Reviews
PK
Pete K.
Anchorage, AK
Ford Explorer

02/15/2019
Category:
Service
Spoke with Danny. He said that he has used the place a long time, is satisfied with the work and they give great service.
Recommended
This review was collected via phone interview by Customer Research Inc.
BJ
BOB J.
Anchorage, AK
Ford Cab & Chassis

02/07/2019
Dedicated professoinal service
They continue to follow through and take good care of our company vehicles.
We must have been using this company for over 10 years with out any problems.
We recommend them every chance we get.
Keep it up Tim & Family
We must have been using this company for over 10 years with out any problems.
We recommend them every chance we get.
Keep it up Tim & Family
Recommended
CJ
CAROL J.
Anchorage, AK
Nissan Murano

02/06/2019
Always great service
I came in for an oil change and code check. Everything was fine with car. The code was resolved and a small oil seep was noted during service. I appreciate knowing what to watch for and Sandlake mechanics are good at noting emerging issues so I can be aware of urgency and solutions when something changes that needs repair. Helps with planning. Thanks guys!
Recommended
DG
DON G.
Anchorage, AK
Chevrolet TrailBlazer

02/06/2019
Great Service
I enjoy doing business with these people, Friendly, Professional, Helpful
Recommended
IB
ILSA B.
Anchorage, AK
Chevrolet Silverado SS

02/05/2019
Great Service
Really enjoy using Sand Lake Auto for the business and personal vehicles. Very helpful and honest employees, and highly recommend them.
Recommended
SM
Sandy M.
Anchorage, AK
Toyota Tacoma

02/01/2019
Category:
Service
Sandy said they were good.
Recommended
This review was collected via phone interview by Customer Research Inc.
CS
CLIF S.
Anchorage, AK
Toyota 4Runner

01/24/2019
I love you folks & the way you take care of me and mine!
I love these folks and the way they take care of me and mine!
Recommended
LJ
LORINE J.
Anchorage, AK
Ford Expedition

01/23/2019
2015 expedition
very good service
Recommended
NS
Nikelle S.
Anchorage, AK
Volvo XC90

01/22/2019
Category:
Service
Nikelle said she was happy with her service.
Recommended
This review was collected via phone interview by Customer Research Inc.
EV
EMILIE V.
Anchorage, AK
Toyota RAV4

01/20/2019
Good localy owned shop
They can usually get my vehicle in quite quickly and communicate well about service needed and what is done. I have never felt like they have taken advantage of my situation.
Recommended
SH
SARAH H.
Anchorage, AK
Volkswagen New Beetle

01/16/2019
Simply the best
I have a difficult car to work in and it’s hard to find a place to care for my car the way I do. The folks at Sand Lake Auto are knowledgeable and caring, they even remind me when it’s time for service. I really like that they take time to answer my questions, and I have a lot! I also really like that no matter how long it’s been, they remember me. I don’t want to go anywhere else, and neither will you.
Recommended
JB
Joe B.
Anchorage, AK
Chevrolet Pickup

01/16/2019
Category:
Service
Joe said he has been going to this business for 35 years. The staff does a great job, and they take good care of him.
Recommended
This review was collected via phone interview by Customer Research Inc.
JR
Jacque R.
Anchorage, AK
Chrysler 300

01/16/2019
Category:
Service
Jacque said the staff took care of the vehicle.
Recommended
This review was collected via phone interview by Customer Research Inc.
KF
KEITH F.
Anchorage, AK
Nissan Murano

01/11/2019
Quick turnaround and nice analysis and communication.
See review title
Recommended
JM
JENNIFER M.
Anchorage, AK
Pontiac Vibe

01/11/2019
mid winter blues
I thought I was going to have to buy a new car, but instead I got great service and a fix that was well within my price range. I appreciate Sand Lake for helping me and my car while also doing only what was needed to get me back on the road.
Recommended
CE
CREG E.
Anchorage, AK
Cadillac Eldorado

01/10/2019
Great shop
Best shop in Anchorage! They did an awesome job, even with a difficult repair. And didn't break the the bank.
Recommended
MD
MICHAEL D.
Anchorage, AK
Dodge Dakota

01/08/2019
Engine Check Light Work
An occasional issue showed up again yesterday, and so I went to see Tim at Sand Lake Automotive right away. Also the Check Engine light came on this time. He and his staff were already busy with others, but Tim quickly checked the system, and worked it into their bay right away. Found the issue and addressed it fast. They went out of their way to assist my issue. As a returning custormer, I can't thank Tim and his staff for helping me get back on the road quickly and make plans for fixing the bigger issue to come. Thanks and a job very well done.
Recommended
FC
FIA C.
Anchorage, AK
Chevrolet Tahoe

01/07/2019
Headlights
These guys got me in the next business day, with an appointment. Fixed my broken and burnt out headlight and answered all my questions and helped me out. I just waited in the lobby. They also fixed my brake light at no charge.
Recommended
Verified Customer
Anchorage, AK
Toyota Sequoia

01/05/2019
Flexible, friendly
Sticker on my windshield for my next oil change was not done. I had to call and ask it to be mailed to me
Recommended
AJ
AARON J.
Anchorage, AK
Honda Pilot

12/24/2018
Exceeding Expectations
As usual, Tim and Crew went above and beyond to keep us safely on the road. With such a deservedly good reputation for service, this is a busy shop, and I usually have to schedule service at least a week out.
My wife's brakes went out on a Friday afternoon. I called at 3:15, with the hopes of just getting her vehicle on the lot for "next available" service. I fully expected we'd leave it over the weekend and have to pick up the following week.
Nope.
They worked us in and completed a full brake job: pads, rotors & calipers.
Wife was back on the road by 6:00.
Very grateful for the proficient, trustworthy and reliable group of mechanics at Sand Lake Automotive.
My wife's brakes went out on a Friday afternoon. I called at 3:15, with the hopes of just getting her vehicle on the lot for "next available" service. I fully expected we'd leave it over the weekend and have to pick up the following week.
Nope.
They worked us in and completed a full brake job: pads, rotors & calipers.
Wife was back on the road by 6:00.
Very grateful for the proficient, trustworthy and reliable group of mechanics at Sand Lake Automotive.
Recommended