Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

588 Reviews

98% Would Recommend
Latest Review 9 days ago

Reviews


BC
BRENT C.
Muncie, IN
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2015
Brakes on van
Another great experience with Keith & the folks at Sparks.

MM
Madeline M.
Muncie, IN
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2015 Category: Service
Madeline said the business took really good care of her. They were willing to work with her within her budget.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Pontiac G5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2015
G5 Brakes
Brakes were previously replaced & under warranty. Great to work with! Wouldn't think about taking to another place. 20 years as a customer.

JR
Juancarlos R.
Muncie, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Juancarlos said he was satisfied. The manager is friendly. They make it nice for a good customer relationship. He is happy with them.
This review was collected via phone interview by Customer Research Inc.

MH
Mellisa H.
Farmland, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Mellisa said they are really friendly and she feels like she can really trust Keith to tell her the truth about her vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Deloris L.
Muncie, IN
Dodge Stratus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Deloris said the business went above and beyond, but her vehicle is leaking anti-freeze.
This review was collected via phone interview by Customer Research Inc.

PC
Pam C.
Muncie, IN
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/09/2015 Category: Service
Pam said they treated her really well and did a good job.
This review was collected via phone interview by Customer Research Inc.

KJ
KIRBY J.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/07/2015
recommend
great place with great people

AL
Amillo L.
Muncie, IN
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019
Quality
I took my car in for a tire change and a transmission flush. I didnt get my car back until the next day around 5:00 p.m. due to complications with my tire. Whats more is the owner was kind enough to lower the price of the entire cost. I would recommend this place for anyone that is looking for a quality repair and if your a student like myself.

AL
Amillo L.
Muncie, IN
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/12/2019
Quality
I took my car in for a tire change and a transmission flush. I didnt get my car back until the next day around 5:00 p.m. due to complications with my tire. Whats more is the owner was kind enough to lower the price of the entire cost. I would recommend this place for anyone that is looking for a quality repair and if your a student like myself.

TS
TAMMY S.
Muncie, IN
Kia Optima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/06/2019
Friendly
I can always trust they will do a great job.

Verified Customer
Muncie, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019
Friendly Service
The last two times we have taken our car in, it has resulted in us picking up the vehicle more than once for various reasons. The great part is they made us feel like a priority and tried to get us taken care of as soon as they could. My car still shakes when i slow down. That wasn’t an issue when we originally took the car in this time but it was an issue since my car was taken in. I am not sure what to do. Take it back or take it somewhere else. My husband is out of town a few more days. I don’t know enough about cars and just need to know I can take it somewhere trustworthy when it’s just me at home. Again- their kindness is appreciated. Car issues definitely create extra stress as is

NF
Nick F.
Fort Wayne, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Nick said the service was excellent but the time that the work was completed in was not.
This review was collected via phone interview by Customer Research Inc.

CC
Chelsea C.
Muncie, IN
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Chelsea said the staff did not keep her informed or let her know when her vehicle was finished. Everything else they did was good.
This review was collected via phone interview by Customer Research Inc.

SM
SHEKERA M.
Muncie, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018
Good place!
I would rate Sparks 4 stars because they have had my car since July, and did not start working on it until October.

AP
Ashley P.
Alexandria, IN
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Ashley said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018
oil change
treated with respect and always treated fairly !!!!!!!!

KB
Keagan B.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Keagan said the business provides consistent work.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/03/2018 Category: Service
John said the overall attitudes of the personnel and the service was good.
This review was collected via phone interview by Customer Research Inc.

DH
DON H.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/29/2018
oil change
honest , and gets you in and out with good pricing !!!!!!!!!!