Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

991 Reviews

98% Would Recommend
Latest Review about 3 hours ago

Reviews


DC
DAWN C.
San Francisco, CA
Toyota Camry
Verified
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10/18/2018
Great job and excellent service!
My car broke down on the freeway the other day and had AAA tow it to this service station. Jay is very customer service driven and friendly. He went out of his way to make everything fast and convenient for me. My car is running smoothly again. Huge thanks to Jay and the entire team.

DL
DAVID L.
Hayward, CA
Volvo C30
Verified
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10/17/2018
David L
To having trust and providing good customer service are the keys for any retail business, particularly for car repairs professionals. And, both Jack and Jay exemplified at both ends .
jack M. from Castro Valley Union 76 responded on 10/17/2018

Thank you for your kind words we both appreciate the business.
Jack and Jay


SJ
SYLVIA J.
Castro Valley, CA
Ford Fusion
Verified
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10/17/2018
Always professional
Always great service and friendly personnel. They stand by their work.

RS
RUTH S.
Castro Valley, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Just reviewed
Timely and honest but forgot to press five stars!!!!!

Verified Customer
Castro Valley, CA
Honda Civic Si
Verified
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10/15/2018
service review
You are usually ready to accomodate your customers by being courteous and doing jobs in a reasonably time frame. Prices are fair. I will continue to utilize your services in the future.
jack M. from Castro Valley Union 76 responded on 10/15/2018

Thank you for your business
JACK AND JAY


Verified Customer
Castro Valley, CA
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Go to guys for any repair work...
Have never failed ID and resolve any issue or maint request for over 15 years.
Very reasonably priced compared to ANY dealership.

FS
FRITZ S.
Pleasanton, CA
Ford Police Interceptor
Verified
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10/14/2018
CV
Good price and good service
jack M. from Castro Valley Union 76 responded on 10/15/2018

Thank you Fritz for all the work we all appreciate it.


BC
BRIAN C.
Pleasanton, CA
Acura TSX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Reliable, trustworthy, and FAST!
I’ve used Jay and his father for over 11 years. These guys are so incredibly reliable...I’ve never had an issue with anything they’ve repaired. They tackle everything from maintenance to major repairs. I just called them yesterday (a Saturday) for an oil change. This was a total last minute move, and they had me in and out in just over 30 minutes. I was telling my daughter you have to find trusted partners in your life...these guys are my trusted mechanics. I wouldn’t go elsewhere.

KW
KIN W.
Castro Valley, CA
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018
knowledgeable and friendly staff
Very friendly and accommodating, Staff very knowledgeable.

MM
MIKE M.
Hayward, CA
Pontiac Firebird
Verified
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10/06/2018
Smog for my 1994 Pontiac Firebird Formula
Jack and his Super Stars at CV 76 did my smog and certificate for my registration immediately upon request and in 1 hour as promised. Flawless as always. You cannot due better than to use Jack and his team at Castro Valley 76.
jack M. from Castro Valley Union 76 responded on 10/12/2018

Thank you Mike for your kind words, we appreciate the business
Jack and Jay


JM
Jack M.
Castro Valley, CA
Ford Ranger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Jack said that he is happy with the service and that the people are good.
This review was collected via phone interview by Customer Research Inc.

GS
Gee S.
Hayward, CA
Dodge Durango
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Gee said it was a fast, easy, quick oil change.
This review was collected via phone interview by Customer Research Inc.
jack M. from Castro Valley Union 76 responded on 10/12/2018

Thanks for your business
Jack


Verified Customer
Hayward, CA
Ford Focus
Verified
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09/30/2018
Fast service
Very friendly and fast service. I went at 10:30am Saturday and I was out in 20 min!

JB
Jorvey B.
Castro Valley, CA
BMW 3 Series
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Spoke with Ashley. She said the business was efficient and let her know some of the issues they found while performing the inspection.
This review was collected via phone interview by Customer Research Inc.

JL
Joyce L.
Stockton, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Joyce said they were pleasant and they had everything done when it was scheduled to be done. She was very surprised they said it would be done the next day, and it was.
This review was collected via phone interview by Customer Research Inc.

MS
MIKE S.
Hayward, CA
Chevrolet Corvette
Verified
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09/26/2018
Comfortable chairs in the waiting area and great work.
Always get the job completed on time and close to estimated cost.
jack M. from Castro Valley Union 76 responded on 09/26/2018

Thanks for the compliments for our chairs, appreciate it.
Jack and Jay


Verified Customer
Daly City, CA
Verified
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09/20/2018
Great customer services
Super fast very professional highly recommend
jack M. from Castro Valley Union 76 responded on 09/21/2018

Thanks you for your bsiness


RE
Robert E.
San Leandro, CA
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Robert said he would recommend the business, and everyone was courteous.
This review was collected via phone interview by Customer Research Inc.

JS
JOEL S.
San Leandro, CA
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Great shop!
Excellent service!
jack M. from Castro Valley Union 76 responded on 09/19/2018

Thank you for your business


Verified Customer
Castro Valley, CA
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018
Quick Service
My smog check was done in 25 minutes as promised. Friendly people.
jack M. from Castro Valley Union 76 responded on 09/21/2018

Thank you for your business