Overview

Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5Overall Rating 4.94/5rating 4.94

654 Reviews

100% Would Recommend
Latest Review 1 day ago

Reviews


HS
Harry S.
Buffalo, NY
GMC Sierra 1500
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
11/04/2017 Category: Service
Harry said he was quoted one price for the inspection of his vehicle over the phone, but when he got there they doubled the price. It was his first time there and he did not like the customer service or the idea of paying double. His coworkers have gone there and paid half of what he was charged.
This review was collected via phone interview by Customer Research Inc.
Scott F., Owner/President from Park Ridge Auto Care Inc responded on 11/08/2017

Harry,
 I'm sorry we did not meet your expectations at your last visit. We at Park Ridge Auto Care  strive to provide the best service that we can all the time. I am asking you to please consider providing us with another review at this time. If you have any questions feel free to call us.  Thank you.

Scott Felser
Owner
Park Ridge Auto Care, Inc.
www.parkridgeautocare.com
675-7194

FN
FRANCES N.
Buffalo, NY
Chevrolet Equinox
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Scott is my choice for any & all service.
Reasonable, efficient quality service anytime I visit.

DS
Dave S.
West Seneca, NY
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Dave said the business fixed everything that was needed. The work was satisfactory and at a good price.
This review was collected via phone interview by Customer Research Inc.

WW
William W.
West Seneca, NY
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Service
Excellent service using quality replacement parts.

CH
Cindy H.
West Seneca, NY
GMC Terrain
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Always pleasant and helpful
Scott is always friendlyand tries to be as accommondating as possible. It is a relief to have great care and convenience.

PL
PATRICK L.
Buffalo, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Front end work
I took it in for the inspection and needed front end work and like always Scott and the boys did great work thank you guys

EH
Estelle H.
West Seneca, NY
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Spoke with Frank. He said the business got the vehicle out quickly. He is very happy with the business.
This review was collected via phone interview by Customer Research Inc.

RR
Robert R.
Lancaster, NY
BMW 5 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Robert said the staff was very timely and efficient at what they were doing.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
West Seneca, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
everyone is very helpful and vehicle is always ready when promised
I think the prices are reasonable and the work is always done on time and as promised. The shop is clean and the customer service is excellent . Scott goes above and beyond to help his customers out.

DD
DAVE D.
West Seneca, NY
Buick Rendezvous
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
great service
very happy with service.

BT
BRIDGETTE T.
Depew, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018
The Best
As always, this establishment was outstanding at my last visit. I can always count on fast, friendly, reliable, professional service. They are always very accommodating. Wouldn't go anywhere else! Thank you!

Verified Customer
Orchard Park, NY
Honda CR-V
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
Great service
We have been taking our car here for about 3 years. Always pleased with the service and the reasonable prices. We have never felt pressured to purchase "recommended", unneeded repairs that many auto repair shops and car dealers push just to take your money. Appreciate the honesty at Park Ridge.

MS
Maddox S.
Blasdell, NY
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018
BLOWN AWAY
I’m going to be honest, I don’t think in my 16 years of driving have ever had a better experience with an automotive service location. To start off the bat when I inquired, they wrote me back the next day and hooked me up with an appointment the next week. When I dropped my car off, they were extremely kind and it wa a quick process of dropping the key off. Throughout the day, I received numerous text messages updating me on the estimate and proceeding with what I needed done. They had my car done within a few hours and it drives better now than the day I got it. This team is the neighborhood car place you are looking for!

JD
Jim D.
Lake View, NY
Nissan Rogue
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
Professional service done in a timely manner
Excellent

JJ
Jim J.
Buffalo, NY
Jeep Renegade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/26/2018
The staff
The people are friendly and the job gets done! If there is anything you have a question about, they listen to what you have to say. The question will always have a answer and there is always a explanation to your question! Lisa J

EL
Eric L.
Boston, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2018
Awesome
Scott is very professional and courteous.

NC
Nick C.
Amherst, NY
Audi A4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Nick said Scott , the mechanic, was honest and fair. He did an excellent job.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Buffalo, NY
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Chris said he has never had a problem with the business. The staff are good at what they do and their prices are reasonable.
This review was collected via phone interview by Customer Research Inc.

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Walter H.
Buffalo, NY
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Walter said he thinks this is a topnotch facility and he will continue to bring his vehicle back in.
This review was collected via phone interview by Customer Research Inc.

EL
Ed L.
Buffalo, NY
Honda Accord Sdn
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018 Category: Service
Spoke with Patricia. She said this business was excellent.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 654 in total