Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

411 Reviews

98% Would Recommend
Latest Review 3 days ago

Reviews


EL
Elizabeth L.
Michigan
Dodge Grand Caravan
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06/16/2018 Category: Service
Elizabeth said the staff told her that if her engine light came back on or she stalled for any reason, she should come back in for additional service so they could determine what is wrong.
This review was collected via phone interview by Customer Research Inc.

JT
Josh T.
Davison, MI
Chevrolet Traverse
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06/14/2018 Category: Service
Josh said the service at this business was quick and convenient. The staff was courteous and the business was clean.
This review was collected via phone interview by Customer Research Inc.

JP
Jason P.
Lapeer, MI
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
Jason said the staff was helpful when getting his vehicle serviced.
This review was collected via phone interview by Customer Research Inc.

JC
Jeanne C.
Lapeer, MI
Ford Five Hundred
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Jeanne said the employees were friendly. They were helpful. They were pretty thorough with her service. They provided good work. The service price was good.
This review was collected via phone interview by Customer Research Inc.

WB
Wayne B.
Columbiaville, MI
GMC Sierra 3500 Classic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Wayne said the business provides quick service and the staff are very friendly.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 06/08/2018

Thank you so much Wayne, for choosing Your Complete Auto for your car care needs. We appreciate your business.
Thank You,
Debbie, Mike, and Staff


KN
KAREN N.
Columbiaville, MI
Saturn Ion
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06/03/2018
Deb and Mike are great
Great and friendly staff. HONEST and trustworthy mechanics. Been going to them for 20 years.
Debbie S. from Your Complete Auto Repair Service responded on 06/08/2018

Thank you Karen for your feedback about our business. We really appreciate you choosing us to service your vehicles. It’s nice to hear that customers have followed us for so long. We look forward to seeing you in the future.
Thank You,
Debbie, Mike, and staff


TB
Tom B.
Lapeer, MI
Chevrolet Cobalt
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06/01/2018 Category: Service
Spoke with Tom's wife. She said she likes the business and the staff did a good job on the vehicle.
This review was collected via phone interview by Customer Research Inc.

DP
Diana P.
Silverwood, MI
Chevrolet Cruze
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05/25/2018 Category: Service
Diana said the mechanic was efficient and they did the job. They showed the problem with the cabin filter.
This review was collected via phone interview by Customer Research Inc.

CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018
Great place to get repairs completed
This establishment is always open for a quick oil change or dummy light check! The staff are very helpful and do NOT try to sell you parts you don't need. They always explain any work that might be needed and discuss ALL your options. They never pressure you to get the work done unless it is a safety issue. I recommend these folks to everyone.

SB
SONYA B.
Lapeer, MI
Chevrolet Cavalier
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05/22/2018
Friendly, Honest and fair priced
I've been coming here for 10 years, and have referred my Mother, and friends and family around the area. I highly recommend Your Complete Auto Repair.

TT
Tom T.
Lapeer, MI
Chevrolet Blazer
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/14/2018 Category: Service
Tom said the business has always been fair with him.
This review was collected via phone interview by Customer Research Inc.

CR
Carolyn R.
Metamora, MI
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05/11/2018
Friendly-Family Like
Staff is always friendly and honest regarding repairs needed for your vehicle, not just out for unnecessary repairs to inflate the cost. They will tell you honestly if something can wait. I will not take my vehicles anywhere else, unless they cannot do the repair.

JM
Jeff M.
Lapeer, MI
Chevrolet Malibu
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05/11/2018 Category: Service
Jeff said it was a good experience. Everyone was friendly and he received what he wanted.
This review was collected via phone interview by Customer Research Inc.

JM
John M.
Michigan
Toyota Yaris
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05/08/2018 Category: Service
John said they always do a very good job.
This review was collected via phone interview by Customer Research Inc.

RB
Rick B.
Metamora, MI
GMC Pickup
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05/07/2018 Category: Service
Rick said the service was good, and he didn't have any problems with the business.
This review was collected via phone interview by Customer Research Inc.

CM
CHUCK M.
Metamora, MI
Ford Focus
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04/27/2018
Confidence
I sent my daughter to CARS to get an oil change. I have complete confidence that the vehicle will be properly serviced and checked for any issues that need my attention. I appreciate the quality of work and friendliness of the staff .
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018

Chuck,
We are very happy to hear the confidence you have in our business. That means a lot to us, and we appreciate you as a customer. Thank you for always choosing us for your car care needs!

Debbie and Mike


EB
Elizabeth B.
Columbiaville, MI
GMC Terrain
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04/21/2018 Category: Service
Elizabeth said the staff accommodated her time and what she needed. They made the process easy for her.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018

Elizabeth,
We are very happy to hear that. Thank you for choosing us for your vehicle's needs! We appreciate your business very much.

Debbie and Mike


RB
Renay B.
Lapeer, MI
Chevrolet Silverado SS
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04/21/2018 Category: Service
Renay said the business offered great service at a quick rate. The staff is friendly while taking care of her vehicle's needs.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018

Renay,
We are pleased to hear about your visit. Thank you for your business!

Debbie and Mike


CD
CHERYL D.
Columbiaville, MI
Jeep Liberty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2018
What can i say?
I never have a problem with the staff or mechanics at this establishment. They are always friendly and willing to work within your budget. I believe they are HONEST in what needs to be fixed now and what can wait until later. I can call them first thing in the morning and in most cases be seen by the end of that day. They are always ready to do a quick thorough oil change and will tell you what they noticed in their inspection of what might need to be addressed...but there is NEVER any pressure to do it right NOW!! Just good people and I will continue to take the needs of my jeep to this fine facility. Oh and they have good coffee too!!
Debbie S. from Your Complete Auto Repair Service responded on 04/17/2018

Cheryl,
We are very happy to read this review. Thank you for providing us so much detail regarding your experience, along with our employees during your visit. Customer satisfaction is our main priority, and we always try to make anyone comfortable and feel welcome. I'm also very happy to hear we have good coffee!

Debbie and Mike


DS
David S.
Brown City, MI
Chevrolet Silverado 1500
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04/17/2018 Category: Service
David said the business did a good job.
This review was collected via phone interview by Customer Research Inc.
Debbie S. from Your Complete Auto Repair Service responded on 04/30/2018

David,
We are happy to hear that. Thank you for your business!

Debbie and Mike