Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

586 Reviews

98% Would Recommend
Latest Review 8 days ago

Reviews


SS
STEVE S.
Muncie, IN
Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Great service
I continue to be a big fan of Sparks.
Please. Please check the mileage on this Veloster. I believe it is incorrect.

BT
BOB/SUSAN T.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/30/2019
Oil change
Perfect service! Wouldn't take our car to anyone else in town. Keith is the best!

CW
CALVIN W.
Hartford City, IN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2019
great service at a great price
I have been dealing with Sparks for 3 years from buying tires to fixing automobiles. Recently i had oil change at Ford dealership they told me i had bad inner tyrod on drivers side they wanted 800$ to replace, i contacted Sparks and was quoted a price at a forth of the price. When i took to Sparks to be fixed the owner told me there was nothing wrong with it and that he wasn't going to replace a part that didn't need replaced that it just wasn't right thing to do. I made up my mind right then and there that no matter how small or how big a job Sparks will be the only place that will ever lay a hand on any of my automobiles. You cant go wrong with Sparks. Thanks for taking such good care of me.

DE
DAVID E.
Yorktown, IN
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
Long time customer- Always great service
Truly pros. Keith and the guys are honest and really care about making sure the work is done correctly. They take care of my daughters car like it was for their own kids. If they tell you the car needs something you can trust their evaluation. Always timely with estimating how long the work will take. They always call and explain what the work will cost
Beforehand so there is no surprise when you pick up the car. They always honor any item that is under warranty and keep excellent records so you don’t have to ask.

LE
LAMONT E.
Muncie, IN
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/19/2019
Lamont E.
very good service. That is why I have been going there for many years. Keith is excellent in keeping tabs on vehicles progress while you wait. The guys are very good and knowlegable. Keith makes everyone feel like you are number one.

AG
AMY G.
Muncie, IN
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Wonderful service
Fast review. Very reasonable price. Kind.

SS
STEVE S.
Muncie, IN
Subaru Forester
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Trusted mechanic
I trust Sparks to provide quality service and honest advice on the best way to keep my cars in top shape.

KS
Kassandra S.
Parker City, IN
Saturn Outlook
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
01/17/2019 Category: Service
Kassandra said the staff attempted to repair her vehicle but the vehicle is still running badly. She stated that she was told the repairs would take a month yet her vehicle was at the business for over 3 months. She mentioned that she was asked to purchased parts separate from the $5000 she paid for the visit.
This review was collected via phone interview by Customer Research Inc.

BA
Bryce A.
Indianapolis, IN
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Bryce said the business did a great job and he's very happy.
This review was collected via phone interview by Customer Research Inc.

SB
SARAH/AMANDA B.
Muncie, IN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018
A customer for life.
As always my car was taken care of promptly and I was happy with the result. Sparks is an easy place to get great service and leave happy every time.

SZ
SHIRLEY Z.
Muncie, IN
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Keiths smile and helpfulness
Excellent service

MJ
Monte J.
Yorktown, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Monte said the business does everything they're supposed to, more sometimes, they give rides when needed.
This review was collected via phone interview by Customer Research Inc.

RR
RON R.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018
Excellent
I've been a customer here almost 20 years. There's a reason.

My vehicle is not a Cherokee, though.

TA
Tim A.
Muncie, IN
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Carol. She said the business does a good job. She said they are honest, helpful and trustworthy.
This review was collected via phone interview by Customer Research Inc.

FC
Franklin C.
Muncie, IN
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Spoke with Kristina. She said the Customer Service and prices are good at the business and she always has a good experience.
This review was collected via phone interview by Customer Research Inc.

EG
Eddie G.
Muncie, IN
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/03/2018 Category: Service
Eddie said they take the time to explain everything that is wrong with the vehicle. They work on the most important, first. He does recommend them to others because there is never any disrespect and they are dependable.
This review was collected via phone interview by Customer Research Inc.

NF
NANCY F.
Muncie, IN
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Wonderful
They are friendly efficient thoughtful. It is clean They check everything They are timely. Always a smile.

GH
Gladdis H.
Muncie, IN
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Gladdis said the staff does a great job.
This review was collected via phone interview by Customer Research Inc.

KL
KEN L.
Muncie, IN
Ford Edge
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018
Excellent Service - every time!
I would not take my care anywhere else! The service is great and they do excellent work.

TD
Treassa D.
Muncie, IN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Treassa said the service was very good and the staff was great.
This review was collected via phone interview by Customer Research Inc.