Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

588 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


BT
BOB/SUSAN T.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Oil Change
Best place in town to have our car maintained! Keith and his crew are the best. Wouldn't trust our cars to anyone else.

LS
Lee S.
Cambridge City, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019 Category: Service
Lee said the person was very professional and gave him a ride to work.
This review was collected via phone interview by Customer Research Inc.

NF
Nick F.
Fort Wayne, IN
Chevrolet Malibu
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Nick said the service was excellent but the time that the work was completed in was not.
This review was collected via phone interview by Customer Research Inc.

CC
Chelsea C.
Muncie, IN
Ford Mustang
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/09/2019 Category: Service
Chelsea said the staff did not keep her informed or let her know when her vehicle was finished. Everything else they did was good.
This review was collected via phone interview by Customer Research Inc.

JE
JASMINE E.
Muncie, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Amazing service
Keith went above and beyond to help us get our repair done before we had to leave town.

SZ
SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2019
Excellent Work on Oil Change and fixing my light on the car
Always very helpful I cannot stress enough how much I appreciate all your help with our cars.

CV
CHRIS V.
Muncie, IN
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2019
full brake job
I knew my brakes were old and needed help/replacing. I was able to make an appointment at a time convenient to me, the shuttles to/from my job were on time, clean, and with friendly drivers, and the work was affordable and done well.

RP
Relieved P.
Indianapolis, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2019
Simply Amazing
I would recommend Sparks to anyone that needs auto service. My daughter is a college student up in Muncie and needed a pretty major car repair. Its hard for us as parents to coordinate these things long distance. Sparks came highly recommended and I can see why. Keith Johnson provided top notch customer service, the price was extremely fair, and the turnaround time for such an in depth repair to be completed was very impressive.

Verified Customer
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019
Trusted mechanic
Sparks does quality work for reasonable prices. I have trusted them with my car care for 20 years.

MT
Mitch T.
Muncie, IN
Volkswagen Passat Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Service
Mitch said Keith has always been really good to him . He said Keith has always been very honest and the price has been fair. He recommends all of his friends there.
This review was collected via phone interview by Customer Research Inc.

JL
JACK L.
Muncie, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/13/2019
Best customer service in muncie!
Keith always takes care of his customers. They do a great job of taking care of your car or truck. I would not take my car or truck anywhere else.

ER
Emery R.
Muncie, IN
GMC Sonoma
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2019 Category: Service
Emery said he heard about their work and took his vehicle there. They did a good job.
This review was collected via phone interview by Customer Research Inc.

HM
HEATHER M.
Muncie, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/08/2019
Service and recommendations to Sparks
We always get off the charts service from Sparks and Keith Johnson always goes over and beyond anyone who has ever helped our family before!
He rocks!
😊🤘🏼

Verified Customer
Muncie, IN
Ford Focus
Verified Customer
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04/03/2019
Great place
We’ve been coming here for years. They’re always friendly and honest. As a woman, it seems like car places like to prey on me and try to sell me a bunch of things I don’t need. Not this place! I feel like they’re always honest and give me the best deals. I will continue coming here for my car needs.

KP
KAREN P.
Muncie, IN
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/23/2019
Sparks
Great job. The manager was very helpful,knowledge and friendly.

CM
Courtland M.
Muncie, IN
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2019 Category: Service
Courtland said the mechanic diagnosed the problem and he fixed it.
This review was collected via phone interview by Customer Research Inc.

DW
Deborah W.
Albany, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Deborah said the mechanic was very nice and honest and she really appreciates all of the help she received.
This review was collected via phone interview by Customer Research Inc.

BF
Brandi F.
Alexandria, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019
Friendly Staff & Great Prices
Another GREAT experience with this wonderful staff!!! Keith went over an above again to get the tires & brakes and Mary is always wonderful to work with!! Thank again for great service.

CH
CHAD H.
Muncie, IN
Dodge Nitro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019
The Best!
Spark's is high quality from top to bottom. In my 28 years of car ownership, I have never found a more trustworthy group. If you have been burned before, I know it can be difficult to find a place that will give you peace of mind. Look no further than Spark's!

SZ
SHIRLEY Z.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019
Excellent care and service
Wonderful Service