Overview

Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5Overall Rating 4.87/5rating 4.87

436 Reviews

99% Would Recommend
Latest Review 3 days ago

Reviews


TF
TERESA F.
Jacksonville, FL
Pontiac Firebird
Verified Customer
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03/18/2019
An emergency visit resulting in a happy customer
I went to Maxi Auto first thing Monday morning as a result of a flat tire Sunday afternoon. They found out that my tire's leak was the result of my tire separating from the rim. They resealed the tire, (since I was there) completed an oil change, rotated & balanced my tires. They performed a multi point inspection. I was informed of an issue , but nothing that needed to worry about ... they would monitor the status every time I bring in my car. I have trusted them with my "baby's" servicing for over 10 years. They are honest, trustworthy, dependable, and don't take advantage of me because I'm a woman.

CW
CLARENCE W.
Jacksonville, FL
Cadillac SRX
Verified Customer
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03/15/2019
Excellent
Terrific service, friendly staff and great work performed on my wife’s car. New customer for life.

DG
DAG G.
Jacksonville, FL
Ford Crown Victoria
Verified Customer
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03/12/2019
The only auto Repair Shop I use.
I live on the northside & I drive all the way to the south side to get my car service at Maxi Auto Service. I have been a customer for over 6 years & I have never had a complaint about service. A awesome repair shop.
John G. from Maxi Auto Care responded on 03/14/2019

Thanks so much for your continued support; we are happy to have you as one of our customers.

Look forward to seeing you again


Verified Customer
Ponte Vedra Beach, FL
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/07/2019
Outstanding competent service in all areas
The customer care and service are excellent. They offered on their own a 10% discount if I had AAA. I appreciated that kindness.
Their prices I feel could be a bit more competitive, however.
John G. from Maxi Auto Care responded on 03/11/2019

Thank you for your review. We look forward to seeing you again. 


Verified Customer
Toyota Camry
Verified Customer
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03/02/2019
Toyota
Very good place to take your car!
John G. from Maxi Auto Care responded on 03/11/2019

Thank you, we look forward to seeing you again


ML
MIKE L.
Jacksonville, FL
Mazda Mazda3
Verified Customer
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02/20/2019
Outstanding customer service- professional work
Best in JAX. Honest, professional business. Best in customer service. Good communication, competitive pricing. Quality work they stand behind.
John G. from Maxi Auto Care responded on 03/11/2019

Thank you so much for your kind Review, We look forward to serving you again.


ER
ERIC R.
Jacksonville, FL
Chevrolet Malibu
Verified Customer
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02/16/2019
Awesome
Carmen and the staff are flipping awesome Trust them it’s ok
John G. from Maxi Auto Care responded on 02/18/2019

Thanks so much, look forward to being of sevice to you again.

LB
LEANN B.
Jacksonville, FL
Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019
Customer Service at its best!
This company did such a fine job answering all of my questions thoroughly. Jason is the best. I can recommend this company for your repairs.
John G. from Maxi Auto Care responded on 02/05/2019

Thank you for taking the time to reveiw our Business. We are ready whenever you need us.


TW
Tom W.
Jacksonville, FL
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01/23/2019
Awesome Service
The team at Maxi Auto Care always do a great job on my vehicle. They're not like most car repair shops that are just trying to make a dime off of you, they are honest and hard-working people. I called and they had an appointment for me the next day and took care of everything fast. I highly recommend this place to anyone in Jacksonville!

BH
BILL H.
Jacksonville, FL
Lexus GS 350
Verified Customer
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01/21/2019
Fantastic service
Made an appointment-they we’re ready when I showed up. Did the inspection and the alignment and had me back on the road in under an hour. I came back this time because I was treated so well last time. I will be back again.
John G. from Maxi Auto Care responded on 02/05/2019

Thank you so much for your reveiw. We hope to be of service to again soon.


BB
BARBARA B.
Jacksonville, FL
Hyundai Sonata
Verified Customer
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01/18/2019
Happy customer.
Price was right. Estimated time job would take was accurate. Friendly, polite and a pleasure to deal with. All in all, a job well done. Thank you and I have already recommend you to a friend.
John G. from Maxi Auto Care responded on 01/21/2019

Thank you for taking the time to review our Business. We look forward to serving you again when we are needed.


CW
CHRIS W.
Jacksonville, FL
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/18/2019
Great customer service
These people know what they are doing and have excellent customer service plus fair pricing.
John G. from Maxi Auto Care responded on 01/21/2019

Thank you for you review. We look forward to serving you again when we are needed.


EG
ERIC G.
Jacksonville, FL
Nissan Altima
Verified Customer
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01/15/2019
The service is Stella!!
Great service overall and the work done really fast. Management will even call you an Uber!!
John G. from Maxi Auto Care responded on 01/15/2019

Thank you very much for reviewing our Business. We sincerely appreciate you.


AS
ANGELA S.
Jacksonville, FL
GMC Acadia
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/14/2019
They damaged my vehicle
Disappointed. I was pleased with the service I received until I got my vehicle back damaged! The bar that controls my liftgate was broken, they denied damaging it. I am certain my lift gate was functioning properly just before it was left with them because I used it to retrieve my belongings out of my vehicle. After denying it, I asked them to check their security cameras and they became unresponsive. After spending over $700 there, they lost a customer over something that's probably a simple fix.
John G. from Maxi Auto Care responded on 01/15/2019

We are very sorry something is damaged on your car. Our Technicians are very honest and upfront when something is damaged in the process of our work.
I will be in touch today and we will do everything in our power to help with this issue as well as earn your trust and your business in the future.
Thank you for letting us know there was an issue.


MH
MIKE H.
Jacksonville, FL
Ford Fusion
Verified Customer
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01/08/2019
Transmission check
Jason was awesome Diagnosing the issue and letting me know what had to be done. He gave me all the options I needed to try and make an informed decision.

I would highly recommend the shop for any kind of repair
John G. from Maxi Auto Care responded on 01/15/2019

Thank you for reviewing Jason and our Business. We look forward to serving you again.


BE
BLAIR E.
Jacksonville, FL
Dodge Pickup
Verified Customer
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01/05/2019
05 ram
Great place to take your vehicle ..i will definitely continue to bring my truck here to be serviced ...even comes with a great warranty much much better than most places ...other folks in town needing their vehicle looked at should definitely consider this location
John G. from Maxi Auto Care responded on 01/15/2019

Thank you for your review, we appreciate your business very much. Please let us know if we can be of any assistance.


DT
DANA T.
Jacksonville, FL
Nissan Versa
Verified Customer
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12/19/2018
My "go to" car service place...
I'm never disappointed with Maxi Auto. They make the little stuff easy and help me priortize the big stuff. It's all about trust.. and I trust Maxi!
John G. from Maxi Auto Care responded on 01/15/2019

Your the best Dana, Thank you for your review


CG
CAROLINE G.
Jacksonville, FL
Chevrolet Suburban
Verified Customer
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11/20/2018
Great service
I came in about 30 minutes early for my appointment as I had miscalculated the time it would take me to drive in.... My car got serviced earlier and I was done early! That's awesome!
Thank you
John G. from Maxi Auto Care responded on 11/27/2018

Thank you for your review. We appreciate you very much.


IA
ISADORA A.
Jacksonville, FL
Ford Focus
Verified Customer
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11/19/2018
Excellent Customer Service
I’m a College Student and they told me was going on with my car a small thing is can be fix , Thanks
John G. from Maxi Auto Care responded on 11/27/2018

Thank you for your review, please let us know if we can help again.


GO
GUSTAVO O.
Jacksonville, FL
GMC Jimmy
Verified Customer
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11/16/2018
The best in town
Goood and Excellent Tech.
John G. from Maxi Auto Care responded on 11/27/2018

Thank you very much