Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

136 Reviews

99% Would Recommend
Latest Review 11 days ago

Reviews


LS
Linda S.
Chatsworth, CA
BMW 328i
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/12/2015
review
too expensive--the part was less than $100 and the labor was $300--for an ignition switch?? ridiculous--I would never use you again

BS
Bob S.
Tarzana, CA
BMW X3
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/02/2017
Battery Help
Never knew before AAA told me that the BMW Battery for my X3 had to be Registered with the Alternator. Risk of fire according to them. Now to find a Repair Shop, in the afternoon,that could do that right before NY Weekend.
Normally they wait until they see the car, but George went ahead and ordered a battery for me from BMW. Had it in and I was on may way before dinner. Not bad considering I was not a regular customer.
George K., PRESIDENT from Bimmers Clinic Inc responded on 01/12/2017

Thank you Bob, every customer is equally important, I dedicated my entire life to BMW and still continue with my full loyalty to the brand.  ps: I just wonder what did we miss to get the 5 star recommendation, perhaps I can learn and correct it if we failed somewhere.  Have a great new year.   George & Vera

George Kratochwill president
818-342-8048


TM
Tim M.
Reseda, CA
BMW 335i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/25/2015 Category: Service
Tim said he has been going to this business for a long time and he knows everyone that works there. This business does a good job.
This review was collected via phone interview by Customer Research Inc.
George K., PRESIDENT from Bimmers Clinic Inc responded on 08/11/2015

Thank you  Tim

George Kratochwill president
818-342-8048


BG
Bernardo G.
Northridge, CA
BMW 535i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2015
Service
Great shop and excellent service !!

MJ
Maria J.
Canoga Park, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2015 Category: Service
Maria said she had no problem with the business. They told her exactly what was going on with her vehicle and they had good service.
This review was collected via phone interview by Customer Research Inc.

AL
Arthur L.
Mission Hills, CA
BMW 325i
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2015 Category: Service
Arthur said this business is a bit pricey. He has received lower quotes from other businesses.
This review was collected via phone interview by Customer Research Inc.

JM
John/Grace M.
Camarillo, CA
MINI Cooper Hardtop
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Small things matter
The battery on our 2005 Mini died without warning. I called George and he ordered the replacement battery, We stopped in on our way to a meeting. We were in and out in 15 minutes! Always perfect.

VK
Vera K.
Simi Valley, CA
BMW Z4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018
Great place!
George really knows my Z4 and it is in perfect shape. It’s 14 years old and no one person can guess that it is as old as that. I have over 170,000 mikes and it’s all due to him.

Verified Customer
Northridge, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Wonderful Service!
Bimmer’s Clinic technical director, George was very friendly and helpful! Dropped my car off for a battery change and I was able to pick it up the next day! I would highly recommend using their services
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/18/2018

Thank You Lauren, we are glad that we could help you this busy season.   Merry Christmas and happy new years.  George 

George Kratochwill president
818-342-8048


DA
Daniel A.
Pacoima, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
Amazing Work and Service. Genuine People.
George and his team always do a wonderful job on my car no matter the service require. They're genuine caring people who have a genuine care for servicing cars and there customers. Truly do any job 100% well. No matter what the issue is with your car trust me and go with George. He will take care of it.
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/17/2018

Thank you Daniel...stay safe...see you soon.  George 

George Kratochwill president
818-342-8048


Verified Customer
Winnetka, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/16/2018
So Helpful!
George is the Yoda of BMW's. He is so well versed in everything BMW and his goal is to do what's right and necessary for your car. He has the latest technology and gives the best advice only on what's needed all while trying to save the customer money. His shop is now my go to shop. Highly recommended.
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/17/2018

Thank you Ivana for the great words,I am always happy to help,kindness take you for an long way in life and business.  Appreciated, george

George Kratochwill president
818-342-8048


KD
Kelly D.
Sylmar, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/15/2018
Perfect
As always - Service is perfect!!
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/17/2018

Thank you,thank you

George Kratochwill president
818-342-8048


DM
Diane M.
Encino, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/13/2018
FAST SERVICE, EXPERTISE AND HONESTY
The best experience that I am given immediate advise while driving
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/17/2018

Thank you Diane...have an safe holidays...George 

George Kratochwill president
818-342-8048


Verified Customer
Tarzana, CA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018
Great Service
Every times I come to Bimmers Clinic Everyone is so personable and the work is done in a timely fashion. George is a great guy who explains ahead of time what needs to be done.
George K., PRESIDENT from Bimmers Clinic Inc responded on 12/06/2018

Thank you Janet,have an great holidays.  George

George Kratochwill president
818-342-8048


KP
Kris P.
Northridge, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018
Great Repair Shop!
George is a very knowledgeable, down to earth, straight shooter that will give you the best deal possible. He fixed my thermostat and recommended the future services that I need. He uses only BMW genuine parts and does a clean job. It's to find a strictly BMW mechanic that knows the history and product lines of BMW.
George K., PRESIDENT from Bimmers Clinic Inc responded on 11/30/2018

Thank you Kris for taking your time to share your experience

George Kratochwill president
818-342-8048


NF
Noah F.
Encino
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/18/2018
Diagnosis
Brought my 2007 BMW 335i for a diagnosis because the car was leaking coolant. BMW Clinic did a pressure test and found the leak right away!
George K., PRESIDENT from Bimmers Clinic Inc responded on 11/30/2018

Thank you Noah,I am glad we could help...ps: we are Bimmers Clinic..not the other guys..just to be clear.  Thx,again

George Kratochwill president
818-342-8048


JT
Joyce T.
Reseda, CA
BMW 325i
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Joyce's Bimmer
As always excellent service
George K., PRESIDENT from Bimmers Clinic Inc responded on 11/01/2018

Thank you Joyce...I appreciate the good words

George Kratochwill president
818-342-8048


JM
June, Jennifer M.
Reseda, CA
BMW X5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
X5 Recovery
Wife’s 09’ BMW X5 started to rattle while driving and losing power, Decided yo call Dealership but no available slot ASAP, so goggle the nearest BMW Clinic and read reviews mostly positive and spoke to George
And was very polite and nice and that day Wife’s car was restore for use.Thanks To the Bimmer Clinic and will be coming here always due to honest diagnostic and professionalism.More power..
George K., PRESIDENT from Bimmers Clinic Inc responded on 10/22/2018

Thank you June and Jennifer.  I am always happy to able to help people.  Be well

George Kratochwill president of Bimmers Clinic,inc
818-342-8048


GB
Gerry B.
Los Angeles, CA
Porsche 911 Carrera
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/21/2018
Impeccable service.
George has been taking good care of my 2000 911 since shortly after it’s warranty expired. It drives better now than it ever has. I wouldn’t bring it anywhere else.
George K., PRESIDENT from Bimmers Clinic Inc responded on 10/22/2018

Dear Gerry    Thank you for your Kind words,Ii is really means a lot to me from wonderful person like you.   George 

George Kratochwill president Bimmers Clini,inc
818-342-8048


JF
Jonathan F.
Los Angeles, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Excellent service!!!
I came in with my 2005 325i burly running my poor car and gorge had a conversation with me trying to know all about the car I left my car with them and then he wrote down what was wrong with my car he got to work on it and left it brand new running better then before I recomend to any bmw owner if you want a trusted mechanic gorge is your guy
George K., PRESIDENT from Bimmers Clinic Inc responded on 10/15/2018

Thank you Jonathan...we are happy that we could solve your problem and made you another BMW enthusiastic customer... George 

George Kratochwill president
818-342-8048


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