Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

991 Reviews

98% Would Recommend
Latest Review about 2 hours ago

Reviews


DC
DAWN C.
San Francisco, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great job and excellent service!
My car broke down on the freeway the other day and had AAA tow it to this service station. Jay is very customer service driven and friendly. He went out of his way to make everything fast and convenient for me. My car is running smoothly again. Huge thanks to Jay and the entire team.

SJ
SYLVIA J.
Castro Valley, CA
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Always professional
Always great service and friendly personnel. They stand by their work.

RS
RUTH S.
Castro Valley, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Just reviewed
Timely and honest but forgot to press five stars!!!!!

Verified Customer
Castro Valley, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Go to guys for any repair work...
Have never failed ID and resolve any issue or maint request for over 15 years.
Very reasonably priced compared to ANY dealership.

BC
BRIAN C.
Pleasanton, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Reliable, trustworthy, and FAST!
I’ve used Jay and his father for over 11 years. These guys are so incredibly reliable...I’ve never had an issue with anything they’ve repaired. They tackle everything from maintenance to major repairs. I just called them yesterday (a Saturday) for an oil change. This was a total last minute move, and they had me in and out in just over 30 minutes. I was telling my daughter you have to find trusted partners in your life...these guys are my trusted mechanics. I wouldn’t go elsewhere.

KW
KIN W.
Castro Valley, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
knowledgeable and friendly staff
Very friendly and accommodating, Staff very knowledgeable.

JM
Jack M.
Castro Valley, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jack said that he is happy with the service and that the people are good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Hayward, CA
Ford Focus
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/30/2018
Fast service
Very friendly and fast service. I went at 10:30am Saturday and I was out in 20 min!

JB
Jorvey B.
Castro Valley, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Ashley. She said the business was efficient and let her know some of the issues they found while performing the inspection.
This review was collected via phone interview by Customer Research Inc.

JL
Joyce L.
Stockton, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joyce said they were pleasant and they had everything done when it was scheduled to be done. She was very surprised they said it would be done the next day, and it was.
This review was collected via phone interview by Customer Research Inc.

RE
Robert E.
San Leandro, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Robert said he would recommend the business, and everyone was courteous.
This review was collected via phone interview by Customer Research Inc.

CM
Carol M.
San Lorenzo, CA
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Carol said this business is always very accommodating. They do good work and they have it ready when they say they will.
This review was collected via phone interview by Customer Research Inc.

JM
JAGDISH M.
Fremont, CA
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Great service
Very nice people and great service I have been using them for last 20 yrs.

NK
NADER K.
Castro Valley, CA
Ford RV Cutaway
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018
Best mechanic in town
Always courteous and work is professional

BM
Beverly M.
Castro Valley, CA
Honda Accord Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Beverly said she has used this business for service for 26 years and they are excellent .
This review was collected via phone interview by Customer Research Inc.

KM
KERRY M.
Castro Valley, CA
Lexus SC 430
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
Smog Cert
Fast and efficient

BF
BRAD F.
Castro Valley, CA
Toyota Prius
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
Professional and prompt.
We've been going there for several years, each time they do a great job. We'll keep coming back.

KM
Karen M.
Castro Valley, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2018
Great service
Jack and his son are always welcoming. I take my Saturn sky in for smogging without an appt. and they take me in every time without question.

SS
Simone S.
Castro Valley, CA
Saturn VUE
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2018 Category: Service
Simone said she really liked the staff at this facility. They are very nice. They kept her updated but she stated she felt it was their job to talk to the insurance company, and she had to do it.
This review was collected via phone interview by Customer Research Inc.

LF
Luca F.
Redwood City, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Luca said that the place is really good, they have exceptional service and they are quick. They always do good jobs in a timely manner.
This review was collected via phone interview by Customer Research Inc.