Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

585 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


CH
CHAD H.
Muncie, IN
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
The Best!
Spark's is high quality from top to bottom. In my 28 years of car ownership, I have never found a more trustworthy group. If you have been burned before, I know it can be difficult to find a place that will give you peace of mind. Look no further than Spark's!

SZ
SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Excellent care and service
Wonderful Service

JV
JAN V.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/01/2019
Great service!
Keith is always friendly and professional!

TM
TERESA M.
Parker City, IN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Great service
They are very nice people and and know what they are doing. Won't go to another mechanic.

Verified Customer
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/21/2019
Ford F150
They worked on my truck and did a great job, it took a while to get done, but they were waiting on parts to arrive, not their fault. Great work!

MJ
Monte J.
Yorktown, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2019 Category: Service
Monte said this is a very reliable business.
This review was collected via phone interview by Customer Research Inc.

BM
Ben M.
Indiana
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Ben said they are the best . They did a great job and they were not that expensive.
This review was collected via phone interview by Customer Research Inc.

MR
Mike R.
Muncie, IN
Mitsubishi Endeavor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
Mike said the service was great, the staff got the work done fast and it's done right.
This review was collected via phone interview by Customer Research Inc.

GO
GREGORY O.
Muncie, IN
Buick Regal
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2019
Great staff and quality service
They go above and beyond to help with anything.

SZ
SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019
Excellent
Excellent work. I am always pleased with the care of are cars. Thank You so Much

Shirley

JA
Jeramy A.
Muncie, IN
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Jeramy said the business was good and got him in right away.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Muncie, IN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Always treated me very good
They are always respectful and upfront and honest. The most important is they are Christian and it shows in the way they operate and treat you

MH
MELLISA H.
Muncie, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Above and Beyond
I've been a Sparks customer for many years and have always been quite happy with the service. I received service recently, though, that goes above and beyond what anyone would normally expect and deserves to be highlighted. In July of 2018, while on vacation in California, our truck broke down. After a call to Keith at Sparks, we were able to do some troubleshooting and get back on the road. However, two days later, the problem resurfaced and we had to have our truck towed to a repair shop. It turned out that we had a fuel pump issue and since we had replaced the pump just a few months prior, it was under warranty. Unfortunately, the shop we were towed to was not affiliated with the part-supplier Sparks had used for our previous repair and thus could not technically do warranty work for us. Nonetheless, Keith communicated with the part-supplier in Indiana and the shop in California on several occasions the next day (a Sunday!), received permission for our truck to be fixed, and thus helped us get back on the road quickly. We had to pay for the repair up front, but we (and Keith) were assured we would be reimbursed by the part-supplier once we returned home. These actions by Keith, in and of themselves, are commendable because he was helping us while we were out-of-state and he was helping us on a weekend when most shops were closed (including Sparks!). This is not the end of the story, however. Once we returned from vacation, the part-supplier began dragging their feet about reimbursing us. It took more than 6 months to get the money--Keith never relented in insisting they follow through with what they promised us. We finally got the reimbursement in January, 2019. I'm incredibly grateful for Keith's willingness to help us while we were in California and for his tenacity on our behalf once we returned. I know my cars are always in good hands when I take them to Sparks!

SS
STEVE S.
Muncie, IN
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Great service
I continue to be a big fan of Sparks.
Please. Please check the mileage on this Veloster. I believe it is incorrect.

BT
BOB/SUSAN T.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Oil change
Perfect service! Wouldn't take our car to anyone else in town. Keith is the best!

CW
CALVIN W.
Hartford City, IN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
great service at a great price
I have been dealing with Sparks for 3 years from buying tires to fixing automobiles. Recently i had oil change at Ford dealership they told me i had bad inner tyrod on drivers side they wanted 800$ to replace, i contacted Sparks and was quoted a price at a forth of the price. When i took to Sparks to be fixed the owner told me there was nothing wrong with it and that he wasn't going to replace a part that didn't need replaced that it just wasn't right thing to do. I made up my mind right then and there that no matter how small or how big a job Sparks will be the only place that will ever lay a hand on any of my automobiles. You cant go wrong with Sparks. Thanks for taking such good care of me.

DE
DAVID E.
Yorktown, IN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Long time customer- Always great service
Truly pros. Keith and the guys are honest and really care about making sure the work is done correctly. They take care of my daughters car like it was for their own kids. If they tell you the car needs something you can trust their evaluation. Always timely with estimating how long the work will take. They always call and explain what the work will cost
Beforehand so there is no surprise when you pick up the car. They always honor any item that is under warranty and keep excellent records so you don’t have to ask.

LE
LAMONT E.
Muncie, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Lamont E.
very good service. That is why I have been going there for many years. Keith is excellent in keeping tabs on vehicles progress while you wait. The guys are very good and knowlegable. Keith makes everyone feel like you are number one.

AG
AMY G.
Muncie, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Wonderful service
Fast review. Very reasonable price. Kind.

SS
STEVE S.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Trusted mechanic
I trust Sparks to provide quality service and honest advice on the best way to keep my cars in top shape.