Sand Lake Automotive


Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5Overall Rating 4.89/5rating 4.89

275 Reviews

99% Would Recommend
Latest Review 7 days ago
CHARLES S. on 01/24/2018
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"Dissapointed with last visit"
I have been coming here because I heard great things. But this last time I was dissapointed. I had some work done on my back window motor and had it replaced and ever since cannot get my back door to open. I brought it back after a couple weeks when I noticed it and was charged for trying to diagnose it but its still not fixed.
Vehicle: Chrysler PT Cruiser
Service Date: 01/10/2018
Review Created: 01/24/2018 03:50 PM
Jim B. on 09/06/2017
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Jim said the staff had a hard time understanding the problem he had and he was displeased with the service.
Vehicle: GMC Safari Cargo Van
Category: Service
Service Date: 08/30/2017
Review Created: 09/06/2017
This review was collected via phone interview by Customer Research Inc.
LARRY B. on 07/23/2017
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"Lube Job"
I remember the good old days when you were not charged $2.00 for a quart of windshield wiper fluid. I also do not understand when I see the labor rate for the lube job is $102.00 and the labor rate for a check engine light is $112.00.
I also was not particularly please when I had to call to see if my vehicle was ready when they had it all day.
Vehicle: Ford Expedition
Service Date: 07/21/2017
Review Created: 07/23/2017 04:03 PM
DON L. on 06/02/2017
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"Why go anywhere else!"
I have taken all of my vehicles to Sand Lake for over 20 years. Honest dependable owners make this the only place I will ever go for vehicle repairs .
Vehicle: Toyota Matrix
Service Date: 05/05/2017
Review Created: 06/02/2017 10:37 AM
JEROME M. on 04/17/2018
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"Awesome service always"
Always satisfied with their service. You can always count on them to get the job done correctly and quickly.
Vehicle: Dodge Durango
Service Date: 03/15/2018
Review Created: 04/17/2018 05:58 AM
Fia C. on 04/17/2018
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Fia said the staff fixed her brakes. They were able to get her in without an appointment and finished the work in a few hours. Her final bill was within the range of her original quote.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 04/12/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Garrett T. on 04/17/2018
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Garrett said they met his expectations and did what they said they were going to do.
Vehicle: Ford Edge
Category: Service
Service Date: 04/16/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
Larry N. on 04/17/2018
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Larry said the business has employees who are reliable, honest, and highly skilled.
Vehicle: Lexus RX 300
Category: Service
Service Date: 04/13/2018
Review Created: 04/17/2018
This review was collected via phone interview by Customer Research Inc.
JOHN B. on 04/16/2018
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"Service is excellent and reliable. "
Appointments are on time, and done on time. Most important honesty and integrity of staff!
Vehicle: Toyota Tundra
Service Date: 04/13/2018
Review Created: 04/16/2018 10:47 AM
CAROL J. on 04/14/2018
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"Tire change"
Thanks SandLake for getting me set for spring! Made an appointment for a tire change...and got it done before the rush! Always a polite group and I trust things will be right when I leave.

Cheers!
Carol
Vehicle: Nissan Murano
Service Date: 04/12/2018
Review Created: 04/14/2018 02:04 PM
BRENDA S. on 04/13/2018
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" Great Service"
I am always happy to bring my car here to Sand Lake for service. Tim and his staff are both knowledgeable and friendly. I have a long history of bringing my car to them, and plan to continue doing so.
Vehicle: Chevrolet TrailBlazer
Service Date: 04/10/2018
Review Created: 04/13/2018 12:35 PM
DIANA M. on 04/13/2018
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"Earnest care for customers."
Thanks for your wonderful service. I feel like I'm treated with care as well as my vehicle!
Vehicle: GMC Sierra 1500
Service Date: 04/11/2018
Review Created: 04/13/2018 08:05 AM
Ann L. on 04/13/2018
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Ann said she felt listened to by the staff. They were honest, straight shooters, and did good work. She liked the overall feel of the experience.
Vehicle: Toyota Sienna
Category: Service
Service Date: 04/11/2018
Review Created: 04/13/2018
This review was collected via phone interview by Customer Research Inc.
GREG M. on 04/12/2018
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"Great service!"
Sand Lake Automotive has always done us right. Great communication, and quick turn around. Highly recommended!
Vehicle: Nissan Titan
Service Date: 04/11/2018
Review Created: 04/12/2018 07:54 PM
Sandon B. on 04/11/2018
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Sandon said the staff was trustworthy.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 04/06/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Lottie L. on 04/07/2018
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Lottie said the staff were honest and she stated she felt safe going to them. They seemed to have her best interest in mind.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/06/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
RICHARD S. on 04/06/2018
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"We were very happy with this repair and the customer service. "
We were very satisfied with all aspects of our experience at Sand Lake Auto.
Vehicle: Subaru Outback
Service Date: 04/05/2018
Review Created: 04/06/2018 11:45 PM
Oleh B. on 04/06/2018
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Oleh said he plans on going back to this business.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
MARCIA H. on 04/05/2018
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"trustworthy"
They took my truck inside, so it was as safe. Fast service, less time without my vehicle.
Vehicle: Chevrolet Silverado 1500
Service Date: 04/02/2018
Review Created: 04/05/2018 11:23 PM
MICHAEL D. on 04/05/2018
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"Tire Changer over"
Had a great experience again with Sand Lake Automotive. Fast service and well done. Replaced headlamps and had my tires changed over to summer tires. To date, great service. Seeya soon for my next oil change.
Vehicle: Dodge Dakota
Service Date: 04/05/2018
Review Created: 04/05/2018 08:56 PM
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