Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

356 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


MH
MIKE H.
Jacksonville, FL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/17/2018
Stranded Car Repair
It was a situation that many folks have experienced. Your car starts with ease when you leave the house. However, when you exit the business you visited your car cranks, but just will not turn over to start. I got my car jump started and over to Maxi Auto Care.
Without an appointment, they diagnosed the problem to be the battery. Since my battery was still under warranty and I had purchased it there; they waved the diagnostic fee and replaced the battery.....no questions. Since they did this for me, I decided to have the tune up done I had been putting off. I was able to get some errands done while they had the car. Now it runs like a top again. I am very pleased. Thanks John and crew!

SS
SUE S.
Jacksonville, FL
Chrysler PT Cruiser
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018
PT Crusier
I would recommend Maxi car center to everyone. They are friendly and very knowledgeable about aurocare.

GS
GLENDA S.
Jacksonville, FL
Mitsubishi Outlander
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/04/2018
The Staff, The Mechanics, The Affordability
This place is awesome!! You will definitely be satisfied.

MH
MIKE H.
Jacksonville, FL
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/24/2018
2010 Ford Fusion Service
Thanks John and team. Everything went very well. You folks always get me in and out as quickly as possible which brings immense satisfaction since I’m usually waiting on the vehicle at the shop.
The vehicle inspection with just an oil change is also a big deal because of any recommended future service needs. Thanks again

Mike

RG
ROBBIN G.
Jacksonville, FL
Ford Five Hundred
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/11/2018
Review
The ate able to work me in when I have an emergency arise. They are honest and trustworthy with what needs to be done.

TF
TERESA F.
Jacksonville, FL
Pontiac Firebird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2018
Consistent car care at reasonable rates
I brought my car in thinking it had lost all power steering fluid. I was partially correct. I was told the car had blown the power steering fluid hose. Completely understandable considering my car is 18 years old and that was the original part. They gave me a quote (prior to the repair) which was less than I expected. I was told to expect the groaning noise when turning for a couple of days - time to get the air out of its system. After the repair was completed, I was asked to bring it by in a week to ensure everything is working properly. The employees were not only kind, courteous, and efficient but also concerned to ensure my car and I are safe on the road. Maxi Auto is the ONLY place I will take my car for any servicing needs.

CP
CHRIS P.
Jacksonville, FL
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2017
Honest friendly people
Fixed 4x4 wheel hub sensor perfectly and affordable too!

LH
Leron H.
Jacksonville, FL
Chevrolet Aveo
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Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
10/20/2016 Category: Service
Leron said he ended up going somewhere else because the installation wasn't installed correctly. It created repeat trips. He wouldn't recommend them for what he had installed and it was for an intoxa-lock.
This review was collected via phone interview by Customer Research Inc.

CW
Carmen W.
Jacksonville Beach, FL
Nissan Pathfinder
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2016 Category: Service
Carmen said the business was knowledgeable, really nice and honest.
This review was collected via phone interview by Customer Research Inc.

CB
Charles B.
Jacksonville, FL
Hummer H2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2016 Category: Service
Charles said they did a great job and he recommended them all of the time.
This review was collected via phone interview by Customer Research Inc.

BS
BUZZ S.
Jacksonville, FL
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2016
Outstanding service, highly skilled personnel
Always highly competent work, trustworthy, and great customer service. I am very careful who i choose to work on my custom cars. They are the best skilled and equipped shop. From the office, Carmen and Dan, to my "go to" awesome mechanic/fabricator, Craig, they are the best around!!

PA
PENNEY A.
Jacksonville, FL
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2016
Helpftul
very helpful staff.

JB
JOE B.
Jacksonville, FL
Nissan Maxima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016
Fair and easy to do business with
Friendly and fair prices. Easy to work with.

RM
Robert M.
Jacksonville, FL
Saturn SL2
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/18/2016 Category: Service
Robert said he took his vehicle in for a quote on his brake and was told what it would cost over the telephone. When he went to pick up his vehicle he said the price was too much so they offered to lower it, which made him think they were trying to lowball him. After he said he was going to buy his own parts and do the work himself, he said it seemed like they did not care if he left. He said their non-verbal cues seemed to tell him there were more vehicles waiting at the door.
This review was collected via phone interview by Customer Research Inc.

JL
Jimmy L.
Florida
Hummer H2
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/18/2016 Category: Service
Jimmy said they did an inspection and he was satisfied.
This review was collected via phone interview by Customer Research Inc.

FA
FAHEEMAH A.
Jacksonville, FL
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016
very dependable
Excellent service as always!!!!

BN
BILL N.
Jacksonville, FL
Buick Skylark
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2016
The owner and all that work there, they are all great.
the service is top's

KD
KATHY and BERNARD D.
Jacksonville, FL
Plymouth Grand Voyager
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016
Gréât place
Great fast service at a great price!

MB
Mike B.
Saint Augustine, FL
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2016 Category: Service
Mike said his overall experience was fantastic. They did a great job, so he would go back. They business did not nickel and dime him, and did not try to up sell or sell anything unneeded.
This review was collected via phone interview by Customer Research Inc.

JS
JOHNNY S.
Jacksonville, FL
Chevrolet Corvette
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2016
BREATH OF FRESH AIR
I have been In Jacksonville since 1992 and have had dealings with different automotive repair shops. I found Maxi Auto Care by sheer luck while looking on the internet. I took a chance, and stopped by the shop. The first person I really interacted with was Craig, one of the mechanics (Shop/Lead Mechanic I believe). Even though he was busy, he took the time to discuss with me the work I needed done. On my second trip to the shop I met Dan and he explained to me the companies philosophy. The bottom line is that they remember that it is the customers money, and they are not doing you a favor to take your money. I believe that they gave me an honest fee for an honest days work; what more can you ask for. They didn't try to sell me anything else that I needed. I also met another gentlemen who was waiting for his vehicle and we chatted. He stated that he had been coming to the shop for nearly 20 years! Unless something changes, this will be my shop of choice. Also, the young lady at the front desk, even though she is usually extremely busy, she was professional, polite and easy to deal with. What more can you ask!! U.S. Navy (Retired)