Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

367 Reviews

ReScore Reviews™ (3)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 2.66667/5Overall Rating 2.66667/5rating 2.66667rating 2.66667rating 2.66667
98% Would Recommend
Latest Review 4 days ago

Reviews


PS
PAUL S.
Natick, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2019
Very good customer service!
I took my 2015 Jeep JK for brakes and some other me
Aintenance and they were great! Very responsive and willing to do what it took to get the job done.

TP
TODD P.
Belmont, MA
Audi Q7
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2019
Always excellent, honest service
We have been bringing our cars here for several years and always feel confident in the service we receive. The pricing is fair (far less than what we pay at the dealer), and the recommendations we receive here are always discussed by priority, never over selling. We’re always happy with the work done, and the communication is great.

PM
PAUL M.
Waltham, MA
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019
Sevice
BMB did a good job. The work was done right and for the price I was quoted.

Verified Customer
Waltham, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service...
with a friendly, professional and caring approach.

JF
John F.
Natick, MA
GMC Savana Cargo Van
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

RS
ROB S.
Waltham, MA
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Best repair shop around!
I have been using Boston brake for years and years... the are always by far the best at diagnosing any issues I have had with all of my vehicles. They are very quick, polite and very fair pricing.
I would highly recommend!

GC
Gerson C.
Lexington, MA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019 Category: Service
Gerson said the service was good.
This review was collected via phone interview by Customer Research Inc.

JB
JASON B.
Watertown, MA
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/26/2019
Fast Service Straight Talk
Straight talk , good price , quality work , no feeling of being hustled.

Verified Customer
Waltham, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Consistent Satisfaction
A+ service across the board

BL
Brian L.
Wayland, MA
Land Rover Range Rover
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Brian said these guys are great.
This review was collected via phone interview by Customer Research Inc.

MO
Micheal O.
Brookline, MA
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Micheal said the business was able to explain to him what the problem was, and they were very fast.
This review was collected via phone interview by Customer Research Inc.

JW
JACOB W.
Waltham, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2019
Great as always
Quick and easy. Told me what was wrong, no BS. I even asked if it was another problem that would've been a bigger hit on the wallet and they flat out told me "No". Which makes them a trustworthy shop in my book. I'll continue to go to them.

DM
DIDI M.
Waltham, MA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2019
Honest and personable
Dropped my car off with what I thought was a repeat check engine light symbol. Minh called and told me it was really just a maintenance light that the last oil change place didn’t turn off..so he turned the symbol off. I had called in to pay for my car so I can easily pick up after work. Minh called me back later that afternoon and told me he was refunding me. His assistant charged me unknowingly, but Minh said he didn’t do any an actual diagnostic work so he doesn’t feel right charging me, even though he did spend time in his day to check for me. I didn’t mind paying. I have been here before and Minh is always responsive, professional, and honest. I will definitely be coming back here again for any car service in the future.

BL
Bill L.
Sudbury, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Bill said the business did a good job and he got his vehicle back the same day.
This review was collected via phone interview by Customer Research Inc.

SJ
Sven J.
Waltham, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Sven said he doesn't think he could get a better job done elsewhere.
This review was collected via phone interview by Customer Research Inc.

JW
JACOB W.
Waltham, MA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019
Absolutely fantastic and fast service
These guys have never led me on, never taken too long, I never feel overcharged. Just an all around good shop.

JL
Jim L.
Watertown, MA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Jim said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

AG
Al G.
Waltham, MA
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Al said the service and staff are great, and the prices are expensive, but worth it.
This review was collected via phone interview by Customer Research Inc.

SP
Susan P.
Acton, MA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2018 Category: Service
Susan said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

MT
MARGARET T.
Waltham, MA
Subaru Impreza Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
Always Great!
Just brought a used car I got to them for a look over about some concerns i was having. Got routine maintenance done quick and efficiently like always. I love the honesty of this business and being able to drive my car out of there with confidence!!!!