Castro Valley Union 76


Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

913 Reviews

98% Would Recommend
Latest Review 12 days ago
Delores F. on 04/11/2018
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Delores said the business is the best in terms of service. She has always been pleased. Whenever she questions anything, they are willing to look at it. Both Jay and Jack are very polite and she appreciates that. They are great.
Vehicle: Lexus RX 330
Category: Service
Service Date: 04/06/2018
Review Created: 04/11/2018
This review was collected via phone interview by Customer Research Inc.
Selby M. on 04/07/2018
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Selby said the staff provides good service, and they are all very nice.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 04/04/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Patrick B. on 04/07/2018
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Patrick said this business provided good service.
Vehicle: Toyota Camry
Category: Service
Service Date: 04/05/2018
Review Created: 04/07/2018
This review was collected via phone interview by Customer Research Inc.
Frank T. on 04/06/2018
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Frank said that the business has always been very good and has never let him down.
Vehicle: Dodge Caravan
Category: Service
Service Date: 04/03/2018
Review Created: 04/06/2018
This review was collected via phone interview by Customer Research Inc.
Ralph V. on 04/05/2018
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Ralph said he had no problems as everything went smoothly.
Vehicle: Cadillac Eldorado
Category: Service
Service Date: 04/02/2018
Review Created: 04/05/2018
This review was collected via phone interview by Customer Research Inc.
DOROTHY L. on 04/04/2018
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"Great Place to Go!"
Every time I have issues with my car I bring it to Castro Valley Union 76. They are always super friendly and they are honest. I’ll keep coming back.
Vehicle: Toyota Celica
Service Date: 04/03/2018
Review Created: 04/04/2018 08:00 PM
SHARON J. on 04/03/2018
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"Honesty"
Love Jay always willing to help you
Vehicle: Hyundai Santa Fe
Service Date: 03/28/2018
Review Created: 04/03/2018 06:31 AM
Manny M. on 04/03/2018
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Manny said the business gives prompt service and good work.
Vehicle: Toyota Tacoma
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Kyle B. on 04/03/2018
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Kyle said he appreciated the service at this business. They did a great job and they explained the situation well.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 03/31/2018
Review Created: 04/03/2018
This review was collected via phone interview by Customer Research Inc.
Yung C. on 03/23/2018
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Young said the service took longer than expected and the end cost was more than he expected.
Vehicle: Nissan Murano
Category: Service
Service Date: 03/08/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
jack M. at Castro Valley Union 76 responded on 03/27/2018

Mr Yung we are so sorry that you felt this way, we called you everytime to let you know the progress at the same time you wanted to buy used parts, that normally takes more time, we did the best for your repairs, we are sorry if you feel that we did not finish the job on time also becuase you keep saying take your time/

Cathy W. on 03/23/2018
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Cathy said that the business has always been able to help and they are great.
Vehicle: Nissan Versa Note
Category: Service
Service Date: 03/05/2018
Review Created: 03/23/2018
This review was collected via phone interview by Customer Research Inc.
PATRICK P. on 03/10/2018
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"Very Friendly and informative"
great communication from Jack and his crew. Seam there is nothing they cannot repair.
Vehicle: Ford F-150
Service Date: 03/03/2018
Review Created: 03/10/2018 10:11 AM
Mamta B. on 03/07/2018
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Mamta said she went in for a smog text. She walked in and they took over. It was done within 45 minutes, and it was a smooth experience. The receptionist was very friendly and open.
Vehicle: Toyota Prius
Category: Service
Service Date: 02/24/2018
Review Created: 03/07/2018
This review was collected via phone interview by Customer Research Inc.
Michael L. on 03/06/2018
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Michael said the business had great service and kept him informed.
Vehicle: Saab 9-5
Category: Service
Service Date: 03/03/2018
Review Created: 03/06/2018
This review was collected via phone interview by Customer Research Inc.
Jack J. on 03/05/2018
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Jack said the employees were super, fast, and provided good service.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 02/26/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Tony P. on 03/05/2018
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Tony said the business did a great job and they finished very quickly.
Vehicle: Ford F-150
Category: Service
Service Date: 02/26/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Petelo S. on 03/05/2018
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Petelo said he would recommend this business for service.
Vehicle: Mercury Mountaineer
Category: Service
Service Date: 03/01/2018
Review Created: 03/05/2018
This review was collected via phone interview by Customer Research Inc.
Richard Q. on 03/03/2018
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Richard said he would recommend this business for service.
Vehicle: Honda Civic
Category: Service
Service Date: 02/28/2018
Review Created: 03/03/2018
This review was collected via phone interview by Customer Research Inc.
Hajoo L. on 02/19/2018
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Spoke with Lynn. She said that the service she received was very good.
Vehicle: Toyota Highlander
Category: Service
Service Date: 01/12/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
Ruben E. on 02/19/2018
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Ruben said the employees care about their customers, and they were up for a challenge.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 02/15/2018
Review Created: 02/19/2018
This review was collected via phone interview by Customer Research Inc.
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