Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

588 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


CS
CHARLLOTT S.
Muncie, IN
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/26/2017
Recent visit
The personal attention I receive, coupled with the dedication to keeping my car in great operating condition, keeps me going back to Sparks. I trust Sparks completely.

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Bill S.
Muncie, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2017 Category: Service
Bill said they did a good job and it was done in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/21/2017
5 Star Rating
Sparks is a very special place. You take extra care of your customers.

AH
Abby H.
New Albany, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2017 Category: Service
Spoke with Kim. She said the personnel she dealt with during her visit to this business were extremely polite and helpful.
This review was collected via phone interview by Customer Research Inc.

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Brad K.
Muncie, IN
Nissan Xterra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2017 Category: Service
Spoke with Melissa. She said the staff always worked with her and her husband. They have been completely fair and honest with them as well. They really appreciate Keith.
This review was collected via phone interview by Customer Research Inc.

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Ashley C.
Fishers, IN
Land Rover Range Rover Evoque
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2017 Category: Service
Ashley said the job was done well and the staff were friendly.
This review was collected via phone interview by Customer Research Inc.

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Domenic C.
Muncie, IN
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2017 Category: Service
Domenic said this business provided excellent customer service.
This review was collected via phone interview by Customer Research Inc.

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Wess W.
Yorktown, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2017 Category: Service
Wess said this business did a great job and they had great customer service.
This review was collected via phone interview by Customer Research Inc.

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Danielle D.
Muncie, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/02/2017
Good Hearted People especially Mr.Keith
They all are good people I would recommend anyone to them just cause even if you do or don't got the money Mr. Keith n his Workers will make sure your safe n good keep up the good work💪🏽

AB
ANTHONY B.
Muncie, IN
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/28/2017
Professionalism
I'm a fleet manager for a company 500 miles away and one of our drivers dropped the car off at Sparks for transmission problems. Rather than taking advantage of the situation, Keith (at Sparks) helped me get the vehicle to an authorized Hyundai dealer to actually do the repairs so that it would be covered by the warranty. It's nice to know someone has your back - much appreciated!

CK
CAROL K.
Celina, OH
Kia Sportage
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2017
Excellent Service
I always trust Sparks for not only service, but also advice for preventative service. My Kia Sportage has over 245,000 miles. Sparks keeps me out of a car payment by keeping my Sportage in great shape and on the road.

ET
EMILY T.
Muncie, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2017
Review
Very good service - Professional and kind

BO
Brent O.
Muncie, IN
Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2017 Category: Service
Brent said this business took good care of him. If something is wrong they will tell him.
This review was collected via phone interview by Customer Research Inc.

DK
Dan K.
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2017 Category: Service
Dan said this business always takes good care of him. The staff always have his vehicle in and out on time. They take care of the problem and he never has to go back.
This review was collected via phone interview by Customer Research Inc.

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Chris C.
Seymour, IN
Toyota Prius
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/09/2017 Category: Service
Chris said this business was pretty expensive.
This review was collected via phone interview by Customer Research Inc.

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Rhonda M.
Indiana
Chevrolet Sonic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Spoke with Cherish. She said this business always gets her vehicle in a timely manner, they have fair prices and the work is done appropriately.
This review was collected via phone interview by Customer Research Inc.

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Deandre T.
Muncie, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2017 Category: Service
Deandre said the business did a perfect service but it took longer than he thought it would.
This review was collected via phone interview by Customer Research Inc.

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Rubria H.
Anderson, IN
Chevrolet Aveo
Verified Customer
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08/09/2017 Category: Service
Rubria said they did really well.
This review was collected via phone interview by Customer Research Inc.

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Tommy H.
Indiana
Mercedes-Benz ML350
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2017 Category: Service
Tommy said there was a miscommunication during his last visit. He said he would continue to use this business and he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

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Danielle D.
Muncie, IN
Pontiac Bonneville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2017 Category: Service
Danielle said the employees and service at this business were good.
This review was collected via phone interview by Customer Research Inc.