Overview

Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5Overall Rating 4.96/5rating 4.96

305 Reviews

100% Would Recommend
Latest Review about 1 month ago

Reviews


AM
Adam M.
Massachusetts
Jeep Liberty
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
01/21/2017 Category: Service
Adam said his price was raised three times over and they had the worst mechanics he's ever dealt with in his life.
This review was collected via phone interview by Customer Research Inc.
Peter Conneely and M. from Accurate Auto Care responded on 01/23/2017

During the vehicle pickup you made no mention of being upset with the service. Before adding the extra coolant and oil your vehicle needed, we do reach out to you, in order to ensure you were fine with the charges. If you would have mentioned being upset with the service, we would have done our best to work with you.


OC
Osvaldo C.
Milford, MA
Honda Pilot
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/13/2016 Category: Service
Osvaldo said this was his first time there. They did a good job.
This review was collected via phone interview by Customer Research Inc.

JC
Justin C.
Milford, MA
Toyota Camry Solara
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/13/2018 Category: Service
Justin said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

ZW
Zack W.
Upton, MA
Chevrolet Silverado
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/30/2017 Category: Service
Zack said they did well.
This review was collected via phone interview by Customer Research Inc.

KM
Kathleen M.
Massachusetts
Lexus ES 300
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2017 Category: Service
Kathleen said this business was very nice and clean. The employees communicated well, and they were knowledgeable and personable. She said she felt respected at this business and she trusted this business would provide good service.
This review was collected via phone interview by Customer Research Inc.

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Ashley H.
Milford, MA
Mercury Mystique
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/18/2016 Category: Service
Ashley said this business was really great but she had one issue with them. They told her they would call her back but they never did. She had to keep calling them to get a hold of them. She understands why they did not call her back the first time. A fire broke out across the street and they had to deal with it before they contacted her. They did a really good job. They were able to find out the problem in less than two hours, even though she tried everything she could think of to find the issue.
This review was collected via phone interview by Customer Research Inc.

AD
Alex D.
Massachusetts
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2016 Category: Service
Alex said this business always gets his vehicle in right away. The service is fast. It's a really good place.
This review was collected via phone interview by Customer Research Inc.

PC
Peter And Charlene C.
Milford, MA
Ford Taurus
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/22/2016 Category: Service
Peter said they did a good job.
This review was collected via phone interview by Customer Research Inc.

MP
Martin L P.
Milford, MA
Toyota Prius
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/26/2016
Great service
Just a great group of people, super friendly and they do good work. Highly recommended.

AC
Angelo C.
Milford, MA
Toyota Avalon
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/11/2016 Category: Service
Angelo said Mike the owner was a good guy and he had an excellent experience. This business specializes in Toyota's.
This review was collected via phone interview by Customer Research Inc.

JS
JEAN S.
Milford, MA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018
Loud noise!
My back left wheel was making a loud banging noise on every bump. Made a call to Accurate. The noise is gone! And I was offered a car until I received call. That was nice, I was able to go home until my car was done. Thank you Accurate

PM
Patricia /Mollie M.
Upton, MA
Kia Rio
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/01/2018
Caring honest people! Wouldn’t go anywhere else!!!!
Easy to trust accurate auto to fix my car and keep it running for my college daughter. They are great people!

DN
Dan N.
Massachusetts
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Dan said even though the business was very busy, the staff took care of him right away when he came in.
This review was collected via phone interview by Customer Research Inc.

ET
Emily T.
Milford, MA
Chrysler Sebring
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
Emily said the employees were nice and the price was affordable. Bernadette was really nice and helped her out a lot.
This review was collected via phone interview by Customer Research Inc.

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Cody R.
Woonsocket, RI
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Cody said he's been going to the business for a year and a half. The staff is helpful and they tell him what's wrong with his vehicle. He stated it's nice to go to a mechanic where he doesn't feel taken advantage of.
This review was collected via phone interview by Customer Research Inc.

MA
Michael A.
Medway, MA
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Michael said the staff is nice.
This review was collected via phone interview by Customer Research Inc.

SH
Sam H.
Massachusetts
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/30/2018 Category: Service
Sam said his overall experience was good. They were easy to deal with.
This review was collected via phone interview by Customer Research Inc.

DH
Diana H.
Milford, MA
Chevrolet Malibu
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Diana said the business did a great job, the staff was nice, friendly and she also appreciated the fact that the location was convenient.
This review was collected via phone interview by Customer Research Inc.

MM
Melody M.
Massachusetts
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Melody said the staff were amazing and quick to get the job done.
This review was collected via phone interview by Customer Research Inc.

MR
Megan R.
Franklin, MA
Subaru XV Crosstrek
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Megan said the staff was friendly and agreeable.
This review was collected via phone interview by Customer Research Inc.

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