Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

312 Reviews

100% Would Recommend
Latest Review 3 days ago

Reviews


AM
Adam M.
Massachusetts
Jeep Liberty
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/21/2017 Category: Service
Adam said his price was raised three times over and they had the worst mechanics he's ever dealt with in his life.
This review was collected via phone interview by Customer Research Inc.
Peter Conneely and M. from Accurate Auto Care responded on 01/23/2017

During the vehicle pickup you made no mention of being upset with the service. Before adding the extra coolant and oil your vehicle needed, we do reach out to you, in order to ensure you were fine with the charges. If you would have mentioned being upset with the service, we would have done our best to work with you.


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Osvaldo C.
Milford, MA
Honda Pilot
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2016 Category: Service
Osvaldo said this was his first time there. They did a good job.
This review was collected via phone interview by Customer Research Inc.

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Peter M.
Massachusetts
Nissan NV200
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/20/2018 Category: Service
Peter said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Milford, MA
Toyota Camry Solara
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Justin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ZW
Zack W.
Upton, MA
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2017 Category: Service
Zack said they did well.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Massachusetts
Lexus ES 300
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Kathleen said this business was very nice and clean. The employees communicated well, and they were knowledgeable and personable. She said she felt respected at this business and she trusted this business would provide good service.
This review was collected via phone interview by Customer Research Inc.

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Ashley H.
Milford, MA
Mercury Mystique
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2016 Category: Service
Ashley said this business was really great but she had one issue with them. They told her they would call her back but they never did. She had to keep calling them to get a hold of them. She understands why they did not call her back the first time. A fire broke out across the street and they had to deal with it before they contacted her. They did a really good job. They were able to find out the problem in less than two hours, even though she tried everything she could think of to find the issue.
This review was collected via phone interview by Customer Research Inc.

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Alex D.
Massachusetts
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
Alex said this business always gets his vehicle in right away. The service is fast. It's a really good place.
This review was collected via phone interview by Customer Research Inc.

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Peter And Charlene C.
Milford, MA
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Peter said they did a good job.
This review was collected via phone interview by Customer Research Inc.

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Martin L P.
Milford, MA
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2016
Great service
Just a great group of people, super friendly and they do good work. Highly recommended.

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Angelo C.
Milford, MA
Toyota Avalon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Angelo said Mike the owner was a good guy and he had an excellent experience. This business specializes in Toyota's.
This review was collected via phone interview by Customer Research Inc.

DG
Debra G.
Milford, MA
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with Susan. She said the business is fantastic, responsive, extremely convenient and personable.
This review was collected via phone interview by Customer Research Inc.

PM
Patricia /Mollie M.
Upton, MA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/02/2018
Another great experience!
Always happy with service here! I always feel confident my daughters car is safe and reliable after her car has been taken care of at Accurate!

JW
Judith W.
Milford, MA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018
Very thorough, very honest!!!
I have been taking my car to be serviced with Accurate Auto Care since the day they opened and I am glad I did! They are very good at what they do, always advise me on what to do to keep my car in too shape, what things can wait. Super honest, and GREAT PEOPLE! I wouldn’t take my car anywhere else, they treat you like family :))

Verified Customer
Brighton, MA
Toyota Land Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018
Wonderful All Around
Coming to Accurate is a pleasure. The staff is incredibly pleasant and patient, the work is done with great care and skill, and the prices are more than fair. There's no reason to go to the dealership any more.

TR
Tim R.
Franklin, MA
Toyota Tacoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Spoke with Tim. He said they did a great job.
This review was collected via phone interview by Customer Research Inc.

AD
Amy D.
Uxbridge, MA
INFINITI QX70
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Amy said that she just loves this business for service on her vehicle. She recommends them often.
This review was collected via phone interview by Customer Research Inc.

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JEAN S.
Milford, MA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Loud noise!
My back left wheel was making a loud banging noise on every bump. Made a call to Accurate. The noise is gone! And I was offered a car until I received call. That was nice, I was able to go home until my car was done. Thank you Accurate

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Patricia /Mollie M.
Upton, MA
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Caring honest people! Wouldn’t go anywhere else!!!!
Easy to trust accurate auto to fix my car and keep it running for my college daughter. They are great people!

DN
Dan N.
Massachusetts
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Dan said even though the business was very busy, the staff took care of him right away when he came in.
This review was collected via phone interview by Customer Research Inc.

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