Overview

Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5Overall Rating 4.72/5rating 4.72

490 Reviews

97% Would Recommend
Latest Review about 7 hours ago

Reviews


DH
DAVID H.
Lapeer, MI
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/17/2019
You built the part we needed
We had a problem with our 1988 Eldarado transmission cooling hose. No one made them anymore so you guys went out of you way to find a company that would make one for us. Today we are back on the road.

The price was reasonable and as usual you did a GREAT job.

Thanks again for being then repair service we can always count on here in Lapeer, Michigan

BR
Bradley R.
Columbiaville, MI
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Bradley said the people at the business are friendly. They do good work at a fair price. He enjoys the experience there and will definitely recommend them to others.
This review was collected via phone interview by Customer Research Inc.

JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Jeff said his overall experience worked out good. Everything went well. Everyone was polite. The waiting room was nice and clean.
This review was collected via phone interview by Customer Research Inc.

KD
Kevin D.
Otter Lake, MI
GMC Acadia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Kevin said he always takes his vehicle to this business, and he loves the work Mike does. He added that he thinks the prices could be lower.
This review was collected via phone interview by Customer Research Inc.

CP
CAROL P.
Lapeer, MI
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/03/2019
Super service and very fast and friendly
This place is the BEST!!! Very clean waiting room with complimentary coffee. Service is fast and excellent personnel. Very, very hospitable. The cost is always exactly as stated

LO
Louise O.
North Branch, MI
Dodge Avenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018 Category: Service
Louise said the staff was thorough, very nice and did what she wanted. She was happy with it.
This review was collected via phone interview by Customer Research Inc.

NH
Nancy H.
Mayville, MI
GMC Yukon XL
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/03/2018 Category: Service
Nancy said that she recommends this business for service.
This review was collected via phone interview by Customer Research Inc.

JS
Jane S.
Lapeer, MI
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
Jane said the service was great.
This review was collected via phone interview by Customer Research Inc.

WL
Wendy L.
Lapeer, MI
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Wendy said they are always really good to her and do great work at a reasonable price
This review was collected via phone interview by Customer Research Inc.

JS
Joan S.
Attica, MI
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joan said she has been there before. The employees are great, the front desk and the mechanics, both. She stated she felt very comfortable there. It is convenient, and they know what they are doing. Mike and all the other mechanics are very knowledgeable.
This review was collected via phone interview by Customer Research Inc.

JH
John H.
Columbiaville, MI
Dodge Pickup
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
06/09/2018 Category: Service
John said he was there before the business closed, but the mechanic left 20 minutes early. The vehicle was brought in to repair the wheel shake, but it's now shaking more than before the service.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Lapeer, MI
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/01/2018 Category: Service
Spoke with Tom's wife. She said she likes the business and the staff did a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

DP
Diana P.
Silverwood, MI
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Diana said the mechanic was efficient and they did the job. They showed the problem with the cabin filter.
This review was collected via phone interview by Customer Research Inc.

CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great place to get repairs completed
This establishment is always open for a quick oil change or dummy light check! The staff are very helpful and do NOT try to sell you parts you don't need. They always explain any work that might be needed and discuss ALL your options. They never pressure you to get the work done unless it is a safety issue. I recommend these folks to everyone.

SB
SONYA B.
Lapeer, MI
Chevrolet Cavalier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018
Friendly, Honest and fair priced
I've been coming here for 10 years, and have referred my Mother, and friends and family around the area. I highly recommend Your Complete Auto Repair.

TT
Tom T.
Lapeer, MI
Chevrolet Blazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Tom said the business has always been fair with him.
This review was collected via phone interview by Customer Research Inc.

CR
Carolyn R.
Metamora, MI
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018
Friendly-Family Like
Staff is always friendly and honest regarding repairs needed for your vehicle, not just out for unnecessary repairs to inflate the cost. They will tell you honestly if something can wait. I will not take my vehicles anywhere else, unless they cannot do the repair.

JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Jeff said it was a good experience. Everyone was friendly and he received what he wanted.
This review was collected via phone interview by Customer Research Inc.

DO
Dianne O.
Metamora, MI
Chevrolet Traverse
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
05/09/2018 Category: Service
Dianne said she was at the business for an hour and a half, the service took an awful long time, and she was told it would probably be about 20 minutes once they got to her vehicle. She said it took longer than was needed, and other than that, everything was fine. She said she was a little upset with the length of time the service took.
This review was collected via phone interview by Customer Research Inc.

AW
Anna W.
Michigan
Chevrolet Cruze
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/08/2018 Category: Service
Anna said she had to wait longer than planned for her service, but it wasn't the business' fault. She brought her vehicle in for an oil change and found out she had to get a different cabin filter, so the staff had to order it. The staff also found a leak which needed to be taken care of. Everything with the service was good. She goes to the business for service quite often and she will come back.
This review was collected via phone interview by Customer Research Inc.