Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

761 Reviews

100% Would Recommend
Latest Review about 3 hours ago

Reviews


HS
Harry S.
Buffalo, NY
GMC Sierra 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017 Category: Service
Harry said he was quoted one price for the inspection of his vehicle over the phone, but when he got there they doubled the price. It was his first time there and he did not like the customer service or the idea of paying double. His coworkers have gone there and paid half of what he was charged.
This review was collected via phone interview by Customer Research Inc.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/08/2017

Harry,
 I'm sorry we did not meet your expectations at your last visit. We at Park Ridge Auto Care  strive to provide the best service that we can all the time. I am asking you to please consider providing us with another review at this time. If you have any questions feel free to call us.  Thank you.

Scott Felser
Owner
Park Ridge Auto Care, Inc.
www.parkridgeautocare.com
675-7194

RB
Rick B.
Lancaster, NY
Hyundai Elantra Touring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/22/2019
Friendly service
The service was great and they were very friendly, knowledgeable and accommodating. Highly recommend.

LG
Laurie G.
West Seneca, NY
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Customer service!
The price was decent not over priced and very good customer service!

RM
RANDY M.
Lancaster, NY
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Service is very, very good
Anytime I call Parkridge Autocare, they are there to help. I can get my car in for any mechanical problems or inspection without any problems when I want it normally. The quality of the repairs are first rate. I always bring my car there. Thanks to Scott and his crew

Verified Customer
Derby, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Awesome
I stopped in for an inspection. This was my fourth mechanic that I visited that day attempting to get my vehicle inspected.
All three said no. I went here they they were very accommodating to me.
I was in an out very quickly.
I found the waiting room to be very clean and orderly.
I would definitely go back.

CV
Chris V.
West Seneca, NY
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
Excellent repair shop
I’ve been bringing my vehicles here for a few years now and I’ve received only the best professional service .thank you

MC
Margaret C.
West Seneca, NY
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2019
Honestly!
They are upfront with you and will not rip you off whether you are a man or woman. They fix what really needs to be fixed. You will not be disappointed.

Verified Customer
Cheektowaga, NY
Buick Park Avenue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Very professional
Service was done quickly. Staff was friendly and professional.

HF
Helene F.
Lancaster, NY
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Helene said Scott is excellent. He is very helpful, pleasant, and caring. She likes him a great deal.
This review was collected via phone interview by Customer Research Inc.

CR
Clark R.
West Seneca, NY
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Excellent Work
Scott and his staff are professionals you can trust. Our vehicle was repaired in a timely manor at a price you can afford. Excellent job!

Verified Customer
West Seneca, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Highly Recommend
We are very happy with the service from Scott and the guys at Park Ridge.

Verified Customer
Hamburg, NY
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019
Awesome Service
I am so grateful to have been introduced to Park Ridge for our auto care needs. They work around our schedules and if we are in a bind to get something done, they do their best to fit us in. I have never been disappointed in the service received and have never had to return because something was not done properly. All the staff is courteous and kind. Would highly recommend using Park Ridge.

RR
Rocco R.
West Seneca, NY
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Quality & Value
Scott and Park Ridge have been maintaining our vehicles for decades. Always dependable and excellent service, quality of the work is high, and prices are fair.

JG
John G.
Grand Island, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Excellent service
Excellent service and timeliness of repairs. Does not overcharge like Cherokee dealers.

DC
Dave C.
West Seneca, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Awesome Service. One of the best owners around.
Everything’s done right and on time every time I need something done. Service is great!

GT
Gary T.
S Cheek, NY
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Honest
Every time I've been to Park Ridge Scott talks honestly. He never talks you in to more than you need like every other shop in town.

JG
Jennifer G.
West Seneca, NY
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Awesome service!
Honest, trustworthy and always helpful!

RD
Ron D.
Hamburg, NY
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Excellent service and does what is needed
Brought my daughter's car in, prior to road trip.to Myrtle Beach. Asked Scott to prepare it for the trip. He let me know the was a small issue and corrected it that day, along with standard maintenance. She should be all set. Scott and his team always do great work and keep you informed of what is needed today and what you could be needed down the road.

AT
Ann T.
Buffalo, NY
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Outstanding
Best place, I won't go anywhere else. Quality work at a fair price. The owner and staff are professional and knowledgeable. I recommend them to everyone.

LA
LARRY A.
East Aurora, NY
Chevrolet Chevy Express
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2019
Honest and dependable
I have been going to scott for over 20 years including the time before his taking over Parkridge. I have referred many of my friends and family. He's like a great dentist, once you find one you never go anywhere else.

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