Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

296 Reviews

100% Would Recommend
Latest Review 13 days ago

Reviews


AM
Adam M.
Massachusetts
Jeep Liberty
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Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/21/2017 Category: Service
Adam said his price was raised three times over and they had the worst mechanics he's ever dealt with in his life.
This review was collected via phone interview by Customer Research Inc.
Peter Conneely and M. from Accurate Auto Care responded on 01/23/2017

During the vehicle pickup you made no mention of being upset with the service. Before adding the extra coolant and oil your vehicle needed, we do reach out to you, in order to ensure you were fine with the charges. If you would have mentioned being upset with the service, we would have done our best to work with you.


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Osvaldo C.
Milford, MA
Honda Pilot
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2016 Category: Service
Osvaldo said this was his first time there. They did a good job.
This review was collected via phone interview by Customer Research Inc.

ZW
Zack W.
Upton, MA
Chevrolet Silverado
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2017 Category: Service
Zack said they did well.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Massachusetts
Lexus ES 300
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Kathleen said this business was very nice and clean. The employees communicated well, and they were knowledgeable and personable. She said she felt respected at this business and she trusted this business would provide good service.
This review was collected via phone interview by Customer Research Inc.

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Ashley H.
Milford, MA
Mercury Mystique
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2016 Category: Service
Ashley said this business was really great but she had one issue with them. They told her they would call her back but they never did. She had to keep calling them to get a hold of them. She understands why they did not call her back the first time. A fire broke out across the street and they had to deal with it before they contacted her. They did a really good job. They were able to find out the problem in less than two hours, even though she tried everything she could think of to find the issue.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Massachusetts
Hyundai Sonata
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
Alex said this business always gets his vehicle in right away. The service is fast. It's a really good place.
This review was collected via phone interview by Customer Research Inc.

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Peter And Charlene C.
Milford, MA
Ford Taurus
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Peter said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Martin L P.
Milford, MA
Toyota Prius
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2016
Great service
Just a great group of people, super friendly and they do good work. Highly recommended.

AC
Angelo C.
Milford, MA
Toyota Avalon
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Angelo said Mike the owner was a good guy and he had an excellent experience. This business specializes in Toyota's.
This review was collected via phone interview by Customer Research Inc.

MM
Melody M.
Massachusetts
Jeep Grand Cherokee
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Melody said the staff were amazing and quick to get the job done.
This review was collected via phone interview by Customer Research Inc.

MR
Megan R.
Franklin, MA
Subaru XV Crosstrek
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Megan said the staff was friendly and agreeable.
This review was collected via phone interview by Customer Research Inc.

AC
Angelo C.
Milford, MA
Toyota Avalon
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Angelo said the staff took care of him and provided good service.
This review was collected via phone interview by Customer Research Inc.

CC
Corrine C.
Massachusetts
GMC Acadia
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Spoke with Corrine. She said the staff was very responsive from the initial phone call, to the diagnostic test, and when the vehicle was finished.
This review was collected via phone interview by Customer Research Inc.

MT
Matthew T.
Massachusetts
Chevrolet Malibu
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/30/2018 Category: Service
Matthew said the business is in a convenient location, and he loves it there. It seems professional. They have nice equipment, nice people, and they do a good job.
This review was collected via phone interview by Customer Research Inc.

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Louise S.
Massachusetts
Acura MDX
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/26/2018 Category: Service
Louise said the service was pleasant and the staff did what they asked them to do quickly.
This review was collected via phone interview by Customer Research Inc.

TJ
Tom J.
Mendon, MA
Subaru Outback
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Tom said the staff did a great job and took care of him right away.
This review was collected via phone interview by Customer Research Inc.

CH
Christopher J H.
Milford, MA
Mercedes-Benz C300
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/21/2018
Fast and efficient service
Always feel like a family member when I take my car there for service!
They always squeeze me in to accommodate my hectic schedule.

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Fred S.
Massachusetts
Toyota Sienna
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2018 Category: Service
Fred said he called at the last minute and he was able to get in and everyone was very friendly. He will continue to bring his vehicle in.
This review was collected via phone interview by Customer Research Inc.

DB
Dez B.
Medway, MA
Honda Civic Si
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Dez said they did a good job and her vehicle is driving well. They are reliable.
This review was collected via phone interview by Customer Research Inc.

AB
Antonio R B.
MA
Ram 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/20/2018
Excellent Service
I brought my 2016 Ram Sport 4X4 to have a 2" rear drop kit installed.
Not only was the work done right, but it was done in a timely manner and they take care of every vehicle as if it were their own. Highly recommended!!

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