Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1069 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


Verified Customer
Hayward, CA
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
Customer Service
I came in for an oil change a couple hours before they closed. They took my car in right away with no complaints. Finished the service in a about an hour.

DM
Donna M.
Castro Valley, CA
Chevrolet Monte Carlo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Donna said this business did a good job. They used to provide extra assistance to handicap customers by going out to their vehicle to help them but they do not do that anymore.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Castro Valley, CA
Lexus ES 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Good service done on my schedule.
see above

Verified Customer
San Leandro, CA
Toyota Sienna
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019
Smog test
The service was great and the staff were friendly
jack M. from Castro Valley Union 76 responded on 03/12/2019

Thank yu for yur business


TA
TOMMIE A.
Oakland, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Excellent
good to know them

Verified Customer
Hayward, CA
smart fortwo
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
Great service
The staff at this 76 service station is friendly, courteous, professional, and efficient. They offer a wide variety of expert auto services. I would not hesitate to entrust my car to them for any repair or service.
jack M. from Castro Valley Union 76 responded on 03/12/2019

Thank you for your business


JH
JAMES H.
Castro Valley, CA
Lincoln MKX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2019
Like dealing with family
Have been coming here for more than 14 years. Always courteous, prompt with work done correctly. Have referred all my friends.
jack M. from Castro Valley Union 76 responded on 03/09/2019

Thanks for kind words we appreciate the business


SP
SUZI P.
San Leandro, CA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Castro Valley 76
They do quality work and they're honest.
jack M. from Castro Valley Union 76 responded on 03/08/2019

Thanks for the opportunity to work on yur vehicle we appreciate the work.

jack M. from Castro Valley Union 76 responded on 03/09/2019

Thank you


RT
RAE T.
Castro Valley, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Honest and Reliable
They give accurate estimates and always complete job as they say they will. Thank You!

JY
JOHN Y.
Emeryville, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019
Personal service they give
I will always take my car to them to repair it and they are honest. Very respectful delicate to doing the job right. Thanks you very much.

EL
ELEANOR L.
Oakland, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Excellent Service
AlwYs wonderful helpful and informative.
jack M. from Castro Valley Union 76 responded on 03/04/2019

Thank you for your business and kind words.
Jack and Jay


RC
ROBERT C.
Castro Valley, CA
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/28/2019
High quality and efficient
Appreciate the way that the team took care of my older two cars. The team took the extra effort to make sure things were good knowing that my son typically drives these. Got two tires on the van as part of the inspection as well as new lug nuts. Thanks to the entire team at CV 76!
jack M. from Castro Valley Union 76 responded on 03/04/2019

Thank your Robert we appreciate the work
Jack and Jay


Verified Customer
Castro Valley, CA
Lexus LS 460
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/27/2019
Smog Test
Professionalism
jack M. from Castro Valley Union 76 responded on 02/27/2019

Thanks for business


RC
ROBERT C.
Castro Valley, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2019
Consistent Care
The CV 76 team continues to provide great service. Two of our cars were in for routine maintenance. Both serviced in a timely manner. Appreciate the work.
jack M. from Castro Valley Union 76 responded on 02/27/2019

Thanks for business


GL
GERRY L.
Castro Valley, CA
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2019
Gerry Lacy
They make sure that when I go they take good care of and make sure I leave either a safe vehicle. Always make sure I am satisfied and if not they go the extra mile.
jack M. from Castro Valley Union 76 responded on 02/27/2019

Thanks for your business

jack M. from Castro Valley Union 76 responded on 02/27/2019

Thanks for business


Verified Customer
Castro Valley, CA
Chevrolet Volt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/23/2019
Great service, end to end!
Was referred to them because my step dad recently had his smog done there and heard great things about them. He wasn’t kidding about their competitive pricing, clean establishment, customer service was wonderful and made me feel comfortable while I waited for my oil change and tire rotation. Will definitely come back soon!
jack M. from Castro Valley Union 76 responded on 02/27/2019

Thanks for your business we appreciate the business
Jack and Jay


LR
LARRY R.
San Leandro, CA
Lexus GS 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2019
Quality service and mechanics
Great service and repair as always, have several friends using them upon our recommendations.
jack M. from Castro Valley Union 76 responded on 02/27/2019

Larry thanks for your business


JM
Juanita M.
Castro Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Juanita said the employees provided excellent service. They completed the service on time. They completed the work to her satisfaction.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 02/20/2019

Thank you for your business we appreciate the work
Jack and Jay


RJ
RICHARD J.
San Leandro, CA
Mercedes-Benz CLK-Class
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2019
Been having my family cars service here for decades. Jay is knowledgeable,professional,honest and friendly. I had two tires and a wheel alignment done on my wife’s car. 76’s is solid!!!
Local reliable service!!!
jack M. from Castro Valley Union 76 responded on 02/20/2019

Thanks Richard I think I am also knowledgeable this is Jack but eventually he has to take it over, so everything is ok.
Thanks


SG
STEPHANE G.
Castro Valley, CA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019
Best in CV
Jay, Chris and the whole crew is the best. They take care of your car the right way the first time. They will keep you informed and never recommend anything you don't need. I have been a regular customer for years and I have been exceptionally pleased with the customer service as well as the service they perform on my 2008 Toyota 4x4 Tacoma,
jack M. from Castro Valley Union 76 responded on 02/20/2019

Thank you Stephane we appreciate the work
Jack and Jay