Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

166 Reviews

98% Would Recommend
Latest Review 27 days ago

Reviews


TC
Tammy C.
Beaverton, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/30/2019
Sure rape
My young daughter was stranded in Saginaw, her car had a bad gas line leak. Our regular machanic is in Stamdish. She was directed to try taking it to DeXtech. She called first to ask a possible quote. Of course without looking at it they could only guess $75 - $300. So she dropped it off. I shocking call that gave her a raping price of $685 came the next day. Her father and I told her get you keys back. He drove it to Standish and she had it fixed for $115. The only thing I can say nice about dextech is they didn't charge her for looking at her car. Never would I trust them, especially if it's a young girl who don't know any bettrr.

CB
Calvin B.
Gladwin, MI
Overall Rating 1/5rating 1rating 1rating 1rating 1
04/08/2019
Overcharged Parts
My brakes were grinding so I took my car here to have them looked at. Usually I do this myself but I was away from home for a couple days and didn’t have any equipment with me. They said I had a seized caliper and would need to replace both sides and rotors and brake pads. They wanted to charge me about $950 in total. That is way way way too much for that simple service. I told them to just put it back together and I drive it home with very little brake power. I ordered the parts myself for just under $300 dollars and 2hours later my car was as repaired. Not only that but the drivers side was totally fine. I understand that the calipers and pads should be replaced at the same time to prevent uneven braking but it had plenty of life left. They also charged me $97 dollars for taking two tires off and looking at the brakes. Ridiculous. And when they did finally get my car back together they didn’t call me. The guy at the front desk and on the phone was very polite and understanding though the prices and trustworthiness are out the window. Never coming back here again.

JS
Juan S.
Saginaw, MI
Lincoln Aviator
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/01/2015 Category: Service
Juan said he appreciated their honesty, but there was a miscommunication. They did not call him and instead he had to call them.
This review was collected via phone interview by Customer Research Inc.

LJ
Lori J.
Michigan
GMC Jimmy
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/03/2015 Category: Service
Spoke with Liz. She said the work was good and the front office lady was nice. The mechanic who called her mother to let her know the vehicle was ready left a question mark in her mother's mind. Her mother asked if the vehicle was fixed and was it okay. The mechanic told her he guessed so. Her mother was led to believe this mechanic did not check to see if the previous work was good but said he just wanted to cover himself. She did not appreciate the way he talked to her mother and because of it she will not recommend this business to others.
This review was collected via phone interview by Customer Research Inc.

AW
Andrew W.
Saginaw, MI
Volvo S40
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
04/16/2015 Category: Service
Andrew said the business is great and helpful however, his vehicle broke down a week later while he was traveling.
This review was collected via phone interview by Customer Research Inc.
Dex from Dex-Tech responded on 05/05/2015

Andrew, I am really dissapointed that we couln't see that trouble coming and that you got stranded in Ohio. As per our conversation I feel I really owe you one, so to speak, so please call me if you have any other trouble or you need anything at all, we' be sure to take good care of you........DEX


TB
T. B.
Saginaw, MI
Saturn Vue
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/12/2016 Category: Service
T. said they gave good service, but they did not get to the bottom of the problem.
This review was collected via phone interview by Customer Research Inc.

JP
JOHN P.
Frankenmuth, MI
Nissan Pathfinder
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2015
Dex-Tech
Honest, competent work at a fair price.

AH
ASHELY H.
Saginaw, MI
Chevrolet Prizm
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/19/2015
Great service
They took the time to explain to me what was going on with my car, and were very friendly. Good service for a reasonable price.

DD
DANA D.
Saginaw, MI
Volkswagen Jetta
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/11/2015
friendly quick afordable service
I will be taking my jetta back for any services needed. Very pleasant

DR
Duncan R.
Saginaw, MI
Saturn SL2
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2015 Category: Service
Duncan said the business is great to deal with but he had to take his vehicle back in because the problem was not resolved. He is confident that they will resolve the problem in a timely manner though.
This review was collected via phone interview by Customer Research Inc.

JW
Jeccica W.
Garden City, MI
Ford Focus
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2015 Category: Service
Jeccica said she had to take her vehicle back to this business two different times. After the first visit, there were still problems.
This review was collected via phone interview by Customer Research Inc.

DG
Don G.
Saginaw, MI
Chevrolet Silverado Classic
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/05/2015 Category: Service
Don said the service provided by this business was good. He enjoyed it although he would have liked to get the results sooner, but they were busy. Jay was easy to work with, very up front and honest.
This review was collected via phone interview by Customer Research Inc.

JR
John R.
Saginaw, MI
Honda Pilot
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/16/2015 Category: Service
John said this business took longer than he expected to finish his vehicle.
This review was collected via phone interview by Customer Research Inc.
Dex from Dex-Tech responded on 05/05/2015

Sorry about that John, Honda gave us a little trouble getting the right part in a timely manner. I,m sorry for the inconvenience we can ordinarally take pride in getting this type of job out within a few hours. Thanks for your patience......Dex


JK
john k.
Saginaw, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/23/2017
Dec tech
Awesome

JT
JIM T.
Saginaw, MI
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016
The work performed
The people that have knowledge of the work performed talk to you.

MG
Marlene G.
Saginaw, MI
Chevrolet Uplander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/19/2016 Category: Service
Marlene said they have always treated her very kindly and she really appreciates them not trying to force her to get more work done. They also give her options on what she needs to get fixed and what doesn't need to be fixed.
This review was collected via phone interview by Customer Research Inc.

MK
Mary K.
Montrose, MI
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/18/2016 Category: Service
Mary said they did a great job getting her in so quickly and they stayed within her budget.
This review was collected via phone interview by Customer Research Inc.

SA
Steve A.
Saginaw, MI
Saturn Vue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2016 Category: Service
Steve said this business did a good job and after they put the battery in the vehicle, he has not had any problem with it.
This review was collected via phone interview by Customer Research Inc.

KW
Kossi W.
Saginaw, MI
Dodge Charger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2016 Category: Service
Kossi said the business does good work.
This review was collected via phone interview by Customer Research Inc.

DW
Darlene W.
Saginaw, MI
Chevrolet Tracker
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2016 Category: Service
Darlene said the service was excellent as usual. She always recommends them to all of her friends.
This review was collected via phone interview by Customer Research Inc.

Displaying Review 1 - 20 of 166 in total