Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

586 Reviews

98% Would Recommend
Latest Review 7 days ago

Reviews


DB
David B.
Effingham, IL
Ford Mustang
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/09/2018 Category: Service
David said the facility was convenient and close to his hotel.
This review was collected via phone interview by Customer Research Inc.

GH
Gary H.
Muncie, IN
Ford Taurus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Gary said the staff always does a good job.
This review was collected via phone interview by Customer Research Inc.

JJ
Jack J.
Muncie, IN
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Mark said they did a great job.
This review was collected via phone interview by Customer Research Inc.

MG
Maxine G.
Muncie, IN
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2018 Category: Service
Maxine said they got in the next day, after they asked for their oil change. It was quick and efficient.
This review was collected via phone interview by Customer Research Inc.

KR
Karen R.
Muncie, IN
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2018 Category: Service
Karen said they did everything she expected. They kept her updated on the process and what had to be done.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018
Wish I was there for a normal visit...
...unfortunately was there for a repair due to a small accident.
Another great experience and diagnosed & fixed within 18 hours.
And on a Saturday too!!!

SH
Shannan H.
Muncie, IN
Dodge Neon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2018 Category: Service
Shannan said the staff was honest and quick.
This review was collected via phone interview by Customer Research Inc.

GH
Gerald H.
Muncie, IN
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2018 Category: Service
Gerald said this business is the best, and the people there treat him well. The manager, Keith, is very good.
This review was collected via phone interview by Customer Research Inc.

CP
CORY/CHANDRA P.
Muncie, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/02/2018
Honesty
I truly appreciated the honesty when they discovered they charged me to much. Mary was very nice!

PN
PAULA N.
Mount Laurel, NJ
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/25/2018
outstanding job
Wonderful customer service, great knowledge of car mechanics an overall a wonderful experience

KD
KEITH D.
Muncie, IN
Geo Prizm
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
trusted people
they are ethical and treat everyone with respect

BC
BRENT C.
Muncie, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2018
Muncie pot holes taking out the Buick
Buick lost its fight with an infamous Muncie pot hole.
The folks at Sparks made the repairs at a fair rate & done a day early!
Don't go anywhere else...safe money & time...go to Sparks.

AL
ANDY L.
Muncie, IN
Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/19/2018
Great Service
We started coming there this past summer and could have not asked for better service. The owner is so nice and this business strives to keep the customer happy!!

EA
EDDIE A.
Muncie, IN
Nissan Murano
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/16/2018
They are the best in town
They have my Mirena running like brand-new

JB
Judy B.
Muncie, IN
Chevrolet Equinox
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/15/2018 Category: Service
Judy said the personnel were very helpful, nice, and informative. However, the part was scheduled to arrive on Friday but and not come in until Tuesday. It was on back order. So, the service took a long time.
This review was collected via phone interview by Customer Research Inc.

JL
JACK L.
Muncie, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Brakes LIFETIME WARRANTY
WOW!!! This is the best shop in town! They have the best prices! They have the best service! NO ONE matches their warranty! Simply no one can match their honesty either! GOD BLESS this business and their people!!! Many Thanks for a job well done, Jack and Cindy

SB
SARAH/AMANDA B.
Muncie, IN
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/10/2018
Honesty, quality, but mostly Keith.
When I take my vechile in I have complete confidence that it’s being looked over throughly. I am not given a sheet with everything wrong with the car and crazy high prices, at sparks they make the car right and the price right too. I am always called and it’s explained the exact problem, and quoted a time frame to fix it. It’s usually one day.
I wish I could bring my vehicles under warranty here. They would get fixed first try, unlike many dealerships. I would absolutely recommend this business to a friend and I have recommended several.

MM
Mike M.
Muncie, IN
Pontiac Vibe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2018 Category: Service
Mike said the workers were really nice and finished really quickly.
This review was collected via phone interview by Customer Research Inc.

OL
Olivia L.
Muncie, IN
Dodge Neon
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/07/2018 Category: Service
Olivia said something happened to her vehicle after the first visit to the repair facility.
This review was collected via phone interview by Customer Research Inc.

AG
April G.
Muncie, IN
Volkswagen Beetle
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/07/2018 Category: Service
April said the staff was nice, did excellent work, and kept her updated along the way.
This review was collected via phone interview by Customer Research Inc.