Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

586 Reviews

98% Would Recommend
Latest Review 5 days ago

Reviews


RG
Randy G.
Hartford City, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Randy said the employees provided good service.
This review was collected via phone interview by Customer Research Inc.

SM
SHEKERA M.
Muncie, IN
Ford Taurus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/16/2018
Good place!
I would rate Sparks 4 stars because they have had my car since July, and did not start working on it until October.

MJ
Monte J.
Yorktown, IN
Chevrolet Avalanche
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Monte said they do everything they're supposed to and sometimes go above and beyond.
This review was collected via phone interview by Customer Research Inc.

KL
Katie L.
Middletown, IN
Chrysler 200
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
Katie said the business had great service. She is a happy customer and it is a good business.
This review was collected via phone interview by Customer Research Inc.

AP
Ashley P.
Alexandria, IN
Dodge Durango
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Ashley said she would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

DR
Danny R.
Anderson, IN
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/06/2018 Category: Service
Danny said they were really good and very supportive. A lot of issues popped up. They did everything possible to help him through the process. He's very happy with the outcome. The staff did a super job. He really appreciated the way they conducted themselves, and everything they did.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Last repair for the van before trade in
A warranty repair done by the crew at Sparks with no fuss.
Van was there for less than a day.
No other place for me!
New (used) truck will go there too.

DH
DON H.
Muncie, IN
Ford Fusion
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/01/2018
oil change
treated with respect and always treated fairly !!!!!!!!

DB
Don B.
Muncie, IN
Dodge Dakota
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Don said he's been doing business with this facility for so long that he can't remember. He will continue to bring his vehicle in because of how knowledgeable the mechanics are. The work is always done on time and it is done correctly. If there was ever a problem, the mechanic would correct it right away.
This review was collected via phone interview by Customer Research Inc.

RS
RUTH S.
Muncie, IN
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Saved our trip
Keith and his techs came to the rescue when the starter quit on my old F150, the afternoon before planned departure on trip. They installed a new starter that afternoon. Very thankful to be able to leave as scheduled.

EM
Ed M.
Muncie, IN
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Ed said that he is a long time customer at this business. He recommends them often.
This review was collected via phone interview by Customer Research Inc.

RR
RON R.
Muncie, IN
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018
Excellent
On time, no problems. It's a Renegade, though, not a Cherokee.

SK
Steve K.
Winchester, IN
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Steve said he appreciates how the work was done all in one day.
This review was collected via phone interview by Customer Research Inc.

JB
Justin B.
Yorktown, IN
Honda Civic
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Justin said everything he's taken to the business, they've handled like they said they were going to do. He hasn't experienced anything bad.
This review was collected via phone interview by Customer Research Inc.

BC
barbera C.
Muncie, IN
Buick Rendezvous
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Spoke with Barbera. She said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

CC
Connie C.
Muncie, IN
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Connie said the technician is very friendly and she gets good service when she goes in.
This review was collected via phone interview by Customer Research Inc.

SS
Sandra S.
Muncie, IN
Pontiac G6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Sandra said they did a very good job and they were extremely friendly.
This review was collected via phone interview by Customer Research Inc.

DH
DAVID/BRAD H.
Muncie, IN
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018
The Holland Experience
Spark’s always takes care of their customers. We have been coming to Sparks for years for our PM Service. Even though I currently live out of state, my family goes to them for their service needs. They are by far the best in Central Indiana for Automotive Care.

Brad Holland

GC
Grace C.
Muncie, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018
Appointments are awesome
Being able to make an appointment was excellent for me. I had gone to a grocery store previously and it was a pain to do so and took hours.

DR
Darrell R.
Frankfort, IL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Darrell said that he would definitely recommend this business. Everything went great.
This review was collected via phone interview by Customer Research Inc.