Overview

Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

350 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


FG
FRED G.
Anchorage, AK
Nissan Murano
Verified
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10/12/2018
Honest and reliable
Like most people I don’t like spending money on car repairs. I’d rather buy fun stuff. When I spend money at Sand Lake Automotive I trust them to diagnose the problem correctly and fix it competently. I’m not an auto technician so I can’t do the job myself. This is when trust becomes essential. After more than 15 years I’ve come to trust their work and billing practices. They’ve earned my trust.

TM
TOM M.
Anchorage, AK
Ford Explorer
Verified
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10/12/2018
Typical good service - no issues
Good service as it always has been since I started taking my vehicles to Sand Lake over a decade ago.

CS
CLIF S.
Anchorage, AK
Ford Pickup
Verified
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10/09/2018
The people & reliable maintnenace
Always friendly and helpful, especially Bella!

CP
CINDY P.
Anchorage, AK
Jeep Grand Cherokee
Verified
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10/05/2018
Always Great Service
Three words -You Guys Rock! And three more -Thanks for everything!

PW
PAUL W.
Anchorage, AK
Jeep Liberty
Verified
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10/04/2018
They know what they are doing.They fixed a problem that had been driving me nuts for months.
I didn't have to wait in line or get an appointment. I expected a much larger bill, and was presently surprised to see that it was next to nothing. The young mechanic that resolved the situation definitely knew what he was doing. Paul W

CB
CHRIS B.
Anchorage, AK
Jeep Liberty
Verified
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10/01/2018
Excellence!
Sand Lake Automotive is the pinnacle is providing automotive care. Staff is completely Professional, courteous and friendly. Great team! The staff goes above and beyond what is necessary to provide us as customers with complete care. This is the ONLY PLACE TO BRING YOUR VEHICLE! Thanks to each and e dry staff member!

GT
GAIL T.
Anchorage, AK
Mercedes-Benz E-Class
Verified
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09/29/2018
My go to shop!
Sand Lake Auto is always my choice for auto repair. They are pleasant, professional, knowledgeable and always fairly priced. I recommend them to all my friends.

LY
Laura Y.
Anchorage, AK
Acura MDX
Verified
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09/28/2018 Category: Service
Laura said they are taken care of and they recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RH
REINHARD H.
Anchorage, AK
Ford Explorer
Verified
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09/25/2018
Just an iol chage,
Sandlake is fast and friendly
With just an oil change they can look over your car and let you know what may be wrong.

KF
KEITH F.
Anchorage, AK
Nissan Murano
Verified
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09/25/2018
Good communication
Front desk always communicates prior to performing any work about issues and cost. Charges seem to be reasonable and I feel that they are only doing what is really necessary.

DP
DAVID P.
Anchorage, AK
Ford Explorer
Verified
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09/25/2018
Knowledgeable staff
Staff was friendly and knowledgeable Service was done in a timely manner
Scheduled appointment was helpful to busy person who has a busy schedule

PM
Pete M.
Anchorage, AK
GMC
Verified
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09/24/2018 Category: Service
Pete said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
JOHN B.
Palmer, AK
Toyota Tundra
Verified
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09/22/2018
Friendly courteous, and quality service
and quality service

EV
Elizabeth V.
Anchorage, AK
Ford Explorer
Verified
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09/21/2018 Category: Service
Elizabeth said the employees were easy to work with. They got the job done. She didn't have any problems.
This review was collected via phone interview by Customer Research Inc.

JJ
JOHN J.
Anchorage, AK
Buick Park Avenue
Verified
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09/19/2018
I trust your work.
My first experience with you that sold me on your service was when another garage told me that I needed an expensive repair. I brought my truck to you and you told me there was nothing wrong with the the part of my truck that I was previously told needed repair. I trusted you guys then and have used your services ever since. Especially since you said “no charge” when I asked what I owed you. Thanks.

BW
Bernie W.
Alaska
GMC Yukon
Verified
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09/19/2018 Category: Service
Bernie said this business has excellent service. Alex and his dad Tim are really personable and caring individuals. He has been a customer for a year and a half. They are excellent and have really good people.
This review was collected via phone interview by Customer Research Inc.

JP
Juanetta P.
Anchorage, AK
Mercedes-Benz E350
Verified
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09/19/2018 Category: Service
Juanetta said the business provided her with good customer service. The employees were professional and the work was timely.
This review was collected via phone interview by Customer Research Inc.

AL
ADRIENNE L.
Anchorage, AK
Dodge Ram Van
Verified
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09/14/2018
2 thumbs up
I trust Sand Lake with my life (literally) they treat me fairly and with respect and always do whats needed and not a penny more..

MS
MARK S.
Anchorage, AK
Toyota Tundra 4WD Truck
Verified
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09/13/2018
Trustworthy, professional service
I love this place. You never feel they are trying to “up sell” more work than you need/want done. Everyone is friendly and professional.

MT
MATT T.
Anchorage, AK
Chevrolet Silverado SS
Verified
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09/12/2018
Very professional and organized
A very professional and organized business, customer service oriented and effective. I will be a repeat customer for sure .

Displaying 1 Review