I am really sorry that you felt our labor cost was too high for your vehicle repair. The labor that is charged is determined by how long the repair will take a technician to do the job. We follow the same process as other garages and I would hope that you were asked to approve the cost of the job before they repaired your car. Unfortunetly, car repairs can be costly! We do appreciate you coming in and hope that you will come to us again.
Your CARS Staff
Thank you so much! Our customers are very important to us and you can't get a nicer compliment. See you for your next service.
Thank you for trusting us with your automotive service and we hope to see you again.
Thank you for your honest answer. We try to stay competive with other automotive repair shops. It someimes depends on the repair, as to how much wiggle room there is.We hope to see you again.
Thank you for your recommendation. We always try to treat our customers fairly and wouldn't try to take advantage of anyone. Thank you for trusting us with your automotive services.
The staff that you spoke to are not new. They have both been with us for quite awhile. You brought your vehicle in because you had no lights on on your cluster. The technician did do an inspection on your vehicle. He found no problem with your fuse box but needed additional time to see if you had power going to your cluster. He researched the computer database for wiring diagrams for your cluster, and also printed a diagram out for you to explain why it would take some extra time. You were not charged for any of these services. You very very rude, sreaming at the two employees, when all they were doing is trying to help you.