By MONA H. in Staten Island, NY
Always comfortable about bringing my car to WilJohns. Have been doing so for many years. As a woman I trust them to treat me fairly and they always do. Personnel very courteous and make you feel comfortable. I highly recommend WilJohns for excellent service.
By FRANK F. in Staten Island, NY
Was there last week to repair electric running boards that were installed 3 months ago. Ultimately the service rep did what he had to do so I also bought 2 tires while I was there. Good service
By PAT C. in Staten Island, NY
Helpful staff, work done on time and fair pricing.
By SUSAN / STEVE W. in Staten Island, NY
I went in for an oil change and tire pressure check. They had my vehicle for less than an hour and even checked my brakes to make sure they were okay. I would recommend Wil Johns to everyone. The workers are so nice and caring.
By STEVEN C. in Staten Island, NY
What can I say, a typical service appointment at Wil Johns Tire Empire. Oil Change, Tire Rotation and Lube all performs quickly and professionally with a little stand up comedy that made the wait fly by. One of the service advisors at Wil Johns May have missed his calling. While he answers numerous telephone calls and walk in customers, Frank delivers a series of one liners that make you feel you’ve come to the right place. Make no mistake the advice handed to you is spot on. Assessment of your vehicle is offered up with options to fit most budgets. Scare tactics are not used here at Wil Johns, straight talk with fair pricing and a little humor to make the day a little more enjoyable then when it started. Ownership to Service Advisors, Clerical and Auto Technicians all team up to make you feel you’ve chosen the right auto repair center! No wonder why this place has been around for 70 years.
By HOWARD W. in Staten Island, NY
SUV skidded this winter and hit the curb hard. Tire Empire was able to determine how bad the damage was and what was needed to get done to effect repairs. Most of the delay was due to waiting for Ford specific parts that have no after market equivalent products, Otherwise, Tire Empire did a great job and my SUV is back on the road. Thanks guys!
By MARGARITA S. in Staten Island, NY
As always, fast and courteous service. Thank you guys!
By RICHARD K. in Staten Island, NY
Did great service on our vehicle and maintenance having been taking our vehicles here for more than 20 years and have always received A+ service mechanics are all very knowledgeable and professional. Would not take our vehicle any other place. They are a 5 star !!👍
By JANE C. in Staten Island, NY
I came in the morning ordered my tire which is there by the early afternoon. Came back and tire was on my car in less than 1/2 hr.
By ROBERT P. in Staten Island, NY
Professional and courteous & no hidden fees Thank you again
By CLAUDINE V. in Staten Island, NY
Always have a smooth experience when I bring mine or my husband’s car in.
By ALEX M. in Staten Island, NY
when I went for my complimentary oil change with the dealer, I was advised that my engine air filter and cabin filter had to be replaced---for a price of $200....went to wil-john for a price and for the needed work......they replaced my cabin filter, cleaned my engine filter for price three times cheaper than the dealer....WOW!!!! as usual... their prices are very reasonable, staff was very friendly, job done fast and the hot chocolate still tastes great..... I can see why their business is very busy.....
By SANTO L. in Staten Island, NY
Every time I use Tire Empire it's like visiting family. Thank you for being there for us.
By CAROLYN V. in Staten Island, NY
Excellent service. Easy drop off and pickup. Wish that they had more available parking.
By ARTHUR T. in Staten Island, NY
Everything they find they tell you about it and how severe it is. Nice to told before proceeding with thier findings. Thank you. Arthur