Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

187 Reviews

100% Would Recommend
Latest Review over 2 years ago

Reviews


PM
Peter M.
Methuen, MA
MINI Cooper
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2015 Category: Service
Peter said he is happy with the service provided by this business.
This review was collected via phone interview by Customer Research Inc.

AD
Arthur D.
Dracut, MA
Oldsmobile LSS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2015 Category: Service
Arthur said he considers this business to be very confident.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Dracut, MA
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2015
Satisfied! as Always
Customer service, Trust/Honesty

FR
FRANCINE R.
Lowell, MA
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2015
Honest and dependable
Ari and Billy run a great shop! Their prices are good and their work is excellent!

SD
Steven D.
Londonderry, NH
GMC C3500 HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2015 Category: Service
Steven said they did a great job. They were nice and friendly.
This review was collected via phone interview by Customer Research Inc.

PA
Patricia A.
Dracut, MA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015 Category: Service
Patricia said this business always inspects the vehicle thoroughly. She said they are polite, professional, and on time. She said the estimates are always correct and there are no surprises. She mentioned that this business really cares about their customers.
This review was collected via phone interview by Customer Research Inc.

SL
Stephen L.
Dracut, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2015 Category: Service
Stephen said his overall experience was good. His father in law recommend this business. They get his vehicle back to him as soon as they can.
This review was collected via phone interview by Customer Research Inc.

PA
Patti A.
Dracut, MA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2015
Value, quality and honest service every time!
Dracut Auto Butler is a reliable, honest repair shop offering excellent service at a fair price!! I was referred to Dracut Auto Butler a couple of years ago by a friend and have been bringing my car there ever since. Bill and Arye are always, professional, honest, upfront in their diagnosis of the problems with my car and stand behind their work. They have done everything from oil changes to major repairs for me and will tell you if you need to do the work then or if it can wait and just monitor it for awhile. The technicians at Dracut Auto Butler always do the right thing for the customer, even if it means not getting a sale, how many other auto repair shops are there out there that will be this honest? You can walk in the door, explain the problem you are having with your car and they will diagnose the problem, give you a thorough explanation of the problem, walk you through the different options for the repair, give you a fair estimate (which ends up being pretty much on the mark of what the final cost ends up being), estimate the time frame needed to complete the work and call you when it is done. They always provide great service at the best possible price... so why would I ever go anywhere else!

The value, quality and honest service every time, is why I remain a loyal customer! I would definitely recommend Dracut Auto Butler!!
Bill & A. from Dracut Auto Butler Inc responded on 06/18/2015

Thank you very much for the kind words. You business is greatly valued and appreciated by all of us here.

Sincerely,

Arye, Bill, Brian and Joe


JB
John B.
Dracut, MA
Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2015 Category: Service
Spoke with Mycie. She said this business is trustworthy, reliable and honest.
This review was collected via phone interview by Customer Research Inc.

TG
Terry G.
Lowell, MA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2015 Category: Service
Terry said this business fixed her brakes almost a year ago and she has not had any problems with them since. This business is very good and their work is guaranteed.
This review was collected via phone interview by Customer Research Inc.

JS
Jeanette S.
Dracut, MA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015 Category: Service
Jeanette said she felt this facility was honest and friendly.
This review was collected via phone interview by Customer Research Inc.

RG
Ronald G.
Lowell, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/13/2015 Category: Service
Ronald said the business provides the best service. It is a pleasure to do business with the organization.
This review was collected via phone interview by Customer Research Inc.

KH
Kimberly H.
Massachusetts
Subaru Impreza
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015 Category: Service
Kimberly said they are very up front and gave her a realistic estimate on the time and costs. They were very nice. She plans on going back to have some things checked out.
This review was collected via phone interview by Customer Research Inc.

VG
Vladimir G.
Dracut, MA
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2015 Category: Service
Vladimir said this business served him very well.
This review was collected via phone interview by Customer Research Inc.

JJ
Jacob J.
Dracut, MA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2015 Category: Service
Jacob said the service provided by this business was completed in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

JC
Joanna C.
Dracut, MA
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Joanna said she is completely satisfied with this business.
This review was collected via phone interview by Customer Research Inc.

AH
Amy H.
Dracut, MA
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Amy said this business provides good service and the staff is friendly.
This review was collected via phone interview by Customer Research Inc.

CB
Caitlin B.
Dracut, MA
Scion tC
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Caitlin said she comes to this business for service because they are reliable.
This review was collected via phone interview by Customer Research Inc.

DP
Daniel P.
Dracut, MA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2015 Category: Service
Daniel said this business has a really nice environment and everyone is very nice. He has never been disappointed with the service they provided.
This review was collected via phone interview by Customer Research Inc.
Bill & A. from Dracut Auto Butler Inc responded on 05/04/2015

Want to thank everyone for the kind words. All the business you have given us-is Never taken for granted and our success starts with one person at a time. Best regards Arye, Bill, Brian and Paul


DM
Diana M.
Lowell, MA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2015
Outstanding Work
I have been fixing my Jeep with Dracut Auto Butler for more than 8 years. All the time they do an excellent job. Highly recommended to anyone who needs a great mechanic.

Displaying Review 141 - 160 of 187 in total