review was collected via phone interview by Customer Research Inc.

AJ
Aaron J.
Buffalo, NY
Chevrolet Colorado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/04/2017 Category: Service
Aaron said his vehicle was not working properly and he needed to get the light off. They did the most minimal work to save him money. Scott was great, and messaged him throughout the duration of the repair. He did not do anything without his approval. Scott will set up a maintenance program for the new vehicle he just bought. He saved him quite a bit of money, and he is satisfied.
This review was collected via phone interview by Customer Research Inc.

MO
Michael O.
Lancaster, NY
Mercury Sable
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Michael said he appreciated Michael's honesty.
This review was collected via phone interview by Customer Research Inc.

DD
DAVE D.
West Seneca, NY
Buick Rendezvous
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/21/2017
service
great service and friendly atmosphere.

RL
Ryan L.
West Seneca, NY
Mazda 6
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/20/2016 Category: Service
Ryan said he would recommend this business.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Buffalo, NY
Chevrolet Malibu
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/08/2016 Category: Service
Robert said the service was pretty good.
This review was collected via phone interview by Customer Research Inc.

TM
Tom M.
West Seneca, NY
Jeep Compass
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/20/2016 Category: Service
Tom said although this business does their service very well, it is unfortunate that with as many inspections as they do, they ran out of the stickers. The stickers they have are outdated and they are waiting for the new ones to come in. He hopes he doesn't get pulled over for not having the sticker. He appreciates the service they provide. The service is thorough. They give straightforward answers. He recommends the service at this business.
This review was collected via phone interview by Customer Research Inc.

JC
John Jr. C.
Cheektowaga, NY
Buick LaCrosse
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
John said he was well satisfied with this business service.
This review was collected via phone interview by Customer Research Inc.

JI
Jessica I.
Delevan, NY
Lincoln Navigator
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/11/2016 Category: Service
Jessica said this business has very good customer care and she is a returning customer.
This review was collected via phone interview by Customer Research Inc.

JA
Jaden A.
Hornell, NY
Saturn Ion 3
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/09/2016 Category: Service
Jaden said they were helpful and caring.
This review was collected via phone interview by Customer Research Inc.

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