Jim Whelan's Service Center


Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5Overall Rating 4.91/5rating 4.91

372 Reviews

100% Would Recommend
Latest Review 37 minutes ago
LORI M. on 01/20/2018
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"Fantastic Service"
I was just telling my husband how impressed I was with your service. Being able to schedule the appt online before you opened, getting a text confirmation, having your employee Beau call me with an update and then send over a full inspection report with pics and THEN getting an option to sign up for the online history portal. As someone who works in the tech industry I was SUPER impressed with your features and service for clients! My daughter goes to VCU and it will be nice to have your shop be midway between her and our home in Yorktown for service needs. I will absolutely pass your Service Center on to others. Thank you for the good experience! Lori Moffatt
Vehicle: Honda Civic Coupe
Service Date: 01/18/2018
Review Created: 01/20/2018 04:27 AM
WAYNE M. on 01/14/2018
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"Customer service is outstanding and they are technically proficient!"
The best!
Vehicle: Nissan Pickup
Service Date: 01/12/2018
Review Created: 01/14/2018 07:25 AM
TAMARA C. on 01/06/2018
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"Great value! Trustworthy management team!"
Knowledgeable Automotive Technicians. I highly recommend this repair facility!
Vehicle: Chevrolet Astro
Service Date: 01/05/2018
Review Created: 01/06/2018 07:10 AM
EDMUND B. on 01/05/2018
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"Always dependable"
Even the snow storm didn't deter these guys. Thanks for great Brake Job, and friendly service.
Vehicle: Honda Fit
Service Date: 01/04/2018
Review Created: 01/05/2018 04:56 AM
GARY P. on 12/31/2017
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"my s10 tune up"
the men are very professional to the point get the job done right the first time
Vehicle: Chevrolet S10 Pickup
Service Date: 12/20/2017
Review Created: 12/31/2017 07:03 AM
DANE S. on 12/23/2017
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"Many Thanks as Always"
I strong thank you gentlemen for the fine job of taking care of my jalopy. If I keep piecing it together it will keep me on the road. Your attention and helpful advice is always appreciated. Thanks again Scott and Bubba. Merry Christmas and Happy New Year to you and all your crew...Dane
Vehicle: Ford Escape
Service Date: 12/22/2017
Review Created: 12/23/2017 02:26 AM
Scott H. on 12/22/2017
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Scott said the employees were helpful. They were honest. They completed his service the same day.
Category: Service
Service Date: 12/18/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Brian W. on 12/18/2017
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Brian said this business was good.
Vehicle: Honda Civic
Category: Service
Service Date: 12/11/2017
Review Created: 12/18/2017
This review was collected via phone interview by Customer Research Inc.
Patricia G. on 12/12/2017
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Patricia said she has been going to the business for years. They are fair. They are honest. They give straight answers.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 12/08/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
DABNEY S. on 12/09/2017
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"Jim Whelan's Service Center"
Scott Fritchley is the Primary Face to the public and customers like and trust HIM ! Service is completed in a timely manner and in accordance with the scheduled / promised performance. JUST IN TIME AND ON TIME EVERYTIME AT A REASONABLE AND ACCEPTABLE CUSTOMER EXPENSE!
Vehicle: Dodge Pickup
Service Date: 12/07/2017
Review Created: 12/09/2017 02:15 PM
Robert O. on 12/06/2017
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Robert said he always goes to this business. They treat him well and he trusts them. They don't try to up sell him or to have him do unnecessary work.
Vehicle: Nissan Frontier
Category: Service
Service Date: 12/04/2017
Review Created: 12/06/2017
This review was collected via phone interview by Customer Research Inc.
Dan A. on 11/28/2017
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Dan said this business is honest, has great customer service, and good pricing.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/21/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
GARY N. on 11/26/2017
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"Vehicle maintenance"
Job is done right the first time
Vehicle: Hyundai Elantra
Service Date: 11/16/2017
Review Created: 11/26/2017 12:10 AM
Napolean B. on 11/20/2017
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Napolean said he has been a loyal customer at this business for 20 years. He never had a reason to complain about the service. Bubba and Scotty always treat him well.
Vehicle: Dodge Journey
Category: Service
Service Date: 11/03/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
Theresa H. on 11/20/2017
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Theresa said this business did a good job.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 11/16/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
ANTHONY D. on 11/12/2017
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"Excellent Service"
I had always taken my vehicles Jim Whelans for servicing. They are kind, courteous, professional and reasonably priced. You cant lose.
Vehicle: Pontiac Bonneville
Service Date: 11/06/2017
Review Created: 11/12/2017 09:29 AM
Jordon D. on 11/03/2017
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Jordon said they did a good job.
Vehicle: Nissan Versa
Category: Service
Service Date: 10/31/2017
Review Created: 11/03/2017
This review was collected via phone interview by Customer Research Inc.
ROBERT P. on 10/26/2017
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"Great service"
I have been coming in for years and I don't see that changing.
Vehicle: Toyota Highlander
Service Date: 10/23/2017
Review Created: 10/26/2017 02:30 AM
Dynel H. on 10/26/2017
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Dynel said this business provided him with good customer service and they got the work completed in a timely manner.
Vehicle: Dodge Avenger
Category: Service
Service Date: 10/13/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
GARY N. on 10/25/2017
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"Car service"
Always does good job
Vehicle: Hyundai Elantra
Service Date: 10/18/2017
Review Created: 10/25/2017 08:46 PM
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