Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

938 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


LW
Lisa W.
Castro Valley, CA
Ford Econoline
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Lisa said the service was excellent and she will return again. The staff was very nice and polite.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/16/2018

Thank you for your business


DR
Dolores R.
San Leandro, CA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dolores said the staff went out of their way to provide good service. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

LR
Lisa R.
Oakland, CA
Mitsubishi Eclipse
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Lisa said this business was able to do what she needed.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/15/2018

Thanks Lisa we appreciate kind words


RY
Ricky Y.
Emeryville, CA
Scion xB
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Ricky said the staff was easy to work with and diagnosed the problem quickly.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/13/2018

Thanks Ricky we appreciate business


JK
Jurg K.
Castro Valley, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Jurg said the staff were quick and the service provided was done well.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you Mr Jurg for your kind words.


OG
Osbaldo G.
Hayward, CA
Toyota Tundra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Osbaldo said the staff provided good service and they were very nice.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you very much for your business we appreciate it.

jack M. from Castro Valley Union 76 responded on 06/11/2018

Thanks Jack see you again soon sith other services


DF
DAVID F.
Castro Valley, CA
Nissan 370Z
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Always helpful!
So no one really likes to take their car to get worked on and even for something minor like smogging your car it's a inconvenient activity. But it's always a pleasure to go hang with Jack and Jay and their co-workers who always take care of business and do it cheerfully.

JH
Jason H.
San Leandro, CA
Honda Odyssey
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2018 Category: Service
Jason said the staff forgot to vacuum the trunk of his vehicle even though he specifically asked them too.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Jason we mentioned to you that you can bring it back anytime and we be glad to clean your trunk while yuo waqir. Sorry for inconveniece and misunderstanding


GB
Gregory B.
Hayward, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Gregory said he loves the business, and appreciates every thing they do for him.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 06/11/2018

Thank you Mr Gregory we appreciate customers like you


JA
JOEL A.
Castro Valley, CA
Saturn SL
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Trust in CV Union 76
It's hard to find a mechanic that's Knowledgeable, Honest and Hard Working. I have found this at Castro Valley Union 76.
They are reasonably priced (they give a AAA discount) and Friendly. I Trust and Appreciate CV Union 76!

JM
JACK M.
Castro Valley, CA
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Superb
Great people great service

AS
Ambali S.
Stockton, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ambali said they do a good job and he likes them.
This review was collected via phone interview by Customer Research Inc.

MB
Mamta B.
Castro Valley, CA
Toyota Prius
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mamta said she was in need of an oil change but didn't have much time and the business was still able to get it done for her.
This review was collected via phone interview by Customer Research Inc.

DL
Darin L.
Castro Valley, CA
Subaru Impreza Sedan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Darin said the service was pretty quick, with no hassles.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Castro Valley, CA
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
James said he was charged $170 to find out with the problem was even though he told him what was wrong. He did take $50 off after he complained about it, which he really appreciated. He thinks everyone is great at the facility and his vehicle is fixed and he's very happy with the outcome.
This review was collected via phone interview by Customer Research Inc.

BR
Brittany R.
Clovis, CA
Suzuki SX4
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Brittany said she was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
San Leandro, CA
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Linda said she was not the one who took the vehicle in for service it was her husband. She said her husband told her that he was very pleased and if they ever need service again he would takes his vehicle back to the business. He was confident with the level of professionalism the staff had. . At the business the gentleman he dealt with fixed all the issues and her husband really liked the job. He said he would return.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Hayward, CA
Toyota Camry
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
John said the business was friendly family and the service was great.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Castro Valley, CA
Nissan Sentra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Janet said the staff are very courteous. The service is fast and fantastic.
This review was collected via phone interview by Customer Research Inc.

LP
Leena P.
Hayward, CA
Honda Odyssey
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Leena said the business provided good customer service. They had a quick turn around time.
This review was collected via phone interview by Customer Research Inc.