Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

586 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


KB
Keagan B.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/17/2016 Category: Service
Keagan said the business is pretty quick. They gave him quotes for the service needed and they did a pretty good job.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Muncie, IN
Honda Accord
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016 Category: Service
Elizabeth said this was a good experience for her. However, she was not very happy with the communication. She was told the receptionist was not there.
This review was collected via phone interview by Customer Research Inc.

CD
Chip D.
Muncie, IN
GMC Jimmy
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/10/2016 Category: Service
Spoke with David. He said he was really happy with this business' service.
This review was collected via phone interview by Customer Research Inc.

SL
Suizhi L.
Muncie, IN
Volkswagen Passat
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/12/2016 Category: Service
Suizhi said they did a great job but the vehicle was delayed a week due to more work found and he really appreciates them catching it.
This review was collected via phone interview by Customer Research Inc.

DW
Daron W.
Daleville, IN
Chevrolet Silverado
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2016 Category: Service
Daron said the business had good service.
This review was collected via phone interview by Customer Research Inc.

FM
FRANKLIN M.
Muncie, IN
Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/30/2016
Great service!
Very personable staff. I will definitely come back in the future!

BH
Bruce H.
Parker City, IN
Chevrolet S10 Pickup
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/12/2016 Category: Service
Bruce said he has to take the vehicle back because the work did not get completed. The service took 3 times longer, but it was not their fault.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Muncie, IN
Pontiac Aztek
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2016 Category: Service
Rick said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

KL
Kenny L.
Greenwood, IN
Infiniti G35
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/03/2016 Category: Service
Kenny said they did fine. They did a diagnostic test on his vehicle and he was not aware that the fee was $100.
This review was collected via phone interview by Customer Research Inc.

DE
Denise/ben E.
Anderson, IN
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/06/2016 Category: Service
Ben said he is very happy with the service the business have gave them. They are very pleased with the oil change and the rotation alignment for his wife's vehicle.
This review was collected via phone interview by Customer Research Inc.

RS
Robert S.
Muncie, IN
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Robert said the business was very friendly to work with, he has known them for over 2.5 years, they give him brakes on the cost, and they have good customer service. However, they do not do a thorough job sometimes and he has to take his vehicle back.
This review was collected via phone interview by Customer Research Inc.

RM
Rick M.
Muncie, IN
Kia Sedona
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/05/2016 Category: Service
Rick said he would recommend them to others.
This review was collected via phone interview by Customer Research Inc.

EE
Eric E.
Muncie, IN
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2015 Category: Service
Eric said the business did the repairs in a timely manner and the price was okay. His vehicle was there for a week and when he picked up his vehicle, they told him the steering wheel was swaying to the side and he could bring it back to have it fixed. He said he felt they could have fixed the problem during the time they had his vehicle for a week.
This review was collected via phone interview by Customer Research Inc.

JM
Jim M.
Muncie, IN
Ford Ranger
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/15/2015 Category: Service
Jim said he got good service at the business.
This review was collected via phone interview by Customer Research Inc.

DH
Dixie H.
Muncie, IN
Nissan Altima
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/17/2015 Category: Service
Dixie said this business treated her well. They did what they could on her vehicle and the price was decent.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/19/2015

Dixie Thanks for the great review. Mention this response and recieve a free oil change with appoitment.


WN
Warren N.
Muncie, IN
Chrysler
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/05/2015 Category: Service
Warren said he was in and out in half an hour. Everything turned out great.
This review was collected via phone interview by Customer Research Inc.
Keith J. from Sparks Computerized Car Care responded on 06/09/2015

Warren Thank You for the great review. We look forward to servicing you in the future.


AM
Angel M.
Muncie, IN
Toyota Camry
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2015 Category: Service
Angel said she has never had a problem with the business in the past but this time her tooling cap was not screwed on tightly.
This review was collected via phone interview by Customer Research Inc.

NW
Nia W.
Muncie, IN
Dodge Intrepid
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/09/2015 Category: Service
Nia said the business is great, but they messed up when taking notes. As a result, the part was installed on the wrong door.
This review was collected via phone interview by Customer Research Inc.

KS
Kassandra S.
Parker City, IN
Saturn Outlook
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
Kassandra said the staff attempted to repair her vehicle but the vehicle is still running badly. She stated that she was told the repairs would take a month yet her vehicle was at the business for over 3 months. She mentioned that she was asked to purchased parts separate from the $5000 she paid for the visit.
This review was collected via phone interview by Customer Research Inc.

MB
Mike B.
Losantville, IN
Dodge Charger
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/12/2018 Category: Service
Mike said that the facility owner Keith was very unprofessional. His vehicle is still not working properly, The vehicle sat at the business for eight days. He said it started out at 110.00 and ended up costing 300.00.
This review was collected via phone interview by Customer Research Inc.