Overview

Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5Overall Rating 4.95/5rating 4.95

707 Reviews

100% Would Recommend
Latest Review 2 days ago

Reviews


HS
Harry S.
Buffalo, NY
GMC Sierra 1500
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017 Category: Service
Harry said he was quoted one price for the inspection of his vehicle over the phone, but when he got there they doubled the price. It was his first time there and he did not like the customer service or the idea of paying double. His coworkers have gone there and paid half of what he was charged.
This review was collected via phone interview by Customer Research Inc.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/08/2017

Harry,
 I'm sorry we did not meet your expectations at your last visit. We at Park Ridge Auto Care  strive to provide the best service that we can all the time. I am asking you to please consider providing us with another review at this time. If you have any questions feel free to call us.  Thank you.

Scott Felser
Owner
Park Ridge Auto Care, Inc.
www.parkridgeautocare.com
675-7194

DW
Debbie W.
Saturn Ion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Scott is extremly helful and accomodating
Very trust worthy that is why my family takes our cars here

EI
ELAINE I.
West Seneca, NY
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
very efficient
Very courteous and efficient. I have confidence in getting my repairs and maintenance there.

AJ
Aurora J.
New York
Chevrolet Aveo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Aurora said the staff informed her that her tires were not safe, and replaced them for her.
This review was collected via phone interview by Customer Research Inc.

EK
Erika K.
Cheektowaga, NY
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018
Great place!
Fair pricing and quality work! Will definitely recommend and go back for future repairs.

PW
PAT W.
Buffalo, NY
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Courteous service and knowledgeable !
Prompt service. Good management of car care and to keep vehicle in good safe condition.

JL
JAMIE L.
West Seneca, NY
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Great place with great people.
The service is outstanding, they use only quality parts, the cost of labor is more than fair and they go above and beyond everytime I visit. The owner Scott looks over my whole vehicle even if I am in for just minor maintenance, lets me know what other repairs/maintenance will be needed in the near future and how quickly they should be addressed. It is obvious he cares about his customers and their vehicles and is not interested in selling you things you don’t want or need. My friends and family won’t take their vehciles anywhere other then Park Ridge Auto and I would recommend them to anyone in need of maintenance and repairs. They really can do it all.

Verified Customer
West Seneca, NY
GMC Savana Cutaway
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
park
great service

LR
LARRY R.
West Seneca, NY
Ford Econoline Wagon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Honest and good
Excellent mechanics, clean and very trustworthy

JL
JEFF L.
West Seneca, NY
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
AWESOME , HONEST
Exceptional service, honest work. (They don’t fix things that don’t need to be fixed) Reasonably priced. Can you ask for more from a mechanic? Plus the waiting room is spotless! 👍🏻

JM
John M.
East Aurora, NY
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018
Excellent service
I have 6 cars that I take to Parkridge. Scott is always honest and the work is done correctly.

DK
DOUGLAS K.
Alden, NY
Honda Accord Sdn
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018
Repairs done well.
Car runs smoother, at high speed, now that tires are balanced. Was done on time.

SS
Scott S.
Lake View, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
2010 Fusion
Scott was great to work with! Fixed my issues fast

JM
JOHN M.
Amherst, NY
Jeep Commander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
The owner Scott
The owner and his workers are 110% honest and never mislead you in anyway. If they say it broken and needs to be fixed it does!!!

Verified Customer
Kenmore, NY
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great service!
The guys are Park Ridge Auto did an outstanding job as always!

CL
Carmen L.
West Seneca, NY
Chevrolet Traverse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Unconditional Trust.
You will always get the straight story about what is wrong with your vehicle. They will diagnose the problem and get to the root cause. They will explain the problem in terms you will understand and the solution/s to fix it. Prices are always fair. The owner is extremely involved in every vehicle they service and is involved in the diagnosis, as he is a Mechanic and Technician too. He knows how to get and keep your vehicle in tip top shape. I know this 1st hand, as all 3 of my personal and my work truck go only to him.

JG
Jennifer G.
West Seneca, NY
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018
Saturn Vue maintenance
As always, Scott and his staff took great care of my vehicle! None better than Park Ridge!

KB
KENNETH B.
West Seneca, NY
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Ball joint replacement and inspection
I trust Scott and the services that they provide. Scott is very honest and I recommend him to my family and close friends.

CM
CARLO M.
West Seneca, NY
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Going the extra mile...
Going the extra mile to squeeze me in after an emergency I had keeps me coming back. Good. Honest. Service.

JC
Joni C.
West Seneca, NY
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2018
Always available to work on my vehicle
I’m so thankful to have found an honest and excellent mechanic. Scott and his crew are very professional and incredibly efficient.