Ray's Automotive Specialist


Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

92 Reviews

95% Would Recommend
Latest Review 3 months ago

Elaine K. on 10/18/2017
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"Horrible!!"
I finally had everything fixed my insurance paid him to fix a year ago. My mechanic was appalled. I spent as much as my insurance paid HIM to fix. And he gave me a huge discount(the new mechanic) I have been refixing this car for over a year. DO NOT USE HIM! and hes my neighbor.. you would think he would fix it right .. both bumpers he replaced were about to fall off ( not attached properly) the frame had to be fixed again.. wow just wow. The actual date of service is,approximate.. he ALSO had a poor rating from me with the BBB Because of his poor service..
Review Created: 10/18/2017 09:04 PM
Terri M. on 05/28/2016
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"Don't go here. "
He is not truthful. Nor is he vey good at fixing cars.
Service Date: 04/04/2016
Review Created: 05/28/2016 07:52 AM
Ralph/eva E. on 03/21/2016
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Ralph said he is very dissatisfied with the service he received from this business. He was not called before the work was completed and his bill was much higher than he expected. His vehicle is still not running well.
Vehicle: GMC Pickup
Category: Service
Service Date: 03/16/2016
Review Created: 03/21/2016
This review was collected via phone interview by Customer Research Inc.
Steven M. on 07/27/2015
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Steven said this business stole his money and did not do the work he asked. They did nothing on his vehicle. He would not recommend them due to reasons previously stated.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 07/01/2015
Review Created: 07/27/2015
This review was collected via phone interview by Customer Research Inc.
Ray A. at Ray's Automotive Specialist responded on 08/14/2015

Ray's Automotive Specialist,would like to further speak with you on a one on one basis to determine what was the issue on the repairs of your vehicle, a courtesy call will take place with the owner and client so we can better serve you and take care of all your mechanical needs , we truely appologize for any inconvenience that might have taken place, we thank you for your response!  

Sharon J. on 05/28/2015
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Sharon said the owner of this business was never there. When she finally met with him, he did not help her. He helped another customer and spoke about a vehicle that was not even at that business. When she finally spoke with him, he was being smart with her. She would not recommend this business for the reasons already mentioned.
Vehicle: Chrysler PT Cruiser
Category: Service
Service Date: 05/04/2015
Review Created: 05/28/2015
This review was collected via phone interview by Customer Research Inc.
Ray A. at Ray's Automotive Specialist responded on 06/02/2015

Ray's Automotive Specialist would like to appologize for any inconvience to your visit at Rays and would like to win your business back,as mention to you before we only take repairs by scheduled appointments and you were an hour an ahalf late,so we tried to fit you in to get you taken care of,we would like to send you a gift card to show you our sympathy and would love for you to be a returned customer!

Dora H. on 06/27/2016
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Dora said the business is friendly and informative. The service is always good.
Vehicle: Honda Accord
Category: Service
Service Date: 06/22/2016
Review Created: 06/27/2016
This review was collected via phone interview by Customer Research Inc.
Denise D. on 06/25/2016
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Denise said the service at this business is wonderful and he is a great guy. She could not have found a better mechanic in her life. She would recommend them for service.
Vehicle: Ford Taurus
Category: Service
Service Date: 06/13/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
Clay S. on 06/25/2016
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Clay said his experience with this business was really good because they were honest with him.
Vehicle: GMC Sierra
Category: Service
Service Date: 06/02/2016
Review Created: 06/25/2016
This review was collected via phone interview by Customer Research Inc.
mathiew m. on 06/23/2016
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"Honest, competent, friendly"
Ray knows his stuff
Vehicle: Honda Element
Service Date: 06/17/2016
Review Created: 06/23/2016 09:03 PM
John D. on 06/11/2016
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John said this business was prompt and the price was really decent. He stated he felt comfortable, they were down home people.
Vehicle: Volkswagen Passat
Category: Service
Service Date: 06/09/2016
Review Created: 06/11/2016
This review was collected via phone interview by Customer Research Inc.
Marcus W. on 06/07/2016
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Marcus said this business was professional, quick and reasonable. He is very impressed by the how precise the service was. He will return when needed.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 06/03/2016
Review Created: 06/07/2016
This review was collected via phone interview by Customer Research Inc.
Paul F. on 05/28/2016
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Paul said he was totally satisfied with the service from the business.
Vehicle: Nissan Frontier
Category: Service
Service Date: 05/24/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Lee H. on 05/28/2016
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Lee said the business is courteous, prompt and professional.
Vehicle: Volvo 850
Category: Service
Service Date: 05/24/2016
Review Created: 05/28/2016
This review was collected via phone interview by Customer Research Inc.
Robert S. on 05/26/2016
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Robert said everything's fine for now and they've done a good job.
Vehicle: RAM Pickup
Category: Service
Service Date: 05/12/2016
Review Created: 05/26/2016
This review was collected via phone interview by Customer Research Inc.
mathiew m. on 05/23/2016
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"Honest, knowledgable."
Neighborhood garage that has the know-how of a dealership shop.
Vehicle: Honda Element
Service Date: 05/23/2016
Review Created: 05/23/2016 09:47 PM
Ricardo C. on 05/20/2016
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Ricardo said he had no issues with the service at this business. He would recommend them.
Vehicle: Dodge Pickup
Category: Service
Service Date: 05/09/2016
Review Created: 05/20/2016
This review was collected via phone interview by Customer Research Inc.
Herlinda H. on 05/19/2016
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Herlinda said they do a good job.
Vehicle: Nissan Murano
Category: Service
Service Date: 05/16/2016
Review Created: 05/19/2016
This review was collected via phone interview by Customer Research Inc.
Corey O. on 05/18/2016
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Corey said Ray is a good guy and he likes him. It is hard to find an honest person these days and he feels like this business is honest.. He has taken a liking to him and that is why he continues to return.
Vehicle: Dodge Charger
Category: Service
Service Date: 05/10/2016
Review Created: 05/18/2016
This review was collected via phone interview by Customer Research Inc.
Lupe O. on 04/26/2016
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Lupe said this business was really good, she found them to be very nice, helpful, and able to explain everything.
Vehicle: Honda CR-V
Category: Service
Service Date: 04/22/2016
Review Created: 04/26/2016
This review was collected via phone interview by Customer Research Inc.
Brittany C. on 04/26/2016
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Brittany said the business provided good service.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 04/22/2016
Review Created: 04/26/2016
This review was collected via phone interview by Customer Research Inc.
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