Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

335 Reviews

94% Would Recommend
Latest Review 11 months ago

Reviews


LM
Lauren M.
Scottsdale, AZ
Mazda Protege
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Lauren said she has no issues with the work the business did on her vehicle.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
Arizona
Chevrolet Suburban
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2018 Category: Service
Paul said this business was extraordinary. They blew him out of the water with their professionalism and customer service. He pulled up to get gas and asked if they could look at his broken window to confirm the clamp was just disconnected. The technician looked at his vehicle and told him the likelihood of the clamp being disconnected was a zero. The technician listened to what the window was doing and diagnosed the issue as the wire on the spool needed to be replaced. He asked when the earliest they could do the work was and they told him immediately. They told him they had already ordered the part and it would arrive in 5 minutes. They said they would have it finished in 2 hours. He was able to talk to the lead mechanic and he knew his vehicle was in hands he could trust on blind faith. They called him in 1 hour and 26 minutes saying his vehicle was ready. He had to get a ride to pick up his vehicle and they told him there was no hurry. The service came in under the initial quote. He liked the immediate service he received. He stated he felt he could trust them not to shanghai his vehicle and come back to him with a marketing pitch of more repairs needing to be done to his vehicle. He will be moving but will definitely make the drive to go back to them for any and all of the maintenance he needs on his vehicle. He is a disabled veteran and they were warm and inviting to him and his service dog. He trusted them implicitly and he knows they had his interests in mind as they repaired his vehicle. They did not use him as a cash cow. He has gone through a couple different facilities in a year and has been frustrated with the service. He would like them to keep it up since it was refreshing to have such professionalism in a mechanic facility. They were a beacon to the community. They were trustworthy.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Scottsdale, AZ
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Ron said the staff provided prompt, efficient, friendly, professional, service, in a timely fashion. There weren't any problems. They didn't try to sell him anything else, and they did what he wanted.
This review was collected via phone interview by Customer Research Inc.

LB
Lee B.
Scottsdale, AZ
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2018 Category: Service
Lee said the facilities location is convenient and they have a good staff.
This review was collected via phone interview by Customer Research Inc.

RT
Rob T.
Scottsdale, AZ
Mitsubishi Galant
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018 Category: Service
Rob said the staff was fast and awesome.
This review was collected via phone interview by Customer Research Inc.

JS
James S.
Scottsdale, AZ
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
James said that the facility was quick to get his vehicle in and get the work done. He has a been a customer for years.
This review was collected via phone interview by Customer Research Inc.

ES
Eric S.
Scottsdale, AZ
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Eric said the employees offered great service and the prices have always been fair.
This review was collected via phone interview by Customer Research Inc.

LI
Lindsey I.
Scottsdale, AZ
Toyota Yaris
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Lindsey said the business made the service easy.
This review was collected via phone interview by Customer Research Inc.

DJ
Don J.
Scottsdale, AZ
Chrysler Town & Country
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2018 Category: Service
Don said the staff was attentive and considerate. They got the job done and it didn't cost him much.
This review was collected via phone interview by Customer Research Inc.

JC
John C.
Scottsdale, AZ
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
John said he was happy with the employee, how he worked and the performance of his vehicle.
This review was collected via phone interview by Customer Research Inc.

BB
Brendon B.
Arizona
Acura MDX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018 Category: Service
Brendon said the mechanic did what he said he was going to do.
This review was collected via phone interview by Customer Research Inc.

CC
CATHERINE C.
Scottsdale, AZ
Chrysler 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/22/2018
Every one is always very helpful
I was able to get my car fixed. Greg did a great job explaining what needed to be repaired for my Chrysler 300.
Other family members also have used this gas station & shop and have been satisfied.

CL
Charles L.
Scottsdale, AZ
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Charles said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

RP
Rob P.
Arizona
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2018 Category: Service
Rob said the service manager provided outstanding customer service. The mechanics were not very knowledgeable. They overlooked some issues, resulting in 3 follow-up visits, which the service manager took accountability for and fixed. The service provided by the business was reasonably priced.
This review was collected via phone interview by Customer Research Inc.

AL
Al L.
Scottsdale, AZ
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Al said the service was done great. It was a lower cost than what was quoted.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Scottsdale, AZ
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/16/2018 Category: Service
Justin said the business's service is good and quick.
This review was collected via phone interview by Customer Research Inc.

TS
Trent S.
Arizona
Kia Optima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Trent said the employees were great.
This review was collected via phone interview by Customer Research Inc.

DS
Dana S.
Scottsdale, AZ
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Dana said that business was quick and she had no issues.
This review was collected via phone interview by Customer Research Inc.

MS
Maggie S.
Scottsdale, AZ
Nissan Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/02/2018 Category: Service
Maggie said that she was happy with the work that was done . She said the vehicle was repaired well and everything that she asked for was done.
This review was collected via phone interview by Customer Research Inc.

CB
C B.
Scottsdale, AZ
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2018 Category: Service
C said they did a good job.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 21 - 40 of 335 in total