Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

166 Reviews

98% Would Recommend
Latest Review about 2 months ago

Reviews


JS
Juan S.
Saginaw, MI
Lincoln Aviator
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2015 Category: Service
Juan said he appreciated their honesty, but there was a miscommunication. They did not call him and instead he had to call them.
This review was collected via phone interview by Customer Research Inc.

LJ
Lori J.
Michigan
GMC Jimmy
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/03/2015 Category: Service
Spoke with Liz. She said the work was good and the front office lady was nice. The mechanic who called her mother to let her know the vehicle was ready left a question mark in her mother's mind. Her mother asked if the vehicle was fixed and was it okay. The mechanic told her he guessed so. Her mother was led to believe this mechanic did not check to see if the previous work was good but said he just wanted to cover himself. She did not appreciate the way he talked to her mother and because of it she will not recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Saginaw, MI
Volvo S40
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2015 Category: Service
Andrew said the business is great and helpful however, his vehicle broke down a week later while he was traveling.
This review was collected via phone interview by Customer Research Inc.
Dex from Dex-Tech responded on 05/05/2015

Andrew, I am really dissapointed that we couln't see that trouble coming and that you got stranded in Ohio. As per our conversation I feel I really owe you one, so to speak, so please call me if you have any other trouble or you need anything at all, we' be sure to take good care of you........DEX


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