Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

298 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


MK
Manvedna K.
Bolingbrook, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Maqnvedna said he is really happy with the work provided on his vehicle. The vehicle is running great.
This review was collected via phone interview by Customer Research Inc.

CH
Clifton H.
Chicago, IL
Saab 9-5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Clifton said the staff handled his situation very well at this business.
This review was collected via phone interview by Customer Research Inc.

TP
Tony P.
Indian Head Park, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/21/2018 Category: Service
Spoke with Helen. She said the staff have always been very efficient, they explain things to her, they advise her on what to do so she doesn't overspend, things with them have been going very well, and this has been a great experience for her.
This review was collected via phone interview by Customer Research Inc.

CG
Carol G.
Westmont, IL
Chevrolet Impala
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/16/2018 Category: Service
Carol said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

LS
Len S.
Batavia, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Len said he likes the quality work and truthfulness about what is going on with the feedback they give back to him. He is very pleased with their service and they are very professional.
This review was collected via phone interview by Customer Research Inc.

NS
Nolan S.
Western Springs, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Nolan said the staff was very professional and knowledgeable.
This review was collected via phone interview by Customer Research Inc.

MM
Maurice M.
Downers Grove, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/29/2018
Nice to have mechanics who are REAL gear heads !
I like to work with people who really like to keep learning and take pride in fixing problems. I get the impression these guys love working on problems as a challenge and they just love cars period. Great resource for SAAB owners and other models.
I can tell by the different models on their lot that they are gaining a loyal following. Amazing what having good people will do.

EL
Emile L.
Montgomery, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Emile said the staff was terrific, took their time, and made sure he knew what was going on.
This review was collected via phone interview by Customer Research Inc.

DP
David P.
Crest Hill, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
David said the staff was quick to respond when he inquired about services. He is able to trust the work the business does on his vehicle.
This review was collected via phone interview by Customer Research Inc.

CT
Cindy T.
Naperville, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2018
cindy
Very nice to deal with and they are very knowledgeable about Saabs.

DG
Diego G.
Chicago, IL
Toyota Corolla
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Diego said he received good service.
This review was collected via phone interview by Customer Research Inc.

PA
Peter A.
Elmhurst, IL
Saab 900
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2018 Category: Service
Peter said the staff was helpful, knowledgeable and the business has fair pricing.
This review was collected via phone interview by Customer Research Inc.

DC
D. Mike C.
Darien, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018
Excellent service
Always get back to you or answer their phone . They also have the answers usually right away since they work on Saabs mostly.

NV
Nate V.
Illinois
Chrysler Town & Country
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/28/2018 Category: Service
Nate said the employees were friendly. He was happy with his service.
This review was collected via phone interview by Customer Research Inc.

TR
Tom R.
La Grange, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018
New Battery
I needed a new battery for my Saab. Ryan did a great job!

AT
Al T.
Illinois
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Al said the staff diagnosed his vehicle and fixed it. They also did a recall for his airbag and provided quick service.
This review was collected via phone interview by Customer Research Inc.

CM
Chris M.
Lake Zurich, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Chris said the vehicle was deliver on time. It's a well performed job and he has no complaints. They're doing an excellent job.
This review was collected via phone interview by Customer Research Inc.

RG
Ralph G.
Downers Grove, IL
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Ralph said he brought his vehicle into the business to get his break fluid reservoir fixed. They were able to fix it, and they did good work.
This review was collected via phone interview by Customer Research Inc.

MM
Michael M.
Illinois
Saab 9-3
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2018 Category: Service
Michael said the business is very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

DF
David F.
Carol Stream, IL
Saab 900
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2018 Category: Service
David said the staff were awesome. They provided satisfactory service and he appreciates what they did. Brian was awesome and fantastic. They did a great job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 298 in total