Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

302 Reviews

99% Would Recommend
Latest Review 6 days ago

Reviews


CS
CHARLES S.
Anchorage, AK
Chrysler PT Cruiser
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/24/2018
Dissapointed with last visit
I have been coming here because I heard great things. But this last time I was dissapointed. I had some work done on my back window motor and had it replaced and ever since cannot get my back door to open. I brought it back after a couple weeks when I noticed it and was charged for trying to diagnose it but its still not fixed.

JB
Jim B.
Anchorage, AK
GMC Safari Cargo Van
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/06/2017 Category: Service
Jim said the staff had a hard time understanding the problem he had and he was displeased with the service.
This review was collected via phone interview by Customer Research Inc.

LB
LARRY B.
Anchorage, AK
Ford Expedition
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2017
Lube Job
I remember the good old days when you were not charged $2.00 for a quart of windshield wiper fluid. I also do not understand when I see the labor rate for the lube job is $102.00 and the labor rate for a check engine light is $112.00.
I also was not particularly please when I had to call to see if my vehicle was ready when they had it all day.

DL
DON L.
Anchorage, AK
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2017
Why go anywhere else!
I have taken all of my vehicles to Sand Lake for over 20 years. Honest dependable owners make this the only place I will ever go for vehicle repairs .

PT
PAMELA T.
Anchorage, AK
Dodge Durango
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018
You guys are THE BEST !!!
Exceptional service as always... Thanks

SD
Steve D.
Anchorage, AK
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Steve said this business was good. Everything was timely and done well. He has a good relationship with them.
This review was collected via phone interview by Customer Research Inc.

LS
Lavonne S.
Anchorage, AK
Mercedes-Benz C280
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Lavonne said she received quality work.
This review was collected via phone interview by Customer Research Inc.

BF
Byron F.
Anchorage, AK
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/04/2018 Category: Service
Spoke with Tina. She said that she likes the work performed by the facility.
This review was collected via phone interview by Customer Research Inc.

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Carol M.
Anchorage, AK
Toyota RAV4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Carol said the staff treat her right.
This review was collected via phone interview by Customer Research Inc.

DS
Dominique S.
Anchorage, AK
Jeep Patriot
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Dominique was very satisfied with the honest and quick service she received from the staff.
This review was collected via phone interview by Customer Research Inc.

AL
ALLEN L.
Anchorage, AK
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Brakes and more
Awesome customer service. I appreciate their approach in working with the customer to identify the issues the owner is experiencing. An added dimension to diagnostics.

SM
SCOTT M.
Anchorage, AK
Chevrolet Tahoe
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/26/2018
good,quick service
repair work was done with reasonable quickness and cheaper than originally expected.

SN
Susan N.
Anchorage, AK
Volkswagen Vanagon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Susan said the staff members are nice.
This review was collected via phone interview by Customer Research Inc.

LH
Lloyd H.
Anchorage, AK
Nissan Xterra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
LLoyd said the business does a great job.
This review was collected via phone interview by Customer Research Inc.

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Erica S.
Anchorage, AK
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Erica said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

HJ
Haakon J.
Anchorage, AK
Chevrolet Suburban
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/23/2018 Category: Service
Haakon said the staff were good to him.
This review was collected via phone interview by Customer Research Inc.

EK
Evan K.
Elmendorf Afb, AK
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Evan said he was seen very quickly and work was done very quick.
This review was collected via phone interview by Customer Research Inc.

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Don L.
Anchorage, AK
Jeep Wrangler
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Don said the service was better than expected.
This review was collected via phone interview by Customer Research Inc.

KH
KITTY H.
Anchorage, AK
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2018
Always 5 Star Service
Always fast and efficient… I have been going to Sandlake auto since the 90s. A true, Honest Mechanic! (with reasonable prices) whenever someone I know needs a mechanic I always recommend Sandlake!… The one thing I would have changed about this particular service, I would have appreciated knowing about the additional repair needed to my vehicle When I was called for pick up, and given the opportunity to have that taken care of at the same time.

TC
Taylor C.
Anchorage, AK
Chevrolet Sonic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Taylor said the service was great.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 302 in total