Overview

Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5rating 4.9

282 Reviews

99% Would Recommend
92% Business Response
Latest Review 2 months ago

Reviews


BB
Bridget B.
Macon, GA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019
I wish we could choose 100 stars! Summer, TJ, James and I'm sure there are others...go above and beyond taking care of us!!
Thank you all for taking care of KaMin!

WM
Will M.
Macon, GA
Ford F-350 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2017 Category: Service
Will said this business did an excellent job, and he was very pleased. They were awesome and he is comfortable with them. He enjoys dealing with small businesses.
This review was collected via phone interview by Customer Research Inc.

CM
Cherrie M.
Macon, GA
Kia Spectra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2017 Category: Service
Cherrie said this business has been taking care of her vehicle for thirty five years. She has always been pleased with them or else she wouldn't go back.
This review was collected via phone interview by Customer Research Inc.

LP
Laurie P.
Mc Intyre, GA
Toyota Avalon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2017 Category: Service
Spoke with Chris. He said one of the employees stopped and helped Laurie with a flat tire so they purchased tires from them.
This review was collected via phone interview by Customer Research Inc.

DW
David W.
Macon, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Spoke with Betty. She said this business does what they say they are going to do. They told her they fixed a part to the vehicle without completely replacing it. They are good, honest people.
This review was collected via phone interview by Customer Research Inc.

CW
Clarance W.
Macon, GA
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2017 Category: Service
Spoke with Eddie. He said his overall experience was good.
This review was collected via phone interview by Customer Research Inc.

JS
Johnny S.
Warner Robins, GA
Ford Econoline
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/15/2016 Category: Service
Johnny said it was alright but he hasn't driven his vehicle much since he picked it up.
This review was collected via phone interview by Customer Research Inc.

PD
Patricia D.
Georgia
Chevrolet TrailBlazer
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/31/2016 Category: Service
Patricia said her vehicle had to be taken back to the business twice. She said they resolved one of the problems with the vehicle but the other issue she is having she is not sure if it is due to the first problem.
This review was collected via phone interview by Customer Research Inc.

JH
JOHN H.
Perry, GA
Lexus ES 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2016
the people are knowledgable and helpful
its always a good experience at the shop

DS
Denise S.
Macon, GA
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2016 Category: Service
Spoke with Dwayne. He said the people are really good and easy to get along with.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Ideal, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2016
Five Stars for these guys.
They do excellent work and are reasonable and friendly. I have been going there for years and have always been satisfied. I highly recommend them.

LS
Leaman S.
Macon, GA
Chevrolet Silverado
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/13/2016 Category: Service
Leaman said this business does not do well and they like to overcharge their customers.
This review was collected via phone interview by Customer Research Inc.

MW
MADELEINE W.
Macon, GA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/12/2016
The professional staff
Knowing the job.

SB
Sidney B.
Gordon, GA
Oldsmobile Silhouette
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2016 Category: Service
Sidney said he's really pleased with them. They have a friendly staff and they know what they are doing. He has recommended them to a lot of people.
This review was collected via phone interview by Customer Research Inc.

WK
Whit K.
Byron, GA
Chevrolet Silverado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/20/2016 Category: Service
Whit said he was satisfied with the service the business provides.
This review was collected via phone interview by Customer Research Inc.

JL
JOHN L.
Ideal, GA
Ford Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2016
Great service as always!
You won't go wrong taking your automobile to this shop. I've recommended them to friends and family and after visiting Gibson's they all thanked me. Hard to find good mechanics you can trust, but I found them about 10 years ago and they've done a lot of good work for me since.

EF
ED F.
Macon, GA
Ford Windstar
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/21/2016
satisfied customer
satisfied customer

TB
Tamesha B.
Macon, GA
Mazda 3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2016 Category: Service
Tamesha said this business is friendly and when she had to take her vehicle back for some more work, they took care of it right away.
This review was collected via phone interview by Customer Research Inc.

GC
Gary C.
Macon, GA
Dodge Pickup
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
07/23/2015 Category: Service
Gary said they did not do anything to his vehicle. He said they didn't seem to want his business because he felt it wasn't enough money to make it worth their while.
This review was collected via phone interview by Customer Research Inc.

JB
James B.
Dry Branch, GA
Toyota Avalon
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/07/2015 Category: Service
James said this business provided terrible service. He came in to have the timing belt changed and the water pump replaced. After picking up the vehicle, he only drove about ten minutes then he broke down due to it running hot. He called the business but they did not offer to help him tow it back. He had to pay out of his pocket over $600 dollars for the repair initially. Now the diagnosis is the engine is knocking and he will need a new engine. He will not recommend them for the reasons mentioned.
This review was collected via phone interview by Customer Research Inc.