Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

561 Reviews

99% Would Recommend
Latest Review about 6 hours ago

Reviews


JN
JAMES N.
Clackamas, OR
Cadillac SRX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Oil change
Everything went perfectly as it always does and oil change consist of more than just an all change it is checking the belts and filters and other things not just the oil change so it’s very important that everybody knows when you bring your car in to First choice you’re not getting just a Oil change you’re getting a whole lot more.

CC
CHUCK C.
Damascus, OR
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/16/2018
Trust in Work Done
First Choice is a great place to get maintenance done on your vehicle.

SR
Sally R.
Boring, OR
Ford Focus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/06/2018 Category: Service
Sally said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

LH
LUCIA H.
Clackamas, OR
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2018
friendly, clean, fast, good communicators
I take my quirky truck & trusty Honda here for service. First Auto has been great at keeping both in the best shape possible. They keep looking til they find the problem with the truck but don't try to push expensive "fixes" when the problem is a simple fix. So far (knock on wood!), the Honda has just needed regular service which First Auto does quickly and for a reasonable price.

BB
Bruce B.
Happy Valley, OR
Lexus GX 460
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Bruce said service was good at this facility. Everything was great. They did what they said they were going to do.
This review was collected via phone interview by Customer Research Inc.

JB
Jim B.
Clackamas, OR
Saturn SL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Spoke with Shannon. She said service was great at this facility. Her vehicle broke down. It was hard to diagnose the problem with her vehicle. They tried to start it for three days. They suggested what the most likely problem could be. They got it fixed. Her vehicle has been running great ever since. They are wonderful. She will be back to this facility.
This review was collected via phone interview by Customer Research Inc.

LB
Liz B.
Happy Valley, OR
Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Liz said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

TM
Tiffany M.
Damascus, OR
Hyundai Elantra Touring
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
Tiffany said the staff did not give her an estimate on anything. She was pretty happy with the service. The price and time were good.
This review was collected via phone interview by Customer Research Inc.

VG
Vesiliy G.
Damascus, OR
Mercedes-Benz ML320
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Vesiliy said the staff did a good job and were friendly.
This review was collected via phone interview by Customer Research Inc.

CF
Carl F.
Damascus, OR
Nissan Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Carl said that the service is good.
This review was collected via phone interview by Customer Research Inc.

KK
Ken K.
Happy Valley, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018
Consistently professional
I always get good service.

MH
Mark H.
Portland, OR
Subaru Impreza Sedan
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
07/27/2018 Category: Service
Mark said he was overcharged for some items at this business. He was given quotes for services that after checking with his regular mechanic who has worked on his vehicle for years, he found out that he did not need. He does not trust this business and he will not be going back to them.
This review was collected via phone interview by Customer Research Inc.

DS
Dale S.
Portland, OR
Ford Explorer Sport Trac
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018 Category: Service
Dale said this facility has excellent , top quality. They did a good job and Mike was great to work with.
This review was collected via phone interview by Customer Research Inc.

NK
Norm K.
Clackamas, OR
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018
as usual
You guys are the greatest.

MS
Michelle S.
Happy Valley, OR
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/20/2018 Category: Service
Michelle said she really appreciates everything the staff do for her.
This review was collected via phone interview by Customer Research Inc.

DD
Denise D.
West Linn, OR
Nissan Pathfinder
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/14/2018 Category: Service
Denise said she really appreciated the staff. They were really accommodating, and tried to be fair, mindful and on time.
This review was collected via phone interview by Customer Research Inc.

GM
Geri M.
Gladstone, OR
Volkswagen Passat
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Geri said the service was terrific. The staff treated him well. .
This review was collected via phone interview by Customer Research Inc.

TW
Travis W.
Moorpark, CA
Honda Fit
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Travis said the business completed the service on time at a good price.
This review was collected via phone interview by Customer Research Inc.

TE
Tommy E.
Happy Valley, OR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Tommy said he was pleased with the service. The staff took care of him.
This review was collected via phone interview by Customer Research Inc.

RC
ROBERT C.
Happy Valley, OR
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/09/2018
Integrity and Care
Decent prices. Trustworthy. Honesty. Careful work. Go out of their way to be helpful.