ReScore Reviews™ (3)
HELLO JEN, THANK YOU FOR YOUR REVIEW. LIKE WE HAVE EXPLAINED TO YOU BEFORE WE WORKED ON YOUR VEHICLE, THERE IS A DIAGNOSTIC CHARGE FOR THE TIME IT TAKES TO FIND THE ISSUE.
THANK YOU ROGER FOR GIVING US THE OPPORTUNITY TO DIAGNOSE AND SERVICE YOUR VEHICLE.
Thank you for your review. We're sorry to hear that our quote was not up to your expectations. At BMB automotive we try to use the best parts we can while keeping the price down for our customers. We stand behind our work here at BMB and warranty the work we do. There are cheaper parts that we can use but those parts will not last that long. In return causing our customers the hassle of coming back for the same reason. That is the reason why we don't use those parts. The list price for the alternator that we quoted was $774 but we only quoted you $311. Once again sorry for the unsatisfied visit but please let us know if there is anything we could help you with.
Not sure what you mean by that, we didnt do any work on your car. If your referring to the $45.00 charge for test driving inspecting and troubleshooting your issue, then I appologize however at $90.00 an hour labor rate the 45 minutes spent on your vehicle sounds like you paid under the industry standard.
Im sorry if Mr Akisetti wasnt in agreement with the estimate he was given to repair his air conditioning system. The charge was for the diagnostic and the freon that had to be injected into the system to find the leak. A work order was also signed by him outlining the charges prior to the diagnosis.
- oil change (2)
- brake pad replacement (front and back)
- windshield wiper replacement
THANK YOU FOR THE REVIEW ELIZABETH. IM SORRY THE QUOTE WAS HIGHER THAN OTHER PLACES. WE TRY OUR BEST TO QUOTE OUR CUSTOMERS WITH A RESONABLE COST. IF THERE IS ANYTHING THAT WE CAN HELP YOU WITH, PLEASE JUST CALL US.