Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

954 Reviews

97% Would Recommend
Latest Review 5 days ago

Reviews


SS
Simone S.
Castro Valley, CA
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Simone said she really liked the staff at this facility. They are very nice. They kept her updated but she stated she felt it was their job to talk to the insurance company, and she had to do it.
This review was collected via phone interview by Customer Research Inc.

LF
Luca F.
Redwood City, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Luca said that the place is really good, they have exceptional service and they are quick. They always do good jobs in a timely manner.
This review was collected via phone interview by Customer Research Inc.

SR
Shannon R.
Castro Valley, CA
Honda Civic Si
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Shannon said the staff were happy and friendly. The son explained the problem to her very well. She appreciates not being taken advantage of.
This review was collected via phone interview by Customer Research Inc.

BC
Bernalda C.
Castro Valley, CA
Nissan Altima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Bernalda said the business employees were really nice and honest.
This review was collected via phone interview by Customer Research Inc.

GN
Grace N.
Castro Valley, CA
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Grace said she got in and they took care of her vehicle. She was in and out.
This review was collected via phone interview by Customer Research Inc.

LK
Lozelle K.
Oakland, CA
Mercury Cougar
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/06/2018 Category: Service
Lozelle said this is a father and son team at this business, and it gets no better than that. This is the only business that he will let touch his vehicle.
This review was collected via phone interview by Customer Research Inc.

DR
Dolores R.
San Leandro, CA
Subaru Outback
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/14/2018 Category: Service
Dolores said the staff went out of their way to provide good service. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

DF
DAVID F.
Castro Valley, CA
Nissan 370Z
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018
Always helpful!
So no one really likes to take their car to get worked on and even for something minor like smogging your car it's a inconvenient activity. But it's always a pleasure to go hang with Jack and Jay and their co-workers who always take care of business and do it cheerfully.

JA
JOEL A.
Castro Valley, CA
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018
Trust in CV Union 76
It's hard to find a mechanic that's Knowledgeable, Honest and Hard Working. I have found this at Castro Valley Union 76.
They are reasonably priced (they give a AAA discount) and Friendly. I Trust and Appreciate CV Union 76!

JM
JACK M.
Castro Valley, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/31/2018
Superb
Great people great service

AS
Ambali S.
Stockton, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Ambali said they do a good job and he likes them.
This review was collected via phone interview by Customer Research Inc.

MB
Mamta B.
Castro Valley, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Mamta said she was in need of an oil change but didn't have much time and the business was still able to get it done for her.
This review was collected via phone interview by Customer Research Inc.

DL
Darin L.
Castro Valley, CA
Subaru Impreza Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/23/2018 Category: Service
Darin said the service was pretty quick, with no hassles.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Castro Valley, CA
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
James said he was charged $170 to find out with the problem was even though he told him what was wrong. He did take $50 off after he complained about it, which he really appreciated. He thinks everyone is great at the facility and his vehicle is fixed and he's very happy with the outcome.
This review was collected via phone interview by Customer Research Inc.

BR
Brittany R.
Clovis, CA
Suzuki SX4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Brittany said she was really happy with the service.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
San Leandro, CA
Toyota Sienna
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Linda said she was not the one who took the vehicle in for service it was her husband. She said her husband told her that he was very pleased and if they ever need service again he would takes his vehicle back to the business. He was confident with the level of professionalism the staff had. . At the business the gentleman he dealt with fixed all the issues and her husband really liked the job. He said he would return.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Hayward, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018 Category: Service
John said the business was friendly family and the service was great.
This review was collected via phone interview by Customer Research Inc.

JC
Janet C.
Castro Valley, CA
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Janet said the staff are very courteous. The service is fast and fantastic.
This review was collected via phone interview by Customer Research Inc.

LP
Leena P.
Hayward, CA
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Leena said the business provided good customer service. They had a quick turn around time.
This review was collected via phone interview by Customer Research Inc.

IR
Irene R.
Oakland, CA
Chevrolet Cruze
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Irene said the service is good and she trusts the business.
This review was collected via phone interview by Customer Research Inc.