Overview

Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5Overall Rating 4.88/5rating 4.88

576 Reviews

98% Would Recommend
Latest Review 2 days ago

Reviews


KR
KIM R.
Muncie, IN
Honda CR-V
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Service is above what is expected!
I was overdue on my oil change and I had meant to call for an appointment all week and it just didn't happen. I called Keith on Thursday just before closing and asked if he could possibly squeeze me in on Friday. The response was sure, just drop it off and we will get you taken care of. That is exactly what happened!

SZ
SHIRLEY Z.
Muncie, IN
Subaru Legacy
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2019
Oil Change
Excellent work to Keith and the workers at Sparks. I will only bring the car here for service.

DM
DANIELLE/MICAH M.
Selma, IN
Ford Police Interceptor
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2019
Excellent service 👍
Sparks in Muncie Indiana is a great place to get your vehicle done. The owner recently patched a tire for me with no cost to me and has also given us a free oil change last year. We have been going to him for at least 3-4 years now. It's a great place to get work done.

HS
Heidi S.
Ridgeville, IN
Dodge Durango
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2019 Category: Service
Heidi said the business did good work.
This review was collected via phone interview by Customer Research Inc.

BF
Brad F.
Muncie, IN
Nissan Pathfinder
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2019 Category: Service
Brad said the front desk guy was really nice at the place.
This review was collected via phone interview by Customer Research Inc.

BG
BRODRIOCK G.
Muncie, IN
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/03/2019
Honest and fair Mechanic
I have been going here for years and have no issues with the service times or communication of what status the car service is at. They have always followed through on their word and taken responsibility for any issues that arise afterwards tied to their work.

Haven't gone anywhere else for the last 8 years or so except for oil changes. Because anyone can do that work.

JL
John L.
Muncie, IN
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2019 Category: Service
John said the service was good.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Marion, IN
Nissan Frontier 2WD
Verified Customer
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06/27/2019
Keith is like family to me!
Keith and his team are all genuine people! From the first time I walked in, they treated me like family. The team even gave me a ride back to campus so I wouldn't have to miss class or my car appointment. I take both of my vehicles to Sparks, and I don't intend on going anywhere else! BONUS info my for LGBTQ+ family in the Muncie area - Sparks is a non-judgmental shop, and they treat ALL people like people!

Verified Customer
Muncie, IN
Chrysler Sebring Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2019
Keith
I would not take my car any where else. They are the best. I hope God blesses them 10 times over.

SH
Sophia H.
Muncie, IN
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2019
Made Things Right
Keith is a very sincere man. He made things right between him and I. I have the up most respect. I appreciate his professionalism and taking the time to listen to my concerns and disagreements.

BP
Bill P.
Muncie, IN
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2019 Category: Service
Bill said the employees provided good service. The work was longer than expected.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Muncie, IN
Chrysler Town & Country
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/12/2019
Friendly Service
The last two times we have taken our car in, it has resulted in us picking up the vehicle more than once for various reasons. The great part is they made us feel like a priority and tried to get us taken care of as soon as they could. My car still shakes when i slow down. That wasn’t an issue when we originally took the car in this time but it was an issue since my car was taken in. I am not sure what to do. Take it back or take it somewhere else. My husband is out of town a few more days. I don’t know enough about cars and just need to know I can take it somewhere trustworthy when it’s just me at home. Again- their kindness is appreciated. Car issues definitely create extra stress as is

SB
STACY B.
Muncie, IN
Jeep Grand Cherokee
Verified Customer
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06/11/2019
Above and beyond!
The Sparks team caught our vehicle up on a number of maintenance items and diagnosed a couple of mysterious problems we were having. All the work was done with excellence and completed as soon as parts arrived. They went over and above in their service efforts. Our vehicle is running better now than it has in years! We are very pleased with our whole experience!

RB
Robin B.
Muncie, IN
MINI Cooper Hardtop
Verified Customer
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06/10/2019 Category: Service
Robin said they had great service.
This review was collected via phone interview by Customer Research Inc.

AP
Alan P.
Albany, IN
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2019 Category: Service
Alan said that he has been a return customer for a long time and everything is fine.
This review was collected via phone interview by Customer Research Inc.

BC
BRENT C.
Muncie, IN
Saturn Aura
Verified Customer
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05/30/2019
New used car for the kids
Back to the Sparks Team with a new USED car for the kids.
They checked it out before I bought and then made the needed repairs afterward.
Great group of folks to work with!

BK
BOB K.
Muncie, IN
Kia Optima
Verified Customer
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05/21/2019
Trusted Service
Sparks Computerized Car Care is a great place to go for quality and fair priced auto service. I’ve been a customer for many years and have relied on them for everything from oil changes to major repairs.
Definitely 5 Stars!!!!

BC
BRENT C.
Muncie, IN
Buick Century
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2019
1st time I had GMC in...
...and another great experience.
Got my truck back in no time.
Thanx

Verified Customer
Muncie, IN
Saturn Aura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Dependable Car Care
I can always count on the Sparks team to keep my old van in good running condition. Thanks, to a very hardworking, dedicated staff.

BT
BOB/SUSAN T.
Muncie, IN
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2019
Oil Change
Best place in town to have our car maintained! Keith and his crew are the best. Wouldn't trust our cars to anyone else.