Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

375 Reviews

99% Would Recommend
Latest Review 5 days ago

Reviews


V
Valued Customer
Jacksonville, FL
Mercedes-Benz GLK-Class
Verified
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09/21/2018
FRIENDLY STAFF, QUICK AND PROMPT SERVICE. THANK YOU!
DROPPED OFF MY GLK WITHOUT AN APPT AND HAD MY NEEDS MET IN A TIMELY AND COURTESOUS FASION. THANK YOU SO MUCH!
John G. from Maxi Auto Care responded on 09/24/2018

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We strive give those qualitys every day. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


LH
LAURIE H.
Jacksonville, FL
Scion xA
Verified
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09/20/2018
Honest estimates
My visit on 9/19/19 was awesome as it usually is. Carmen is great, the mechanics are honest, I know I will never be ripped off. Love this place and the people!!!
John G. from Maxi Auto Care responded on 09/20/2018

Thank you so much for your kind words, Laurie. We really appreciate you taking the time out to share your experience with us. We strive give those qualitys every day. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


JA
JEFF A.
Jacksonville, FL
Pontiac Grand Am
Verified
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09/20/2018
They go out of their way to schedule my auto service around my daily routine
Always 1st rate. I don't let anyone else touch my car. Honest, meticulous, professional, and treat me like family!
John G. from Maxi Auto Care responded on 09/20/2018

Thank you so much for your kind words, Jeff. We really appreciate you taking the time out to share your experience with us. We strive give those qualitys every day. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


SC
SUE C.
Jacksonville, FL
Cadillac SRX
Verified
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09/19/2018
Very smooth and pleasant experience!!
Even though the repairs cost more than we expected and they had to keep our car over the weekend (parts were not available), it still seemed like a very pleasant experience. They are very high tech which improves efficiency and communication. They can call an Uber if necessary which is very convenient. All interactions were very friendly and respectful.
John G. from Maxi Auto Care responded on 09/19/2018

Thank you so much for your kind words, Sue. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


Verified Customer
Jacksonville, FL
Toyota RAV4
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018
Wonderful servic
They were professional at the desk and thr mechanic Spodie was honest and didn't try to sell me stuff that I didn't need. I know garages try to sell extra stuff you may need but if you want repeat business it is better to just be honest. So I appreciated the honesty.
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Cat. We really appreciate you taking the time out to share your experience with us—and we agree, Spodie is a valuable member of our team. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


WD
WILLIAM D.
Jacksonville, FL
Nissan Titan
Verified
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09/17/2018
Superior service
Very accurate and professional auto service. Always excepting with very detailed explanation of the repair work. The customer service is top notch, it’s like talking to close friends. Thanks again for the quick turnaround time.
William D
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Jane. We really appreciate you taking the time out to share your experience with us—and we agree, clear communication is our goal. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


MS
MELVIN S.
Jacksonville, FL
Ford Explorer
Verified
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09/15/2018
Fast reliable service
Quick reliable service. Pleasant people to work with. All of my concerns were addressed in a professional and respectful manner. I was not sold any additional unneeded repairs. Their diagnostic report was really comprehensive and gave me a heads up on future repairs.i highly recommend this group of professionals. So glad I found them and will use them for all of my future repair work.
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Melvin. We really appreciate you taking the time out to share your experience with us—and we agree, the tools wer have offer great communiction with our customers. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


ZY
ZHIPING Y.
Ford Fusion
Verified
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09/12/2018
Fast and fair price
Very happy with the service. Highly recommend
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Sue. We really appreciate you taking the time out to share your experience with us and we look forward to working with you again in the future!


TF
TED F.
Jacksonville, FL
Mercury Grand Marquis
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018
Up to date
With the latest technology being at our fingertips this company is well on the edge. They sent you a text message with a link that overviews your car. The list is checked mart and pictures and videos are at it if needed to specify any maintenance it. they are honest straightforward and very professional with their job. I would highly recommend this facility to Any and to all new cumbers. A five star rating and I would definitely be going back. Come try for yourself you will not be disappointed.
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Ted. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


SS
SUE S.
Jacksonville, FL
Chrysler PT Cruiser
Verified
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09/09/2018
Great people.
Knowledgeable people.
John G. from Maxi Auto Care responded on 09/18/2018

Thank you so much for your kind words, Sue. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!


Verified Customer
Jacksonville, FL
Chevrolet Camaro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/03/2018
great service
great service and communication from Jason and his team. my car was ready on time and cost was what I was quoted

RP
RYAN P.
Jacksonville, FL
Hyundai Sonata
Verified
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08/20/2018
2016 HYUNDAI SONATA
Take my 2 year old Sonata here instead of dealership to get routine synthetic oil changes and check ups. Excellent service.

JS
Jason S.
Jacksonville, FL
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07/20/2018
Highly recommended
We recently had a brake booster failure on our Chrysler Town & Country and the dealer quoted approximately $1,500, however Maxi was able to do it for much less. Not only that, but my wife was treated with kindness and respect and never felt belittled or pushed into other services. The repairs were completed very quickly and the problem was completely fixed to our satisfaction.

As a side note, a coworker I referred to them called them today for her own car and remarked how incredibly nice Dan was and that she was already impressed just from that initial conversation.

BB
BYRON B.
Jacksonville, FL
Dodge Caliber
Verified
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07/12/2018
Great service
I was able to get great service and a swift turn-a-round after drop off. Keep up the great work guys and gal!
John G. from Maxi Auto Care responded on 08/16/2018

Thank you for your review, I apologize I am so late in responding. We appreciate your Business very much and stand ready if you need us again. 


EH
EILEEN H.
Jacksonville, FL
Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018
Honest, professional and friendly
I normally don’t feel comfortable at auto shops. At Maxi I felt they were honest and didn’t make me feel uncomfortable. Very clean and efficient. They gave me an estimate and made certain that I understood everything.
John G. from Maxi Auto Care responded on 08/16/2018

Thank you for your review, I apologize I am so late in responding. We appreciate your Business very much and we really appreciate you noticing the efforts make to keep out Customers comfortable 


CK
CHESTER K.
Atlantic Beach, FL
Mitsubishi Endeavor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018
Go to Maxi for your car service
Maxi is priced right, provides email & text updates plus estimates and has a friendly staff. Never had a problem. One visit they incorrectly overcharged me by $20, called me and refunded the $. Who does that? Go see em for all your repairs.
John G. from Maxi Auto Care responded on 08/16/2018

Thank you for your review, I apologize I am so late in responding. We appreciate your Business very much and stand ready if you need us again. 


CO
CATHY O.
Jacksonville, FL
Mazda Mazda6
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/04/2018
Great service as always
Service is always great. John's team is honest and trustworthy. They prep you for the upcoming services so there is never a surprise.
John G. from Maxi Auto Care responded on 08/16/2018

Thank you for your review, I apologize I am so late in responding. We appreciate your Business very much and stand ready if you need us again. 


SF
STEPHEN F.
Jacksonville, FL
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018
Prolong the Life of Your Vehicle
Excellent staff; excellent service
John G. from Maxi Auto Care responded on 08/16/2018

Thank you very much for your review, We sincerely appreciate you taking the time to write about us. 


DH
DAWN H.
Jacksonville, FL
Chevrolet Chevy Express
Verified
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06/20/2018
oil change and heavy duty work
I have taken many of my vehicles here for light and heavy mechanical need. Always GREAT service and 5 star work.
John G. from Maxi Auto Care responded on 08/16/2018

Thank you for your support and kind words. We sincerely appreciate the opportunity to handle your vehicle needs.


MH
MIKE H.
Jacksonville, FL
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Stranded Car Repair
It was a situation that many folks have experienced. Your car starts with ease when you leave the house. However, when you exit the business you visited your car cranks, but just will not turn over to start. I got my car jump started and over to Maxi Auto Care.
Without an appointment, they diagnosed the problem to be the battery. Since my battery was still under warranty and I had purchased it there; they waved the diagnostic fee and replaced the battery.....no questions. Since they did this for me, I decided to have the tune up done I had been putting off. I was able to get some errands done while they had the car. Now it runs like a top again. I am very pleased. Thanks John and crew!
John G. from Maxi Auto Care responded on 08/16/2018

Thank you so much for the reveiw. We are very greatful for your patronage. Please come see us again when you need us.