Overview

Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5Overall Rating 4.83/5rating 4.83

1053 Reviews

98% Would Recommend
Latest Review about 21 hours ago

Reviews


LR
LARRY R.
San Leandro, CA
Lexus GS 350
Verified Customer
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02/22/2019
Quality service and mechanics
Great service and repair as always, have several friends using them upon our recommendations.

FL
FRANKLIN L.
Castro Valley, CA
Toyota Venza
Verified Customer
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02/10/2019
service excellent, prompt , reasonable & very attentive staff
My service experience with Jay at Castro Valley Union 76 has always be great. Very reasonable price, efficient, prompt and everyone has been very attentive with excellent & super service to all my 3 cars auto needs.

ST
SUSAN T.
Castro Valley, CA
Ford Escape
Verified Customer
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02/08/2019
Friendly Customer Service
I needed my vehicle to be smog by a Smog Star Station. Never had to go to a “Star” Station in the past but this year the DMV noted on my registration. Time was drawing near to my registration due date and they were able to accommodate me at the end of my work shift on a Thursday evening to smog test my car. Jay was a superstar he was very friendly, he knew the evening before I was going to be coming on that day. He and his team and the station just made it a wonderful experience. Just because of the friendly service and accommodation and explanation of services I would recommend this place to my friends and family.

JH
JAMES H.
Castro Valley, CA
Chevrolet Camaro
Verified Customer
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02/08/2019
The people and service
Jack took excellent care of me. Service was terrific and he fixed my problem and I was on my way.

DJ
DONALD J.
Castro Valley, CA
Toyota Matrix
Verified Customer
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02/07/2019
professional, courtious, honest
wouldn't take my vehicles anywhere else

RB
ROBERT B.
Hayward, CA
Ford F-150
Verified Customer
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02/07/2019
3 cars
Castro Valley Union 76 came highly recommended by a close lifetime friend of mine. I bring all three of my cars there. They’ve done everything from tuneups to starter motors to axle replacements and smog checks. Always very professional. Always very thorough and seem to be very fair. I highly to recommend this shop.

KT
KEITH T.
Castro Valley, CA
BMW Z3
Verified Customer
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01/15/2019
Great guy’s. Attention to detail. Persistence to find a solution.
Amazing service and attention to detail. These guys are knowledgeable and most importantly HONEST.

DB
DOLORES B.
Castro Valley, CA
Ford Focus
Verified Customer
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01/11/2019
Great customer service!
Such a great experience! Everything was clearly described and discussed before the work was done. They completed the work in the time promised. I will use them again when I need help with my car (hopefully not too soon).

Verified Customer
Oakland, CA
Chevrolet Corvette
Verified Customer
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01/09/2019
Kind and humorous
Kind and humorous

MS
Miguel S.
Castro Valley, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Miguel said it was fast.
This review was collected via phone interview by Customer Research Inc.

NK
NIKOS K.
Castro Valley, CA
Chevrolet Silverado SS
Verified Customer
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01/01/2019
A shop you can trust
2nd time I’ve had them service my truck. They fixed what needed to be fixed and did not tell me to do unnecessary work. I really appreciate their honesty and I will be back.

CM
Carol M.
San Lorenzo, CA
Dodge Grand Caravan
Verified Customer
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12/22/2018 Category: Service
Carol said she has never had a complaint with scheduling an appointment or with the service she receives at the business.
This review was collected via phone interview by Customer Research Inc.

LW
Leora w.
Oakland, CA
Toyota Sienna
Verified Customer
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12/13/2018 Category: Service
Leora said that they are honest
This review was collected via phone interview by Customer Research Inc.

KL
Keith L.
Castro Valley, CA
Plymouth Arrow Pickup
Verified Customer
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12/11/2018 Category: Service
Keith said they treat him right and he has good experience with them.
This review was collected via phone interview by Customer Research Inc.

DG
David G.
Hayward, CA
Pontiac G6
Verified Customer
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11/24/2018 Category: Service
David said the staff was polite, nice, and took him in right away. The vehicle is handling better now, than before he took it in.
This review was collected via phone interview by Customer Research Inc.

CM
COLLEEN M.
Castro Valley, CA
Ford Expedition
Verified Customer
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11/11/2018
Great service!
Always great and reliable service at a reasonable rate.

TA
Terry A.
San Francisco, CA
Porsche Cayenne
Verified Customer
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11/10/2018 Category: Service
Terry said his overall experience with this business was good.
This review was collected via phone interview by Customer Research Inc.

SG
STEPHANE G.
Castro Valley, CA
Toyota Tacoma
Verified Customer
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11/03/2018
Best in CV
Jay & the whole gang r very professional. U can trust the work they do. I been a customer for years & I recommend them .

RR
ROBERT R.
Oakland, CA
Audi A6
Verified Customer
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11/01/2018
Quick smog check
Went in to get a smog check, they were quick, friendly, and efficient, and they gave me a discount I hadn't expected, so what's not to like?. BTW, they are in fact a STAR certified station, despite this not being very apparent on their website, so you can take a car here with registration paperwork requiring a STAR station.

PB
PHYLANA B.
Oakland, CA
Hyundai Sonata
Verified Customer
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11/01/2018
At Last It Passed!
Ongoing OBD II monitoring issues prevented 2002 Hyundai from passing smog. The Hyundai Dealership re-set the monitor and recommended CVU 76 to complete the drive cycle process (was too technical for me). From the first encounter with Jay he was positive, professional, upfront with pricing, and assured me that he could get the job done, just needed time. Jay’s team fixed the issue, smogged the car, secured the certificate, and even provided recommendations to prevent the issue from reoccurring. Every encounter was professional and I feel confident that CVU 76 will be a reliable auto repair resource in the future. Thanks Again CVU 76 Team!!!